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Flight Operations Agent Jobs (NOW HIRING)

Swissport International AG

Operations Agent

Anchorage, AK · On-site

$19/hr

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in ... Job Summary Operations Agent effectively manages and performs the weight and balance functions in ...

Menzies Aviation

Airport Operations Agent

Wichita, KS · On-site

$16/hr

The Operations Agent will serve as the primary operational contact for all internal and external ... Prepare, audit, and maintain flight-related paperwork, fuel records, and update flight information ...

Menzies Aviation

Airport Operations Agent

Denver, CO

$23/hr

The Operations Agent will serve as the primary operational contact for all internal and external ... Frontier Airlines Flight Benefits * Advancement Opportunities * Medical, Dental, and Vision ...

Worldwide Flight Services

$18/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates ...

Worldwide Flight Services

$18.50/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates ...

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Flight Operations Agent information

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How much do flight operations agent jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for flight operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are some common challenges a Flight Operations Agent faces during irregular operations, such as weather disruptions or flight delays?

Flight Operations Agents often encounter significant challenges during irregular operations, including rapidly changing flight schedules, re-coordinating with pilots, ground crews, and air traffic control, and ensuring timely communication across departments. These situations require quick problem-solving, adaptability, and effective teamwork to minimize delays and maintain safety standards. Agents must also handle increased passenger inquiries and adjust resource allocation under pressure, making resilience and strong organizational skills essential for success.

What are Flight Operations Agents?

Flight Operations Agents, also known as flight dispatchers or operations officers, are aviation professionals responsible for coordinating and monitoring aircraft movements on the ground and during flights. They handle flight plans, communicate with pilots and air traffic control, ensure regulatory compliance, and manage logistical details to support safe and efficient airline operations. Their role is vital for minimizing delays, optimizing schedules, and ensuring all necessary information is relayed to flight crews before departure.

What are the key skills and qualifications needed to thrive as a Flight Operations Agent, and why are they important?

To thrive as a Flight Operations Agent, you need strong organizational skills, attention to detail, and a solid understanding of aviation regulations, often supported by relevant certifications or a degree in aviation management. Familiarity with airline operations software, flight planning systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure are essential soft skills in this role. These skills ensure safe, efficient, and compliant coordination of flight operations, which is critical for airline performance and passenger safety.

What is the difference between Flight Operations Agent vs Flight Dispatcher?

AspectFlight Operations AgentFlight Dispatcher
Required CredentialsTypically FAA certification, training in airline operationsFAA certification, often with dispatcher license
Work EnvironmentAirport, airline operations centersAirline or charter company offices, sometimes remote
Employer & IndustryAirlines, airports, aviation servicesAirlines, cargo carriers, private aviation
Common Search & ComparisonYesYes

Flight Operations Agents and Flight Dispatchers both play vital roles in airline operations, often requiring similar certifications and working within the aviation industry. While Flight Operations Agents focus on customer service, check-in, and ground handling, Flight Dispatchers are responsible for flight planning, weather analysis, and safety oversight. Understanding these differences helps job seekers identify the right career path in aviation.

More about Flight Operations Agent jobs
What job categories do people searching Flight Operations Agent jobs look for? The top searched job categories for Flight Operations Agent jobs are:
Infographic showing various Flight Operations Agent job openings in the United States as of May 2026, with employment types broken down into 41% Full Time, 57% Part Time, 1% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
Operations Agent

Operations Agent

Swissport International AG

Anchorage, AK

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Swissport International AG rating

6.0

Company rating: 6.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

31st of 52 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary 

Operations Agent effectively manages and performs the weight and balance functions in conformance with aircraft specifications, limitations, safety procedures and standards.

The expected pay rate is $19/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

Your activities

  • Coordinate ramp offload and loading activities.
  • Coordinate crew wake up and pick up times
  • Prepare flight documents including flight plans, weather briefings, NOTAMs, etc.
  • Prepare flight messages including arrival and departure messages, load messages, etc.
  • Monitor emails and messages.
  • Reporting required information to designated flight dispatch for flight planning purposes.
  • Accurately prepare and send LDM and CPM messages per carrier standards.
  • Post flight review of flight folder ensuring all required documents present and checklists complete.
  • Complete load planning including cargo and baggage as required.
  • Prepare NOTOC for crew based on cargo load, if required.
  • Maintain personal qualifications in all required areas, i.e. weight and balance, dangerous goods, etc.
  • Accurately prepare weight and balance load sheets and trim data for the flight, if required.
  • Coordinate and transmit information to centralized load control, if required.
  • Coordinate fueling activities and liaise with fuelers.
  • Liaise with catering companies as required.
  • Coordinate boarding of passengers with cabin and flight crew.
  • Verify baggage reconciliation prior to departure.
  • Act as Account Supervisor when Supervisor is not present.
  • Other duties as assigned

Your profile

  • High School diploma or GED equivalent
  • Minimum six (6) months experience
  • Effective communication skills (verbal and written) in English
  • Internal and external customer relations skills
  • Computer literate with proficiency in Microsoft Word, Excel and Outlook
  • Flexible work schedule including evenings, weekends and holidays

What we offer 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at https://careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

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