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Flight Agent Jobs in Indiana (NOW HIRING)

Unifi

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

Airport Customer Service Agent PT Unifi has decades of experience in the aviation services industry ... Join our team and see where the flight benefits can take you. Job Summary: Responsible for ...

Envoy Air

Lead Agent Cabin Appearance

Indianapolis, IN · On-site

$19.50/hr

  • Medical

  • Life

Amazing employee flight privileges within the American Airlines global network * Training and ... Performs Cabin Appearance Agent work as required * Perform the cleaning and servicing of aircraft ...

Envoy Air Inc.

Lead Agent Cabin Appearance

Indianapolis, IN · On-site

$19.50/hr

  • Medical

  • Life

Amazing employee flight privileges within the American Airlines global network * Training and ... Performs Cabin Appearance Agent work as required * Perform the cleaning and servicing of aircraft ...

Envoy Air Inc.

Lead Agent Cabin Appearance

Indianapolis, IN · On-site

$19.50/hr

  • Medical

  • Life

Amazing employee flight privileges within the American Airlines global network * Training and ... Performs Cabin Appearance Agent work as required * Perform the cleaning and servicing of aircraft ...

Worldwide Flight Services

$14.25 - $17.50/hr

  • Medical

  • Retirement

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and ...

Worldwide Flight Services

$14.75 - $18.25/hr

  • Medical

  • Retirement

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and ...

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Showing results 21-40

All JobsFlight Agent JobsFlight Agent Jobs in Indiana

Flight Agent information

See Indiana salary details

$17.8K

$59.2K

$141.6K

How much do flight agent jobs pay per year?

As of Aug 17, 2026, the average yearly pay for flight agent in Indiana is $59,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,341.00 and $74,057.00 per year, depending on experience, location, and employer.

What is a flight agent?

Flight agents, also known as airline ticket agents or reservation agents, assist customers with booking flights, changing reservations, and providing information about flight schedules, fares, and travel policies. They work for airlines, travel agencies, or online booking platforms, handling inquiries by phone, online, or in person. Flight agents help ensure travelers have a smooth booking experience and often assist with special requests, such as seat assignments or baggage information. Their role requires excellent customer service, attention to detail, and knowledge of airline systems and regulations.

What are the key skills and qualifications needed to thrive as a flight agent?

To thrive as a Flight Agent, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and airport security protocols is commonly required. Excellent communication, problem-solving, and stress management skills help Flight Agents handle diverse passenger needs and unexpected travel issues. These skills ensure efficient operations, high customer satisfaction, and compliance with airline and regulatory standards.

How do flight agents typically handle high-pressure situations, such as flight delays or overbooked flights?

Flight Agents frequently encounter high-pressure situations like last-minute schedule changes, flight delays, and overbooked flights. In these moments, they are expected to remain calm, communicate clearly with passengers, and offer solutions such as rebooking options or compensation in line with airline policies. Strong problem-solving skills and the ability to empathize with frustrated travelers are essential. Teamwork is also key, as Flight Agents often coordinate with gate staff, supervisors, and airline operations to resolve issues efficiently.

What is the difference between Flight Agent vs Ticketing Agent?

AspectFlight AgentTicketing Agent
CredentialsCustomer service skills, airline-specific trainingCustomer service skills, reservation system training
Work EnvironmentAirports, airline offices, travel agenciesTravel agencies, airline offices, call centers
Employer & IndustryAirlines, airportsTravel agencies, airlines
Primary RoleAssist passengers with flight bookings, check-ins, and customer serviceHandle ticket reservations, issue tickets, manage bookings

While both Flight Agents and Ticketing Agents work in the travel industry and handle reservations, Flight Agents focus more on passenger assistance at airports and airline services, whereas Ticketing Agents primarily manage reservations and ticketing through travel agencies or airline systems. The roles often overlap but differ in their primary responsibilities and work settings.

What are popular job titles related to Flight Agent jobs in Indiana?

For Flight Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Flight Agent jobs in Indiana look for?

The top searched job categories for Flight Agent jobs in Indiana are:

What cities in Indiana are hiring for Flight Agent jobs?

Cities in Indiana with the most Flight Agent job openings:

Flight Agent jobs near you
Infographic showing various Flight Agent job openings in Indiana as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $59,214 per year, or $28.5 per hour.

Airport Customer Service Agent PT - EVV

Unifi

Evansville, IN • On-site

$14.75 - $19.75/hr

Other

Re-posted 9 days ago

Job description

Airport Customer Service Agent PT

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary: Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:

  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Physical requirements:

  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:

  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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