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Flex Time It Service Manager Jobs (NOW HIRING)

OU Medicine

IT Service Manager

Oklahoma City, OK · On-site

$85 - $110/hr

## IT Service ManagerApplylocations: Oklahoma Citytime type: Full timeposted on: Posted 30+ Days ... High attention to detail, outstanding organizational skills and the ability to manage time ...

Boscov's, Inc.

$90 - $140/hr

Manager, IT Service Management Experienced IT service management leaders, bring your expertise to work for you where people love to shop! Boscov's is a chain of full-service department stores serving ...

Aretum

IT Performance Management SME

Mclean, VA · On-site

$96K - $117K/yr

Rather than managing the day-to-day IT service delivery lifecycle, this role will assess integrator ... Paid Time Off * Family Leave (Maternity, Paternity) * Short Term & Long-Term Disability * Training ...

DFO Referrals

IT Service Associate

Westport, CT · On-site

... and manage risks associated with IT operations Day-to-day responsibilities would include a ... paid time off ranging from 15 to 25 days based on years of service, paid sick and safe leave ...

Gbc Gruppe

$79.47 - $102.18/hr

Eine Tätigkeit in einem anspruchsvollen, technisch hochqualitativen Systemintegrationsumfeld * Beratung und Konzeption von IT Service Management Prozessen in komplexen IT- und Non-IT-Organisationen ...

Daten-IT-Service

Vertriebsmitarbeiter Außendienst IT Service (m/w/d) * Aufbau und Pflege von Kundenbeziehungen, Neukundenakquise im zugeordneten Vertriebsgebiet * Telefonische Vereinbarung von Besuchsterminen und ...

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Flex Time It Service Manager information

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$33K

$70K

$118.5K

How much do flex time it service manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for flex time it service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Flex Time IT Service Manager vs Help Desk Supervisor?

AspectFlex Time IT Service ManagerHelp Desk Supervisor
CertificationsITIL, CompTIA, PMP (optional)CompTIA A+, HDI-Support Center Analyst
Work EnvironmentManaged IT services, flexible hours, strategic planningHelp desk, customer support, team supervision
Industry UsageIT service providers, corporate IT departmentsIT support centers, internal tech support teams

The Flex Time IT Service Manager oversees IT service delivery with flexible scheduling, focusing on strategic management and client satisfaction. In contrast, the Help Desk Supervisor manages support teams and handles day-to-day technical issues. Both roles require technical certifications and are common in IT support environments, but they differ in scope and responsibilities.

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What job categories do people searching Flex Time It Service Manager jobs look for?

The top searched job categories for Flex Time It Service Manager jobs are:

Flex Time It Service Manager jobs near you
Infographic showing various Flex Time It Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

IT Service Manager

OU Medicine

Oklahoma City, OK • On-site

$85 - $110/hr

Other

Medical, Dental, Retirement, PTO

Posted 9 days ago

Job description

## IT Service ManagerApplylocations: Oklahoma Citytime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0065232## **Position Title:**IT Service Manager## **Department:**IT Support Services## **Job Description:**The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the performance and compliance to targeted service levels ensuring the quality and availability of critical OU Health IT services. This position also serves as representative and point of escalation for ETS customers.**Essential Responsibilities***Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.** Development, refinement, and maintenance of the ITIL based service management processes and their enabling toolsets* Planning and managing the continued enablement of core Service Management processes on OU Health supporting systems* Ensuring the complete logging, prioritization, response and tracking of all IT service requests, interruptions or changes* Coordinating interaction and integration between OU Health’s other core service management processes* Producing management escalation and performance information on a regular basis* Identification and management of Major Incidents or Changes affecting critical OU Health services or impacting patient safety* Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or requirements**General Responsibilities*** Performs other duties as assigned.**Minimum Qualifications****Education Requirements:** Bachelor’s Degree required.**Experience Requirements:*** 3-5 years of experience working in IT Service Management, managing, measuring and reporting on ITIL service management processes on a ServiceNow platform.* Experience in implementing and maturing ITIL processes preferred. Prior healthcare experience preferred.**License/Certification/Registration Requirements:*** Current version of ITIL Certification required.* One or more ITIL Practice Manager certifications preferred.**Knowledge/Skills/Abilities Required:*** Knowledge of the implementation and maintenance of ITIL processes* Ability and desire to mentor less senior Service Managers or those seeking to become Service Managers.* Ability to drive priorities and manage change with a positive outcome* Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others* Strong proactive approach to problem-solving and resolution skills, takes initiative and uses good judgment, excellent follow-up skills* Possesses strong and effective working relationships with all levels of OU Health representing ETS as a trusted point of contact and escalation.* Excellent demonstrated interpersonal and communication skills (oral and written), professional demeanor and presentation* High attention to detail, outstanding organizational skills and the ability to manage time effectively* Position requires the ability to lead under pressure to address major issues, meet strict deadlines, effectively prioritize multiple tasks* Drive policy to seek and identify confidential, sensitive, and proprietary information and maintain such information as confidential## **Current OU Health Employees - Please click** HERE **to login.**## **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.** #J-18808-Ljbffr

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