Position Title: IT Service Manager Department: IT Support Services The IT Service Manager II is ... High attention to detail, outstanding organizational skills and the ability to manage time ...
Position Title: IT Service Manager Department: IT Support Services The IT Service Manager II is ... High attention to detail, outstanding organizational skills and the ability to manage time ...
We are looking for an experienced IT Service Manager who values exceptional service and ... Paid time off * Employee Referral Bonus Program * Education Assistance Program * Employee ...
We are looking for an experienced IT Service Manager who values exceptional service and ... Paid time off * Employee Referral Bonus Program * Education Assistance Program * Employee ...
IT Service Management
Mansfield, MA · On-site
The IT Service Delivery Manager is the lead facilitator and accountable owner for the delivery, management, and continuous improvement of IT services that support TriMark's business and end-user ...
New
IT Service Management
Mansfield, MA · On-site
The IT Service Delivery Manager is the lead facilitator and accountable owner for the delivery, management, and continuous improvement of IT services that support TriMark's business and end-user ...
New
IT Service Management Manager
New York, NY · On-site
$130K - $150K/yr
... Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service ...
IT Service Management Manager
New York, NY · On-site
$130K - $150K/yr
... Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service ...
IT Service Management Specialist
Boca Raton, FL · On-site
$46.66 - $62.10/hr
Act as Incident Manager and/or Major Incident Manager during high priority incidents, coordinating ... of IT service management principles and terminology. * Demonstrated ability to identify ...
IT Service Management Specialist
Boca Raton, FL · On-site
$46.66 - $62.10/hr
Act as Incident Manager and/or Major Incident Manager during high priority incidents, coordinating ... of IT service management principles and terminology. * Demonstrated ability to identify ...
Technology Service Manager
White Plains, NY · On-site
$70K - $100K/yr
Key Responsibilities Lead and supervise multiple IT support teams, ensuring efficient day-to-day ... time off and holidays Professional development opportunities Company-sponsored training and ...
Technology Service Manager
White Plains, NY · On-site
$70K - $100K/yr
Key Responsibilities Lead and supervise multiple IT support teams, ensuring efficient day-to-day ... time off and holidays Professional development opportunities Company-sponsored training and ...
IT Service Management Specialist
Boca Raton, FL · On-site
$58/hr
Minimum 5 years of experience in IT Service Management environments. * Current ITIL Foundations ... Experience serving as Incident Manager or Major Incident Manager during high-priority incidents.
Quick apply
IT Service Management Specialist
Boca Raton, FL · On-site
$58/hr
Minimum 5 years of experience in IT Service Management environments. * Current ITIL Foundations ... Experience serving as Incident Manager or Major Incident Manager during high-priority incidents.
IT Service Specialist
Milwaukee, WI · Hybrid
Oversee Microsoft Intune device and endpoint management operations, ensuring policy compliance ... paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with ...
IT Service Specialist
Milwaukee, WI · Hybrid
Oversee Microsoft Intune device and endpoint management operations, ensuring policy compliance ... paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with ...
IT Service Coordinator
Houston, TX · On-site
$18/hr
The IT Service Coordinator manages communication between clients and the technical field team. This ... real-time to account for delays or early finishes. · Maintain meticulous records within the ...
Quick apply
IT Service Coordinator
Houston, TX · On-site
$18/hr
The IT Service Coordinator manages communication between clients and the technical field team. This ... real-time to account for delays or early finishes. · Maintain meticulous records within the ...
... IT Service Management (ITSM) Lead to own, govern, and continuously improve ITIL-based service ... Strong leadership, collaboration, and time management abilities
... IT Service Management (ITSM) Lead to own, govern, and continuously improve ITIL-based service ... Strong leadership, collaboration, and time management abilities
IT Service Delivery Manager
Alamo, TN · On-site
No The opportunity Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo ... Paid Time Off - Flexible PTO, paid holidays * Professional Growth - Tuition reimbursement and ...
