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Flexible Call Center Jobs in Reno, NV (NOW HIRING)

Meruelo Group

Call Center Supervisor

Reno, NV

... the Call Center and Front Operations, gathered from Sales/Convention Service Managers, group ... Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

UHS

Call Center Specialist

Sparks, NV · On-site

$17.25 - $21.50/hr

The Call Center Specialist is responsible for answering incoming calls and scheduling patient ... Has ability to adapt to flexible work schedules and frequent interruptions. Possesses willingness ...

Costco Auto Program

Call Center Supervisor

Reno, NV · On-site

$21 - $24/hr

The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member ... Flexible Hours; must be willing to work weekends * Positive attitude, with excellent leadership ...

Meruelo Group

Call Center Shift Manager

Reno, NV · On-site

Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Must be a minimum of 21 years of age. EDUCATION and/or EXPERIENCE Minimum of 3 years' call center ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

Carson Tahoe Health

SCHEDGISTRAR 1

Carson City, NV · On-site

$16.25 - $19.25/hr

Three (3) years of experience in either a healthcare setting, patient access, call center ... Ability to be flexible and work independently as necessary * Demonstrated interpersonal ...

Carson Tahoe Health

SCHEDGISTRAR 1

Carson City, NV · On-site

Three (3) years of experience in either a healthcare setting, patient access, call center ... Ability to be flexible and work independently as necessary * Demonstrated interpersonal ...

Henry Schein

DC Trainer

Reno, NV

$20.50/hr

... center (may include certification on machines). Performs department functions when not training ... Needs to be detail-oriented, flexible, well-organized, and have the ability to problem-solve.

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Flexible Call Center information

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How much do flexible call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for flexible call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a flexible call center?

A flexible call center is a customer service operation that offers adaptable work arrangements, such as remote work, adjustable schedules, and part-time shifts. This flexibility allows employees to better balance their work and personal lives while still providing support to customers. Flexible call centers often use cloud-based technology to enable agents to work from various locations and at different times, making it easier to scale operations and meet changing business needs.

How does working in a flexible call center impact daily scheduling and work-life balance?

Flexible call centers often offer a range of shifts, including part-time, split shifts, and remote options, which can be ideal for individuals needing to balance work with other commitments such as school or family. While this flexibility is a major benefit, it may also require adaptability, as schedules can change based on call volume and business needs. Team structures typically involve close collaboration with supervisors and regular virtual meetings to stay aligned. Being proactive in communicating your availability and preferences can help ensure a positive work-life balance while meeting the center’s operational requirements.

What are the key skills and qualifications needed to thrive as a flexible call center agent, and why are they important?

To thrive as a Flexible Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and chat platforms is important for handling customer interactions efficiently. Outstanding soft skills include patience, adaptability, and resilience under pressure to ensure high-quality customer experiences. These skills help agents effectively resolve issues, maintain customer satisfaction, and adapt to dynamic call center environments.

What is the difference between Flexible Call Center vs Customer Service Representative?

AspectFlexible Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote or on-site call center settingOffice or remote customer service setting
Industry UsageCommon in call centers across various industriesCommon in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, flexible hoursAssisting customers, resolving issues, product info

Flexible Call Center roles typically involve handling calls in a call center environment with flexible scheduling, often remotely. Customer Service Representatives focus on assisting customers directly, often within specific industries. Both roles require similar credentials and work environments, but the flexible call center emphasizes adaptable hours and remote work options.

What are the most commonly searched types of Call Center jobs in Reno, NV?

The most popular types of Call Center jobs in Reno, NV are:

What are popular job titles related to Flexible Call Center jobs in Reno, NV?

For Flexible Call Center jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Flexible Call Center jobs in Reno, NV look for?

The top searched job categories for Flexible Call Center jobs in Reno, NV are:

What cities near Reno, NV are hiring for Flexible Call Center jobs?

Cities near Reno, NV with the most Flexible Call Center job openings:

Flexible Call Center jobs near you
Infographic showing various Flexible Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Call Center Supervisor

Meruelo Group

Reno, NV

Full-time

Re-posted 25 days ago

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
Maintains current knowledge and familiarity with all hotel services, features, and local attractions to respond to guest inquiries.
Assists groups with booking/housing needs in adherence to established policies and procedures.
Manages group blocks, ensuring all room/suite inventory allocation and guidelines are monitored and adhered to in accordance with established policies and procedures
oReport assignment issues to supervisor/manager
oAssign room numbers as needed
oBalance inventory as needed
oGroup cutoff dates
oGroup pick up reporting
Provides additional operation information to the Call Center and Front Operations, gathered from Sales/Convention Service Managers, group contacts, and meeting planners.
Promote a friendly, supportive environment in which team members are encouraged to solve problems and address guest issues.
Reviews sales contracts for any clauses or special requests outside of established departmental parameters, communicating all pertinent information directly impacting management of the group and/or hotel revenue.
Attends group pre-conference meetings and pre-planning meetings with clients and property management when requested.
Expected to streamline departmental operations through continuous assessment of policies and procedures.
Participate in special project activities and support teams by providing ad hoc information and reports.
Assist the Revenue Management and Call Center team with tasks and projects as needed.
Assist with daily preparation of all managerial reports used for tracking and analysis.
Work with internal and external guests which includes contact with various departments to provide/obtain pertinent information needed to ensure proper guest service is provided.
Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES
Communicate effectively with meeting planners, group clients and guests associated with a group.
Ability of complex reading, writing, math, and task completion skills is required.
Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE
Minimum 2 years Hotel Reservations/Hotel Operations experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly sitting and occasionally standing and walking over the duration of their shift.
Must be able to lift/carry 10lbs or less occasionally.
The team member will constantly have repetitive use of both hands. Finger dexterity of both hands will be constantly required.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others around computer equipment.
The noise level in the work environment is usually moderate.
Team Member may be exposed to secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment Type: Full time

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