Renew and/or Convert customers to either like-for-like Modules or to Platform (OSH/SWO-SaaS/Flex ... For example, today our Conversion/Renewals Sales teams are working deals lapsing in March '26 deals ...
Renew and/or Convert customers to either like-for-like Modules or to Platform (OSH/SWO-SaaS/Flex ... For example, today our Conversion/Renewals Sales teams are working deals lapsing in March '26 deals ...
Renew and/or Convert customers to either like-for-like Modules or to Platform (OSH/SWO-SaaS/Flex ... For example, today our Conversion/Renewals Sales teams are working deals lapsing in March '26 deals ...
Renew and/or Convert customers to either like-for-like Modules or to Platform (OSH/SWO-SaaS/Flex ... For example, today our Conversion/Renewals Sales teams are working deals lapsing in March '26 deals ...
Flex Sled Sales information
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SolarWinds rating
7.8
Based on 6 frontline employees who took The Breakroom Quiz
135th of 241 rated software companies
Job description
Responsibilities:
- Assigned 25-35 Opportunities each month -- those are a mix of "Conversion only" Opps (perpetual licenses needing to be converted), "Mixed" Opps (existing subscription renewals needing to be renewed + perpetual licenses needing to be converted), and some "Renewals only" Opps (existing subscription renewals needing to be renewed).
- Renew and/or Convert customers to either like-for-like Modules or to Platform (OSH/SWO-SaaS/Flex SKU/DBSH/ITSM) -- you'll be focused largely on OSH-convertible perpetual Modules needing to be converted (formerly, our Orion suite - ie, NPM, NTA, NCM, IPAM, UDT, VNQM, SAM, etc) with some Database / Service Desk / DameWare / Tools intertwined in your deals.
- At all times, you'll be looking / assigned pipeline three months forward BUT also expected to work two-three months back. For example, today our Conversion/Renewals Sales teams are working deals lapsing in March '26 deals that lapsed back in October.
- Goal is to maintain a healthy balance of two metrics as you work your deals -- your Gross Price Increase Multiple (GPIM) and Gross Retention Rate (GRR) -- in order to maximize your Net Price Increase Multiple (NPIM) across your book of business. You'll be gunning for a Flat Available Target (GRR x GPIM = 1 NPIM) and a Net Price Increase Multiple Target (GRR x GPIM = 1.4 NPIM).
- First round of touches (to get a response) is worked out of OUTREACH. Once a customer responds, you'll start working out of your OUTLOOK/SFDC Plug-In to register Activities from Outlook to SFDC (where you'll work your book of business). Full cycle sales role, so you'll be working your book of business from beginning to end (Closed/Won or Closed/Lost).
Qualifications
- 2-3 years of proven software sales experience, preferably in SaaS or IT infrastructure solutions.
- A strong understanding of IT infrastructure, incident management, and DevOps/SRE practices is a plus.
- Excellent English communication skills, both spoken and written.
- Proficiency in Salesforce CRM.
- Ability to work independently, manage time effectively, and drive results in a fast-paced environment.
- Bachelor's degree in Business, IT, or related field preferred.
- Excellent communicator and negotiator, comfortable influencing across multiple stakeholders/ cross functions.
- Must be able to thrive in a fast-paced, ever-changing environment.
- Strong business acumen, critical thinking, and problem-solving.
- Champion customer experience, quality, and technical excellence.
- Experienced in the software industry with knowledge of different licensing models, including on-premises, subscription, and SaaS.