Flight Service Manager Jobs in Virginia (NOW HIRING)

We are seeking an experienced Organizational Design and Change Management expert to support a large-scale, high-visibility federal modernization program. This role leads structural and strategic analysis to strengthen change management planning across a complex, multi-stakeholder program environment. The candidate must be comfortable operating in ambiguity, listeningforunstated concerns, and constructively challenging assumptions whilemaintainingproductive relationships.Given the nature of this program, candidates who bring direct, on-the-ground experience withinthe FAAare especially encouraged to apply. Thatregional depth, paired with the strategic skill set above, is a particularly strong fit for this role.

Key Responsibilities

• Conduct structural and organizational diagnostics toidentifyfactors affecting adoption of new systems, processes, and ways of working

• Design and leadfacilitatedsessions, including focus groups and structured workshops, to surface root-cause organizational insights that inform change strategy

• Develop andmaintainmetrics frameworks that track organizational health, adoption progress, and change effectiveness over time

• Translate diagnostic findings into clear, actionable change management strategies and recommendations for program and organizational leadership

• Partner with cross-functional and multi-organizational teams to clarify roles, decision rights, and accountability in support of successful change adoption

• Design organizational structures, governance models, or operating models that support a scalable, repeatable approach to change management

• Present findings and recommendations to senior stakeholders in a clear, constructive, and solutions-oriented manner

• Collaborate closely with human factors, behavioral science, and broader organizational change management colleagues to ensure a coordinated, integrated change strategy

• Build tools and frameworks that make organizational diagnosis and change strategy development repeatable and consistent

• Monitor early indicators of organizational or structural risk to proactively inform change interventions

• Apply active listening, thoughtful questioning, and situational awareness toidentifyunstated concerns, competing perspectives, and underlying organizational dynamics

• Build trusted working relationships across leadership, technical, operational, and change management stakeholders

• Navigate disagreement and competing priorities with diplomacy, objectivity, and a solutions-oriented mindset

• Adapt methods and recommendations as stakeholder needs, program conditions, and organizational priorities evolve

Required Qualifications

• Candidates must be a U.S. Citizen and able to obtain a Public Trust Clearance and Agency Clearance

• Candidates must meet one of the following three qualification pathways:

• Master's degree in Organizational Development, Public Administration, Business Administration, Aviation Management, Political Economy, or a related field, together with at least 10 years of relevant professional experience

• Bachelor'sdegree in a relevant field, together with at least 12 years of progressively responsible, professionally relevant experience

• An equivalent combination of education and at least 12 years ofdemonstratedspecialized experience, in lieu of a directly relevant degree. Relevant specialized experience mustdemonstratesubstantialknowledge oftheaviation environment and include experience with some of the following:

• FAA Flight Service

• FAA Flight Standards

• FAA Operations

• Airport operators

• Air carriers

• General aviation organizations

• Other aviation interestsoperatingwithinthe continental United States

• Proven facilitation capability: experience designing and leading workshops or working sessions that produced candid input and documented, actionable outcomes

• Demonstrated strategic-translation capability: experience converting complex findings into clear recommendations andchangestrategies for senior, non-technical audiences, communicated with diplomatic candor

• Strong emotional intelligence and influence-without-authoritytrack record: skilled at active listening, reading organizational dynamics, and building trust and alignment across organizational boundaries, even with incomplete or sensitive information

Preferred Qualifications

• Experience supporting infrastructure modernization or field-execution programs in remote or geographically dispersed environments, with preference given to Alaska-specific experience.

• Experience supporting aviation, federal, or other large-scale modernization programs

• Familiarity with FAA flight-service,flight standards,andautomation.

• Experience integrating OCM or stakeholder engagement into fast-moving field execution without adding unnecessary process overhead

• Familiarity withProsci/ADKAR or comparable change management methodologies

• Background in political economy analysis, institutional analysis, or public sector organizational design

• Experience developing governance models or operating models for large-scale programs

At NetImpact Strategies, we post salary ranges in compliance with the specific labor laws and regulations of each county and state, ensuring transparency and fairness in our hiring practices. This approach reflects our commitment to adhering to legal requirements and promoting equitable pay standards across all regions where we operate. The posted salary range for this role is $110,000-160,000. The posted salary range is not an exact indication of the actual compensation offered and is instead a range of what NetImpact, in good faith, could compensate at the lowest and most high end of the salary market. In general, NetImpact may not pay the top of the salary range. Compensations are determined by several mitigating factors including skillset, experience, trainings, location, and other factors including benefits packages.

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team

• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required

• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observeten (10) federal holidays

• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)

• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!

• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contactcareers@netimpactstrategies.com.