IT Service Delivery Manager
Alamo, TN · On-site
No The opportunity Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo ... Paid Time Off - Flexible PTO, paid holidays * Professional Growth - Tuition reimbursement and ...
No The opportunity Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo ... Paid Time Off - Flexible PTO, paid holidays * Professional Growth - Tuition reimbursement and ...
No The opportunity Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo ... Paid Time Off - Flexible PTO, paid holidays * Professional Growth - Tuition reimbursement and ...
Design, implement, and manage SLA/OLA/XLA frameworks with real-time monitoring and regular ... Service Excellence & Member Focus - Designs and delivers IT services with user experience and ...
Design, implement, and manage SLA/OLA/XLA frameworks with real-time monitoring and regular ... Service Excellence & Member Focus - Designs and delivers IT services with user experience and ...
About the Role We are hiring a Technology Services Manager to support Information Technology ... Paid Time Off * Retirement Plans * Comprehensive Medical, Dental and Vision Insurance Plans
About the Role We are hiring a Technology Services Manager to support Information Technology ... Paid Time Off * Retirement Plans * Comprehensive Medical, Dental and Vision Insurance Plans
IT Service Manager I - Service Delivery
$64K - $91K/yr
Responsible for the scheduling, time and utilization management of team members. Ensuring every ... Experience in IT service delivery and managing customer expectations * Demonstrable experience in ...
Quick apply
IT Service Manager I - Service Delivery
$64K - $91K/yr
Responsible for the scheduling, time and utilization management of team members. Ensuring every ... Experience in IT service delivery and managing customer expectations * Demonstrable experience in ...
IT Service Delivery Lead
Neenah, WI · On-site
$85K - $127K/yr
... paid time off, retirement savings, and opportunities for professional development. We also ... Service Level Management: Establishes and manages Service Level Agreements (SLAs) with business ...
IT Service Delivery Lead
Neenah, WI · On-site
$85K - $127K/yr
... paid time off, retirement savings, and opportunities for professional development. We also ... Service Level Management: Establishes and manages Service Level Agreements (SLAs) with business ...
IT Service Engineer
Fremont, CA · On-site
IT Service Engineer Position Summary We are seeking a highly skilled and experienced IT Service ... End-to-End Lifecycle Management: Own the user onboarding and offboarding processes, including ...
IT Service Engineer
Fremont, CA · On-site
IT Service Engineer Position Summary We are seeking a highly skilled and experienced IT Service ... End-to-End Lifecycle Management: Own the user onboarding and offboarding processes, including ...
Position Summary The IT Service Operations Manager is the leader responsible for making internal ... of time. * Ability to lift, carry, and move materials and equipment weighing up to 25 lbs on a ...
Position Summary The IT Service Operations Manager is the leader responsible for making internal ... of time. * Ability to lift, carry, and move materials and equipment weighing up to 25 lbs on a ...
Responsibilities The Senior Manager of IT Service Delivery oversees the delivery of IT support services across divisional and enterprise levels. This role ensures timely, efficient, and customer ...
Responsibilities The Senior Manager of IT Service Delivery oversees the delivery of IT support services across divisional and enterprise levels. This role ensures timely, efficient, and customer ...
IT Services Manager
Charlotte, NC · On-site
$92K - $113K/yr
This position combines people leadership and technical expertise to ensure high service and ... Lead and manage IT support delivery through the helpdesk ticketing system; optimize workflows ...
IT Services Manager
Charlotte, NC · On-site
$92K - $113K/yr
This position combines people leadership and technical expertise to ensure high service and ... Lead and manage IT support delivery through the helpdesk ticketing system; optimize workflows ...
Flex Time It Service Manager information
See salary details
$33K - $40.8K
6% of jobs
$40.8K - $48.5K
11% of jobs
$52.3K is the 25th percentile. Wages below this are outliers.
