ZipRecruiter

Log In

1

Flex Time It Service Manager Jobs (NOW HIRING)

Lincare

IT Service Manager

Clearwater, FL · On-site

The employee oversees the design, implementation, and ongoingoptimization of IT Service Management (ITSM) frameworks and platforms, with a primary focus on OpenTextService Management Automation X ...

trimarkusa

IT Service Management

Mansfield, MA

The IT Service Delivery Manager is the lead facilitator and accountable owner for the delivery, management, and continuous improvement of IT services that support TriMark's business and end-user ...

Talos Energy

IT Service Desk Manager

Houston, TX · On-site

The primary responsibility of the IT Service Desk Manager is to lead the day-to-day operation of the IT Helpdesk as Talos Energy's first line of support for technology incidents and work requests.

Marylandconnect

Supervise and manage the daily activities and projects of a team of IT Service Desk Agents ... time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition ...

TekGarden

Senior IT Service Engineer

Candler, NC

The Senior IT Service Engineer provides technical leadership and exceptional customer service for managed service clients. With a focus on Tier 3 technical issues and a deep understanding of the ...

next page

Showing results 1-20

All JobsTime It Service JobsFlex Time It Service Manager Jobs

Flex Time It Service Manager information

See salary details

$33K

$70K

$118.5K

How much do flex time it service manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for flex time it service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Flex Time IT Service Manager vs Help Desk Supervisor?

AspectFlex Time IT Service ManagerHelp Desk Supervisor
CertificationsITIL, CompTIA, PMP (optional)CompTIA A+, HDI-Support Center Analyst
Work EnvironmentManaged IT services, flexible hours, strategic planningHelp desk, customer support, team supervision
Industry UsageIT service providers, corporate IT departmentsIT support centers, internal tech support teams

The Flex Time IT Service Manager oversees IT service delivery with flexible scheduling, focusing on strategic management and client satisfaction. In contrast, the Help Desk Supervisor manages support teams and handles day-to-day technical issues. Both roles require technical certifications and are common in IT support environments, but they differ in scope and responsibilities.

More about Flex Time It Service Manager jobs
What job categories do people searching Flex Time It Service Manager jobs look for? The top searched job categories for Flex Time It Service Manager jobs are:
Flex Time It Service Manager jobs near you
Infographic showing various Flex Time It Service Manager job openings in the United States as of June 2026, with employment types broken down into 40% Full Time, and 60% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

IT Service Manager

OU Medical Center

Oklahoma City, OK

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago

Job description

Position Title:IT Service ManagerDepartment:IT Support ServicesJob Description:

The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the performance and compliance to targeted service levels ensuring the quality and availability of critical OU Health IT services. This position also serves as representative and point of escalation for ETS customers.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Development, refinement, and maintenance of the ITIL based service management processes and their enabling toolsets

  • Planning and managing the continued enablement of core Service Management processes on OU Health supporting systems

  • Ensuring the complete logging, prioritization, response and tracking of all IT service requests, interruptions or changes

  • Coordinating interaction and integration between OU Health's other core service management processes

  • Producing management escalation and performance information on a regular basis

  • Identification and management of Major Incidents or Changes affecting critical OU Health services or impacting patient safety

  • Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or requirements

General Responsibilities

  • Performs other duties as assigned.

Minimum Qualifications

Education Requirements:Bachelor's Degree required.

Experience Requirements:

  • 3-5 years of experience working in IT Service Management, managing, measuring and reporting on ITIL service management processes on a ServiceNow platform.

  • Experience in implementing and maturing ITIL processes preferred. Prior healthcare experience preferred.

License/Certification/Registration Requirements:

  • Current version of ITIL Certification required.

  • One or more ITIL Practice Manager certifications preferred.

Knowledge/Skills/Abilities Required:

  • Knowledge of the implementation and maintenance of ITIL processes

  • Ability and desire to mentor less senior Service Managers or those seeking to become Service Managers.

  • Ability to drive priorities and manage change with a positive outcome

  • Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others

  • Strong proactive approach to problem-solving and resolution skills, takes initiative and uses good judgment, excellent follow-up skills

  • Possesses strong and effective working relationships with all levels of OU Health representing ETS as a trusted point of contact and escalation.

  • Excellent demonstrated interpersonal and communication skills (oral and written), professional demeanor and presentation

  • High attention to detail, outstanding organizational skills and the ability to manage time effectively

  • Position requires the ability to lead under pressure to address major issues, meet strict deadlines, effectively prioritize multiple tasks

  • Drive policy to seek and identify confidential, sensitive, and proprietary information and maintain such information as confidential

Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Apply