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Flexible Customer Service Jobs in Puerto Rico (NOW HIRING)

Burlington

Operations Service Manager

Puerto Real, PR

$23.20 - $30.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

Burlington

Operations/Service Manager

Carolina, PR

$23.10 - $32.55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

Burlington

Operations/Service Manager II

Guaynabo, PR

$22.05 - $30.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

Burlington

Operations/Service Manager III

Ponce, PR

$22.60 - $30.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

Burlington

Operations/Service Manager III

Santa Isabel, PR · On-site

$23.75 - $31.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

Burlington

Operations/Service Manager IV

Carolina, PR

$24.30 - $32.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

Burlington

Operations/Service Manager V

Mayaguez, PR · On-site

$24.85 - $33.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

Burlington

Operations/Service Manager III

Fajardo, PR · On-site

$21.50 - $28.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

Liberty Latin America Communications, Inc.

PR

One to two years of experience in Customer Service, Sales, preferable in Telecommunications field. Other Qualifications: * Good communication and interpersonal skills. * Ability to work flexible ...

Burlington

Operations/Service Manager III

Toa Alta, PR · On-site

$22.60 - $30.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

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Showing results 41-60

All JobsCustomer Service JobsFlexible Customer Service JobsFlexible Customer Service Jobs in Puerto Rico

Flexible Customer Service information

What does a typical work schedule look like for flexible customer service?

Flexible Customer Service positions often offer a variety of scheduling options, including evenings, weekends, part-time, or remote shifts, depending on employer needs. While your hours may vary week to week, this flexibility allows you to balance work with personal commitments more easily. Some roles require availability during peak customer contact times or holidays, making adaptability important. Team structures can range from small, collaborative groups to large support centers, offering opportunities for skills development and advancement based on performance and initiative. This variety in scheduling and work style is ideal for those seeking a dynamic and adaptable employment experience.

What is a flexible customer service?

A Flexible Customer Service job allows employees to assist customers while having adaptable work hours or remote options. This role typically includes answering inquiries, resolving issues, and providing support through phone, email, or chat. It suits individuals who need a non-traditional schedule, such as part-time, evening, or remote work. Employers may offer flexibility in shifts or work locations to accommodate different lifestyles.

What are the key skills and qualifications needed to thrive in flexible customer service?

To thrive as a Flexible Customer Service professional, you generally need strong communication skills, problem-solving abilities, and prior experience in customer support roles. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is commonly expected. Standout candidates bring adaptability, patience, and a proactive attitude, enabling them to handle varying customer needs and environments. These skills are crucial for providing exceptional service, building customer loyalty, and efficiently addressing diverse issues in dynamic work settings.

What are the most commonly searched types of Customer Service jobs in Puerto Rico?

The most popular types of Customer Service jobs in Puerto Rico are:

What job categories do people searching Flexible Customer Service jobs in Puerto Rico look for?

The top searched job categories for Flexible Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Flexible Customer Service jobs?

Cities in Puerto Rico with the most Flexible Customer Service job openings:

Flexible Customer Service jobs near you
Infographic showing various Flexible Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Operations Service Manager

Burlington

Puerto Real, PR

$23.20 - $30.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.
You'll Come With
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.

#LI-EC1

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $23.20 - $30.95

What Burlington employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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