$48.5K - $56.3K
16% of jobs
$56.3K - $64.1K
16% of jobs
The median wage is $64.4K / yr.
$64.1K - $71.9K
15% of jobs
$77.7K is the 75th percentile. Wages above this are outliers.
$71.9K - $79.6K
14% of jobs
$79.6K - $87.4K
9% of jobs
$87.4K - $95.2K
5% of jobs
$95.2K - $103K
4% of jobs
$103K - $110.7K
2% of jobs
$110.7K - $118.5K
1% of jobs
$33K
$70K
$118.5K
How much do flex time it service manager jobs pay per year?
What is the difference between Flex Time IT Service Manager vs Help Desk Supervisor?
| Aspect | Flex Time IT Service Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | ITIL, CompTIA, PMP (optional) | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Managed IT services, flexible hours, strategic planning | Help desk, customer support, team supervision |
| Industry Usage | IT service providers, corporate IT departments | IT support centers, internal tech support teams |
The Flex Time IT Service Manager oversees IT service delivery with flexible scheduling, focusing on strategic management and client satisfaction. In contrast, the Help Desk Supervisor manages support teams and handles day-to-day technical issues. Both roles require technical certifications and are common in IT support environments, but they differ in scope and responsibilities.

Full-time
Medical, Dental, Retirement, PTO
Posted 13 days ago
OU Health rating
7.0
Based on 143 frontline employees who took The Breakroom Quiz
405th of 870 rated healthcare providers
Job description
The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the performance and compliance to targeted service levels ensuring the quality and availability of critical OU Health IT services. This position also serves as representative and point of escalation for ETS customers.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Development, refinement, and maintenance of the ITIL based service management processes and their enabling toolsets
Planning and managing the continued enablement of core Service Management processes on OU Health supporting systems
Ensuring the complete logging, prioritization, response and tracking of all IT service requests, interruptions or changes
Coordinating interaction and integration between OU Health's other core service management processes
Producing management escalation and performance information on a regular basis
Identification and management of Major Incidents or Changes affecting critical OU Health services or impacting patient safety
Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or requirements
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications
Education Requirements:Bachelor's Degree required.
Experience Requirements:
3-5 years of experience working in IT Service Management, managing, measuring and reporting on ITIL service management processes on a ServiceNow platform.
Experience in implementing and maturing ITIL processes preferred. Prior healthcare experience preferred.
License/Certification/Registration Requirements:
Current version of ITIL Certification required.
One or more ITIL Practice Manager certifications preferred.
Knowledge/Skills/Abilities Required:
Knowledge of the implementation and maintenance of ITIL processes
Ability and desire to mentor less senior Service Managers or those seeking to become Service Managers.
Ability to drive priorities and manage change with a positive outcome
Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others
Strong proactive approach to problem-solving and resolution skills, takes initiative and uses good judgment, excellent follow-up skills
Possesses strong and effective working relationships with all levels of OU Health representing ETS as a trusted point of contact and escalation.
Excellent demonstrated interpersonal and communication skills (oral and written), professional demeanor and presentation
High attention to detail, outstanding organizational skills and the ability to manage time effectively
Position requires the ability to lead under pressure to address major issues, meet strict deadlines, effectively prioritize multiple tasks
Drive policy to seek and identify confidential, sensitive, and proprietary information and maintain such information as confidential
What OU Health employees say
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Benefits
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About OU Health
Sourced by ZipRecruiter
OU Health is a leading company in the healthcare industry, based in Oklahoma City, OK, US. As the state's only comprehensive academic health system, OU Health provides a full spectrum of medical care, from world-class cancer treatments to life-saving emergency care. Founded with a mission to advance healthcare, medical education, and research across the state, the company has a solid reputation for clinical excellence and a patient-centered approach. Upholding its core values of compassion, integrity, and innovation, OU Health has remarkably made a significant contribution to medical research and education and raised the standard of care across a broad range of specialties.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Oklahoma City, OK, US
Year founded
2020