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Flight Agent Jobs in Indiana (NOW HIRING)

$17/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary As a Ramp Agent, you will be responsible for essential ramp service tasks, including ...

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary As a Ramp Agent, you will be responsible for essential ramp service tasks, including ...

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The work of a Warehouse Agent includes the following: loading and unloading of cargo ...

Ramp Agent-FWA

Fort Wayne, IN · On-site

$15.25 - $18.75/hr

General information Job Title Ramp Agent-FWA Date Tuesday, July 14, 2026 Entity Unifi Aviation, LLC ... Join our team and see where the flight benefits can take you. Job Summary: Responsible for ...

Global flight privileges for employees and their families through major airline partners Primary Job Duties As a Fleet Service Agent, you will be tasked with ensuring that aircraft are thoroughly ...

Airport Ramp Agent -SBN

South Bend, IN · On-site

$15.25 - $18.50/hr

General information Job Title Airport Ramp Agent -SBN Date Tuesday, July 21, 2026 Entity Unifi ... Join our team and see where the flight benefits can take you. Job Summary: Responsible for ...

Airport Customer Service Agent - SBN

South Bend, IN · On-site

$15.25 - $20.25/hr

Flight Privileges: Offered after 30 days for employees and eligible family members! * Weekly pay for hourly employees (could change it specific to the state e.g. CA) * Full time starts at 30 hours ...

Airport Ramp Agent PT - EVV

Evansville, IN · On-site

$14.75 - $18/hr

General information Job Title Airport Ramp Agent PT - EVV Date Tuesday, June 30, 2026 Entity Unifi ... Join our team and see where the flight benefits can take you. Job Summary: Responsible for ...

Airport Passenger Service Agent- FWA

Fort Wayne, IN · On-site

$14.75 - $18.75/hr

Flight Privileges: Offered after 30 days for employees and eligible family members! * Weekly pay for hourly employees (could change it specific to the state e.g. CA) * Full time starts at 30 hours ...

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

Flight Privileges: Offered after 30 days for employees and eligible family members! * Weekly pay for hourly employees (could change it specific to the state e.g. CA) * Full time starts at 30 hours ...

What We Need Corpay is currently looking to hire a Crew Accommodations Agent within our TA ... Booking hotel accommodations for flight attendants, pilot crews, ad-hoc crews and other non-crew ...

What We Need Corpay is currently looking to hire a Crew Accommodations Agent within our TA ... Booking hotel accommodations for flight attendants, pilot crews, ad-hoc crews and other non-crew ...

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Showing results 1-20

Flight Agent information

See Indiana salary details

$17.8K

$59.2K

$141.6K

How much do flight agent jobs pay per year?

As of Jul 26, 2026, the average yearly pay for flight agent in Indiana is $59,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,341.00 and $74,057.00 per year, depending on experience, location, and employer.

What are flight agents and what do they do?

Flight agents, also known as airline ticket agents or reservation agents, assist customers with booking flights, changing reservations, and providing information about flight schedules, fares, and travel policies. They work for airlines, travel agencies, or online booking platforms, handling inquiries by phone, online, or in person. Flight agents help ensure travelers have a smooth booking experience and often assist with special requests, such as seat assignments or baggage information. Their role requires excellent customer service, attention to detail, and knowledge of airline systems and regulations.

How do Flight Agents typically handle high-pressure situations, such as flight delays or overbooked flights?

Flight Agents frequently encounter high-pressure situations like last-minute schedule changes, flight delays, and overbooked flights. In these moments, they are expected to remain calm, communicate clearly with passengers, and offer solutions such as rebooking options or compensation in line with airline policies. Strong problem-solving skills and the ability to empathize with frustrated travelers are essential. Teamwork is also key, as Flight Agents often coordinate with gate staff, supervisors, and airline operations to resolve issues efficiently.

What is the difference between Flight Agent vs Ticketing Agent?

AspectFlight AgentTicketing Agent
CredentialsCustomer service skills, airline-specific trainingCustomer service skills, reservation system training
Work EnvironmentAirports, airline offices, travel agenciesTravel agencies, airline offices, call centers
Employer & IndustryAirlines, airportsTravel agencies, airlines
Primary RoleAssist passengers with flight bookings, check-ins, and customer serviceHandle ticket reservations, issue tickets, manage bookings

While both Flight Agents and Ticketing Agents work in the travel industry and handle reservations, Flight Agents focus more on passenger assistance at airports and airline services, whereas Ticketing Agents primarily manage reservations and ticketing through travel agencies or airline systems. The roles often overlap but differ in their primary responsibilities and work settings.

What are the key skills and qualifications needed to thrive as a Flight Agent, and why are they important?

To thrive as a Flight Agent, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and airport security protocols is commonly required. Excellent communication, problem-solving, and stress management skills help Flight Agents handle diverse passenger needs and unexpected travel issues. These skills ensure efficient operations, high customer satisfaction, and compliance with airline and regulatory standards.
What are popular job titles related to Flight Agent jobs in Indiana? For Flight Agent jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Flight Agent jobs? Cities in Indiana with the most Flight Agent job openings:
Infographic showing various Flight Agent job openings in Indiana as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $59,214 per year, or $28.5 per hour.

Worldwide Flight Services rating

5.3

Company rating: 5.3 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

53rd of 64 rated aviation services


Job description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

As a Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.

Compensation Rate: $17.00 per hour

Employment Status: Part-Time

Watch Our Team in Action: Day In The Life Ground Handling

Responsibilities
  • Marshall aircraft upon arrival and departure.
  • Load and unload cargo on and off aircraft.
  • Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver cargo between the terminal, warehouse and aircraft.  
  • Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
  • Perform aircraft pushback, wing walking and related guide man functions.  
  • Maintain a secure work environment.
Minimum Requirements
  • High school diploma or GED equivalent
  • Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
  • Valid Driver's license, must be maintained throughout employment in this role
  • Strong communication skills for coordinating with team members and flight crews
  • Flexibility to work varied shifts, including weekends, holidays, and nights
  • Basic mechanical aptitude for operating ground support equipment
  • Ability to pass background checks and comply with airport security regulations
  • Attention to detail and a commitment to safety protocols
  • Fluently read, write, and speak the English language

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.** 

Preferred Skills
  • Previous experience in aviation or ground handling operations
  • Familiarity with aircraft types and airport layout
  • Knowledge of safety regulations and protocols in the airport environment
  • Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
  • Strong problem-solving skills and the ability to remain calm under pressure
  • Excellent teamwork and interpersonal skills for effective communication with colleagues
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Basic computer skills for completing paperwork and using scheduling systems
  • Strong customer service orientation and a positive attitude toward passenger interactions
Physical Requirements/Working Conditions
  • Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
Perks & Benefits
  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Flight benefits !! Paid training.
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy
  •  and improve your life?  Wellness Programs offered to all employees!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

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