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Flex Schedule Directv Customer Service Representative Jobs in Trenton, NJ

Customer Service Representative (CSR)

Bristol, PA · On-site

$15.75 - $21.25/hr

Schedule appointments, dispatch field technicians, and coordinate service assignments through ... Prior experience as a Customer Service Representative or in a similar role, with a proven track ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

Customer Service Representative

Bensalem, PA · On-site

$15.25 - $20.75/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

Customer Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

Customer Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

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Flex Schedule Directv Customer Service Representative information

See Trenton, NJ salary details

$9

$18

$26

How much do flex schedule directv customer service representative jobs pay per hour?

As of May 27, 2026, the average hourly pay for flex schedule directv customer service representative in Trenton, NJ is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flex Schedule DirecTV Customer Service Representative, and why are they important?

To excel as a Flex Schedule DirecTV Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Outstanding patience, adaptability, and active listening help you stand out when addressing diverse customer needs and schedules. These skills ensure efficient issue resolution, high customer satisfaction, and effective service delivery in a dynamic environment.

What are the typical challenges faced by Flex Schedule DIRECTV Customer Service Representatives, and how can new hires best prepare for them?

Flex Schedule DIRECTV Customer Service Representatives often encounter challenges such as managing fluctuating call volumes, adapting to a variable work schedule, and addressing a wide range of customer inquiries or technical issues. New hires can best prepare by developing strong time-management skills, being adaptable to schedule changes, and familiarizing themselves with DIRECTV’s products and troubleshooting procedures. Additionally, cultivating patience and clear communication will help in delivering effective solutions and maintaining customer satisfaction.

What are Flex Schedule DIRECTV Customer Service Representatives?

Flex Schedule DIRECTV Customer Service Representatives are professionals who assist DIRECTV customers with inquiries, technical support, and account management while working flexible hours. Their responsibilities include answering questions about services, troubleshooting issues, processing payments, and resolving complaints. The 'flex schedule' aspect allows these representatives to choose from a range of shifts or adjust their work hours to better fit their personal schedules. This role is ideal for those who need a non-traditional work schedule and enjoy helping others solve problems. Excellent communication and problem-solving skills are essential for success in this position.

What is the difference between Flex Schedule Directv Customer Service Representative vs Flex Schedule Comcast Customer Service Representative?

AspectFlex Schedule Directv Customer Service RepresentativeFlex Schedule Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, satellite TV servicesCable TV, internet, and phone services
Common Search IntentComparing customer service roles in satellite TV companiesComparing customer service roles in cable TV companies

The main difference between a Flex Schedule Directv Customer Service Representative and a Flex Schedule Comcast Customer Service Representative lies in the industry focus. Directv representatives handle satellite TV services, while Comcast representatives work with cable TV, internet, and phone services. Both roles require similar credentials and work environments, but they serve different companies within the telecommunications industry.

What job categories do people searching Flex Schedule Directv Customer Service Representative jobs in Trenton, NJ look for? The top searched job categories for Flex Schedule Directv Customer Service Representative jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Flex Schedule Directv Customer Service Representative jobs? Cities near Trenton, NJ with the most Flex Schedule Directv Customer Service Representative job openings:
Customer Service Representative (CSR)

Customer Service Representative (CSR)

County Line Auto Body

Howell, NJ • On-site

$16 - $21.75/hr

Full-time

Medical, PTO

Posted 17 days ago


Job description

Position Title: Customer Service Representative (CSR)
Department: Body Shop Office
Reports To: Director of Customer Service
Employment Type: Full-Time
Location: Howell NJ
Job Summary:
The Customer Service Representative (CSR) serves as the first point of contact for customers at the body shop, ensuring a friendly, professional, and efficient customer experience. This role involves scheduling appointments, providing updates on vehicle repair progress, managing customer inquiries, and maintaining clear communication between customers, technicians, and insurance companies. The CSR plays a critical role in ensuring customer satisfaction and maintaining the body shop's reputation for exceptional service.
Key Responsibilities:
  1. Customer Interaction:
    • Greet customers warmly in person, over the phone, or via email, ensuring a positive first impression.
    • Listen to customers' concerns and gather detailed information about their vehicle issues or repair needs.
    • Provide an overview of the repair process, timelines, and estimated costs, ensuring customers understand the services being performed.
  2. Scheduling and Coordination:
    • Schedule repair appointments and coordinate vehicle drop-offs and pick-ups.
    • Maintain the body shop's calendar and ensure smooth workflow by prioritizing tasks and managing customer expectations.
  3. Communication:
    • Serve as a liaison between customers, Estimators, insurance companies, and suppliers.
    • Provide regular updates to customers on the status of their repairs, explaining delays or changes when necessary.
    • Assist customers with insurance claims by providing necessary documentation and facilitating communication with adjusters.
  4. Customer Satisfaction:
    • Address customer questions, concerns, and complaints in a calm and professional manner.
    • Work to resolve any issues promptly to ensure customer satisfaction and retention.
    • Conduct follow-up calls or surveys to gather feedback and ensure customers are satisfied with the repair process and outcomes.
  5. Administrative Duties:
    • Prepare and manage paperwork, including repair estimates, invoices, and insurance documentation.
    • Update customer files and maintain accurate records in the body shop's management system.
    • Process payments, provide receipts, and ensure proper handling of financial transactions.
  6. Sales and Upselling:
    • Recommend additional services or products that may benefit customers, such as detailing or preventative maintenance.
    • Promote the body shop business partners and encourage repeat business.
  7. Team Support:
    • Collaborate with technicians, estimators, and managers to ensure a seamless repair process.
    • Relay important customer details and special requests to the appropriate team members.

Required Skills and Qualifications:
  • Education and Experience:
    • High school diploma or equivalent required; additional education in business or customer service is a plus.
    • Prior experience in a customer service role, preferably in an automotive or body shop setting, is highly desirable.
  • Skills and Competencies:
    • Excellent verbal and written communication skills with the ability to explain technical details in a simple and friendly manner.
    • Strong organizational and multitasking abilities, with attention to detail.
    • Proficiency in using computers and familiarity with customer management systems (e.g., CCC ONE, Mitchell, or similar software).
    • Professional and empathetic demeanor when interacting with customers.
    • Problem-solving skills to handle customer concerns and find effective resolutions.
    • Basic understanding of automotive repair terminology (preferred but not required).

Physical Requirements:
  • Ability to sit or stand for extended periods.
  • Comfortable working in a busy, fast-paced environment.
  • Occasionally lifting up to 15 lbs.

Work Schedule and Benefits:
  • Full-time position with a typical schedule of [Insert Hours, e.g., Monday-Friday, 7:30 a.m. to 5 p.m, with the possibility of late hours and 1-2 Saturdays a month (Saturday is 7:45am - 12pm].
  • Competitive hourly rate or salary, plus potential for performance-based bonuses.
  • Benefits package including health insurance, paid time off, and professional development opportunities (if applicable).

Equal Opportunity Employer:
County Line Auto Body is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.