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Flexible Msp Engineering Jobs (NOW HIRING)

VIP IT

MSP Technical Account Manager

Glendale, CA · Hybrid

$72K - $100K/yr

This is not an engineering or escalation role . You are responsible for the health of the account ... Monday-Friday, standard business hours (flexible for client meetings) * Occasional local travel ...

VIP IT

MSP Technical Account Manager

Glendale, CA · On-site

$72K - $100K/yr

This is not an engineering or escalation role . You are responsible for the health of the account ... Monday-Friday, standard business hours (flexible for client meetings) * Occasional local travel ...

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How much do flexible msp engineering jobs pay per year?

As of Jun 13, 2026, the average yearly pay for flexible msp engineering in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Flexible Msp Engineering vs Network Engineer?

AspectFlexible Msp EngineeringNetwork Engineer
CredentialsRelevant certifications like Cisco, CompTIA, or vendor-specificSame certifications often required
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, client sites
Industry UsageIT service management, MSP companiesTelecommunications, IT infrastructure
Job FocusManaging client networks, troubleshooting, service deliveryDesigning, implementing, maintaining network systems

Flexible Msp Engineering and Network Engineer roles share similar credentials and work environments, often overlapping in IT and networking skills. However, Flexible Msp Engineering emphasizes managing multiple client networks within an MSP setting, while Network Engineers focus more on designing and maintaining network infrastructure. Both roles are essential in the IT industry and frequently searched together for networking careers.

More about Flexible Msp Engineering jobs
What cities are hiring for Flexible Msp Engineering jobs? Cities with the most Flexible Msp Engineering job openings:
What are the most commonly searched types of Msp Engineering jobs? The most popular types of Msp Engineering jobs are:
What states have the most Flexible Msp Engineering jobs? States with the most job openings for Flexible Msp Engineering jobs include:
What job categories do people searching Flexible Msp Engineering jobs look for? The top searched job categories for Flexible Msp Engineering jobs are:
Flexible Msp Engineering jobs near you
Infographic showing various Flexible Msp Engineering job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.

MSP Technical Account Manager

VIP IT

Glendale, CA • Hybrid

$72K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Technical Account Manager (TAM)

Company: VIP IT, Inc.

Location: Los Angeles, CA (Hybrid - Must reside on West Coast)

Job Type: Full-time

Compensation:

Base Salary: $72,000

On-Target Earnings (OTE): $100,000+ (Uncapped Commission)

Benefits: Medical, Dental, Vision, 401(k), PTO + Holidays

Role Overview

VIP IT is looking for a client-facing Technical Account Manager (TAM) who acts as a trusted advisor, drives long-term client success, and identifies opportunities to help their clients succeed.

This is not an engineering or escalation role. You are responsible for the health of the account, not ticket resolution.

You will own a portfolio of clients, lead strategic conversations, and ensure they are aligned with best practices, properly supported, and continuously improving.

Why This Role Matters

Our clients rely on VIP IT to keep their businesses secure, productive, and moving forward.

This role sits at the center of:

  • Client relationships
  • Strategic planning
  • Client Retention

You are the person clients trust to answer:

  • 'Are we in a good place?'
  • 'What should we be doing next?'
  • 'Where are we at risk?'
What You'll DoClient Relationship & Account Ownership
  • Serve as the primary point of contact for a portfolio of clients
  • Build strong relationships with stakeholders and decision-makers
  • Own overall client satisfaction, retention, and engagement
  • Lead structured client communication and follow-ups
Quarterly Business Reviews (QBRs) & Strategy
  • Plan, schedule, and lead Quarterly Business Reviews
  • Review performance, risks, roadmap, and opportunities
  • Provide clear, business-focused recommendations (no sales jargon)
  • Align technology strategy with client business goals and budget
Account Planning & Roadmapping
  • Build and maintain account plans and technology roadmaps
  • Identify gaps in:
  • Security
  • Backup & disaster recovery
  • Infrastructure standardization
  • User experience
  • Translate findings into clear recommendations and proposals
Revenue Growth & Retention
  • Identify and drive:
  • Upsell opportunities when they help the client
  • Cross-sell initiatives when they help the client
  • New MRR growth when it is best for the client
  • Ensure proper stack alignment and standardization
  • Actively reduce churn by addressing risks early
  • Collaborate with leadership on account strategy and growth plans
Internal Coordination
  • Partner with Service Desk and Project teams to:
  • Ensure alignment with client expectations
  • Support smooth delivery of projects and changes
  • Advocate for clients internally while maintaining operational alignment
Documentation & Accountability
  • Maintain accurate records of:
  • QBRs
  • Meeting notes
  • Account plans
  • Key client initiatives
  • Track and follow up on all commitments
What Success Looks LikeFirst 90 Days
  • You own a defined set of accounts and key relationships
  • You've completed multiple QBRs
  • Clients clearly understand your role and value
  • You've identified early opportunities and risks within your accounts
What You BringMust-Have
  • 3+ years in a client-facing IT role (TAM, vCIO, Account Manager, or similar)
  • Strong ability to run structured client meetings and QBRs
  • Proven ability to build trust and manage relationships over time
  • Experience identifying and closing upsell / growth opportunities
  • Solid understanding of:
  • Microsoft 365 environments
  • Managed IT services models
  • Security and infrastructure best practices (high-level)
  • Strong organizational and follow-through skills
  • Ability to manage multiple accounts without losing detail
Nice-to-Have
  • Experience in an MSP environment
  • Familiarity with RMM/PSA tools (ConnectWise, Autotask, Ninja, etc.)
  • Exposure to compliance, security frameworks, or audits
  • Certifications (Microsoft, CompTIA, etc.)
Schedule
  • Monday-Friday, standard business hours (flexible for client meetings)
  • Occasional local travel within the greater Los Angeles area for onsite meetings