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Flex Time It Service Manager Jobs (NOW HIRING)

IT Service Desk Technician

Louisville, CO · On-site

$24.50 - $28.85/hr

Follow established procedures for incident, request, and change management aligned with ITIL best ... Exposure to ITIL framework or IT service management best practices * Relevant certifications (e.g ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... Manage user relocation requests * Ensure devices are properly encrypted. * Local On-Site Cabling

Lead Major Incident Management (SEV1/SEV2), including stakeholder communication and resolution ... Paid time off, including vacation, holidays, shutdown * Company Paid Short-Term and Long-Term ...

Manager of IT Planning

Montgomery, AL · On-site

$93K - $115K/yr

This role ensures alignment between business objectives and IT services delivered by external providers, overseeing planning, budgeting, performance management, and audit compliance. Essential ...

IT Manager

Baltimore, MD · On-site

$65K - $80K/yr

You will help shape and optimize network, cloud, and telecom services for scalable operations. This ... Responsible for oversight, management and implementation of IT projects. * Responsible for ...

Your Next Challenge: The IT Service Desk Engineer role presents an exciting opportunity for ... Managing incidents and service requests in line with SLAs, keeping users informed throughout

Weather Shield is seeking an IT Service Desk to lead our technical support team in providing ... Paid time off * 9 paid holidays * 401k with a company match * Advancement opportunities Knowledge ...

Responsible for management and timely resolution of Service Desk tickets. * Practice effective ... Provide IT support as part of a shift pattern from 7am - 6pm, Monday to Friday; some weekend work ...

Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues. * Reviewing, editing, and maintaining ...

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Flex Time It Service Manager information

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$33K

$70K

$118.5K

How much do flex time it service manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for flex time it service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Flex Time IT Service Manager vs Help Desk Supervisor?

AspectFlex Time IT Service ManagerHelp Desk Supervisor
CertificationsITIL, CompTIA, PMP (optional)CompTIA A+, HDI-Support Center Analyst
Work EnvironmentManaged IT services, flexible hours, strategic planningHelp desk, customer support, team supervision
Industry UsageIT service providers, corporate IT departmentsIT support centers, internal tech support teams

The Flex Time IT Service Manager oversees IT service delivery with flexible scheduling, focusing on strategic management and client satisfaction. In contrast, the Help Desk Supervisor manages support teams and handles day-to-day technical issues. Both roles require technical certifications and are common in IT support environments, but they differ in scope and responsibilities.

More about Flex Time It Service Manager jobs
What job categories do people searching Flex Time It Service Manager jobs look for? The top searched job categories for Flex Time It Service Manager jobs are:
Infographic showing various Flex Time It Service Manager job openings in the United States as of June 2026, with employment types broken down into 40% Full Time, and 60% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

IT Service Desk Technician

Infleqtion

Louisville, CO • On-site

$24.50 - $28.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Infleqtion is a global quantum technology company solving the world's most challenging problems. The company harnesses quantum mechanics to build and integrate quantum computers, sensors, and networks. From fundamental physics to leading edge commercial products, Infleqtion enables "quantum everywhere" through our ecosystem of devices and platforms.
Location
Infleqtion has 6 office locations, operating out of Boulder/Louisville, CO; Madison, WI; Chicago, IL; Oxford, UK; and Melbourne, AU. This position is a full-time, on-site role which will be located in our Louisville, CO office.
Position Summary
Infleqtion is seeking a reliable and customer-focused IT Service Desk Technician to join our support team. This role serves as the first point of contact for end users, providing technical assistance and resolving a wide range of IT issues. The ideal candidate has strong troubleshooting skills, excellent communication, calm demeanor, and a commitment to delivering high-quality support while maintaining accurate documentation.
Key Responsibilities
  • Serve as the primary point of contact for IT support requests via in-person interactions, phone, email, chat, and ticketing systems
  • Troubleshoot and resolve hardware, software, and connectivity issues for end users
  • Log, categorize, prioritize, and track incidents and service requests in the ITSM/ticketing system
  • Provide support for desktop and laptop systems, mobile devices, printers, and peripherals
  • Assist with user account management, including password resets, permissions, and access requests (e.g., Active Directory, Microsoft 365)
  • Support common business applications and collaboration tools
  • Escalate complex or unresolved issues to Tier 2/3 support teams as needed
  • Follow established procedures for incident, request, and change management aligned with ITIL best practices
  • Maintain and contribute to knowledge base articles and documentation
  • Assist with onboarding/offboarding processes, including equipment provisioning and account setup
  • Ensure a high level of customer satisfaction through clear communication and timely follow-up

Requirements
Required Qualifications
  • 1-2 years of experience in an IT support or help desk role (or equivalent technical training)
  • Basic knowledge of Windows operating systems and common desktop applications
  • Familiarity with Active Directory, Microsoft 365, and ticketing systems
  • Strong troubleshooting and problem-solving skills
  • Excellent customer service and communication skills
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Attention to detail and commitment to documentation

Preferred Qualifications
  • Experience supporting macOS and/or Linux systems
  • Knowledge of mobile device management (MDM) solutions
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)
  • Familiarity with remote support tools and endpoint management platforms
  • Exposure to ITIL framework or IT service management best practices
  • Relevant certifications (e.g., CompTIA A+, Network+, or similar)

Soft Skills
  • Customer-first mindset with a positive and professional attitude
  • Strong interpersonal skills and ability to work collaboratively
  • Willingness to learn and grow technical skills
  • Dependability and accountability

Working Conditions and Physical Requirements
This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Please note that any offer for employment may be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations without sponsorship for an export license.
Work will normally be performed in an office and laboratory environment and around technical equipment including computers and lasers. Able to sit, stand, bend, lift and carry up to 40 pounds without assistance. Able to efficiently use automated office equipment such as laptops, copiers, and printers; able to effectively engage in communications (via phone, computer, or in-person). Any required Personal Protective Equipment will be provided and must be properly used in accordance with company requirements.
Travel
Up to 10% travel may be required.
Benefits
  • Salary range: $24.50 to $28.85 per hour
  • 100% company-paid medical, dental, vision, short/long-term disability
  • Employer-funded Health Savings Account
  • Unlimited PTO
  • 401(k) match
  • Company-paid Life and AD&D Insurance
  • Flexible Savings Account
  • Paid FMLA, Maternity/Paternity Leave
  • Employee Assistance Program
  • Student Loan Repayment
  • Equity Program