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Flexible Remote Credit Card Customer Service Jobs

With millions of customers worldwide , we're not just changing how people access financial products ... Find flexible health plans at every premium level, and substantial subsidies that stand up to ...

VP/MD, Card Customer Management

Wilmington, DE · On-site +1

$134K - $172K/yr

OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to ... Create and execute all credit card risk/reward frameworks and models required to manage the growing ...

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Flexible Remote Credit Card Customer Service information

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How much do flexible remote credit card customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for flexible remote credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by flexible remote credit card customer service representatives, and how can they be managed?

Flexible Remote Credit Card Customer Service representatives often encounter challenges such as handling a high volume of calls, addressing complex customer inquiries, and maintaining productivity while working independently. To manage these challenges, it is important to develop strong time-management skills, become proficient with digital communication tools, and actively seek support from supervisors or team members when needed. Many companies provide structured training, regular team check-ins, and access to knowledge bases to help remote agents stay informed and connected.

What are the key skills and qualifications needed to thrive as a flexible remote credit card customer service representative?

To excel as a Flexible Remote Credit Card Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure data entry platforms, and phone or chat systems is typically required. Exceptional patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These competencies ensure efficient resolution of customer issues, enhance satisfaction, and help maintain trust in financial services.

What is a flexible remote credit card customer service representative?

A Flexible Remote Credit Card Customer Service job involves assisting customers with inquiries and issues related to their credit card accounts while working from home or any remote location. Employees in this role handle tasks like answering questions about balances, transactions, payments, and resolving disputes, often through phone, email, or chat. The 'flexible' aspect means that work hours may vary and can be scheduled to fit different lifestyles, making it ideal for those seeking a non-traditional work schedule. This position typically requires strong communication skills, basic computer proficiency, and a customer-focused attitude.
More about Flexible Remote Credit Card Customer Service jobs
What cities are hiring for Flexible Remote Credit Card Customer Service jobs? Cities with the most Flexible Remote Credit Card Customer Service job openings:
What are the most commonly searched types of Remote Credit Card Customer Service jobs? The most popular types of Remote Credit Card Customer Service jobs are:
What states have the most Flexible Remote Credit Card Customer Service jobs? States with the most job openings for Flexible Remote Credit Card Customer Service jobs include:
Infographic showing various Flexible Remote Credit Card Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Remote Customer Service Representative

Annuity Health, LLC

Remote

$16.50 - $22.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

345th of 491 rated business services


Job description

Remote Customer Service Representative

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management
Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary
Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred
Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).


What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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