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Flex Schedule Directv Customer Service Representative Jobs in Matawan, NJ

Customer Service Rep

Newark, NJ

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

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Flex Schedule Directv Customer Service Representative information

See Matawan, NJ salary details

$10

$19

$27

How much do flex schedule directv customer service representative jobs pay per hour?

As of May 27, 2026, the average hourly pay for flex schedule directv customer service representative in Matawan, NJ is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flex Schedule DirecTV Customer Service Representative, and why are they important?

To excel as a Flex Schedule DirecTV Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Outstanding patience, adaptability, and active listening help you stand out when addressing diverse customer needs and schedules. These skills ensure efficient issue resolution, high customer satisfaction, and effective service delivery in a dynamic environment.

What are the typical challenges faced by Flex Schedule DIRECTV Customer Service Representatives, and how can new hires best prepare for them?

Flex Schedule DIRECTV Customer Service Representatives often encounter challenges such as managing fluctuating call volumes, adapting to a variable work schedule, and addressing a wide range of customer inquiries or technical issues. New hires can best prepare by developing strong time-management skills, being adaptable to schedule changes, and familiarizing themselves with DIRECTV’s products and troubleshooting procedures. Additionally, cultivating patience and clear communication will help in delivering effective solutions and maintaining customer satisfaction.

What are Flex Schedule DIRECTV Customer Service Representatives?

Flex Schedule DIRECTV Customer Service Representatives are professionals who assist DIRECTV customers with inquiries, technical support, and account management while working flexible hours. Their responsibilities include answering questions about services, troubleshooting issues, processing payments, and resolving complaints. The 'flex schedule' aspect allows these representatives to choose from a range of shifts or adjust their work hours to better fit their personal schedules. This role is ideal for those who need a non-traditional work schedule and enjoy helping others solve problems. Excellent communication and problem-solving skills are essential for success in this position.

What is the difference between Flex Schedule Directv Customer Service Representative vs Flex Schedule Comcast Customer Service Representative?

AspectFlex Schedule Directv Customer Service RepresentativeFlex Schedule Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, satellite TV servicesCable TV, internet, and phone services
Common Search IntentComparing customer service roles in satellite TV companiesComparing customer service roles in cable TV companies

The main difference between a Flex Schedule Directv Customer Service Representative and a Flex Schedule Comcast Customer Service Representative lies in the industry focus. Directv representatives handle satellite TV services, while Comcast representatives work with cable TV, internet, and phone services. Both roles require similar credentials and work environments, but they serve different companies within the telecommunications industry.

What are popular job titles related to Flex Schedule Directv Customer Service Representative jobs in Matawan, NJ? For Flex Schedule Directv Customer Service Representative jobs in Matawan, NJ, the most frequently searched job titles are:
What job categories do people searching Flex Schedule Directv Customer Service Representative jobs in Matawan, NJ look for? The top searched job categories for Flex Schedule Directv Customer Service Representative jobs in Matawan, NJ are:
What cities near Matawan, NJ are hiring for Flex Schedule Directv Customer Service Representative jobs? Cities near Matawan, NJ with the most Flex Schedule Directv Customer Service Representative job openings:
Senior Digital Inventory & Yield Analyst, Ad Sales

Senior Digital Inventory & Yield Analyst, Ad Sales

DIRECTV

Manhattan, NY • Remote

$100.95K - $151.42K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


DIRECTV rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

45th of 76 rated telecommunications companies


Job description

This is a New York City, NY, based position that works both in-office (2 days/week) and remotely. #LI-Remote

As a Senior Digital Inventory & Yield Analyst, you will sit at the center of DIRECTV’s digital revenue engine. This is a high‑visibility, highly cross‑functional role responsible for inventory planning, yield execution, forecasting accuracy, pricing discipline, and executive‑ready reporting across DIRECTV’s digital ad products.

This role partners closely with Sales, Planning, Programmatic, Product, and Rev Ops to ensure inventory is priced, packaged, forecasted, and optimized in a way that protects yield while supporting revenue growth—particularly across streaming video, programmatic, pause ads, and live sports.

Here’s what you’ll do:

  • Support day‑to‑day yield management and inventory execution across DIRECTV’s digital ad portfolio to maximize revenue performance.
  • Analyze revenue, supply, demand, and pacing trends to identify yield risks, inventory constraints, and optimization opportunities.
  • Assist in developing and maintaining pricing standards, yield benchmarks, and inventory guardrails across digital products.
  • Partner with Programmatic and Yield teams to support pricing optimization, floor strategy, and overall marketplace health.
  • Produce recurring and ad‑hoc reporting on yield performance, sell‑through, capacity, and pacing for sales and leadership audiences.
  • Support inventory planning and forecasting tied to upfronts, tentpole events, and in‑year demand shifts.
  • Partner with Sales and Planning teams to evaluate inventory availability, yield impact, and pricing for new opportunities.
  • Investigate delivery issues, revenue fluctuations, and data anomalies; recommend corrective actions to protect yield.
  • Support evaluation of new platforms, capabilities, and monetization initiatives by assessing potential yield impact, revenue upside, and operational risk.
  • Contribute to improvements in reporting tools, processes, and data workflows to increase efficiency and forecast accuracy.

What you’ll need to be successful:

  • 3 – 5 years of experience in digital media, advertising analytics, inventory management, yield, pricing, or a related field.
  • Strong analytical skills with the ability to work confidently with large datasets.
  • Advanced Microsoft Excel skills, including formulas and pivot tables.
  • Experience with digital ad platforms, reporting tools, or ad‑tech systems (e.g., FreeWheel, Looker, MPP, or similar).
  • Knowledge of digital advertising fundamentals, including CPMs, pacing, supply/demand dynamics, and yield optimization.

Preferred Qualifications

  • Experience supporting digital advertising or digital media businesses (e.g., digital video, streaming, programmatic, addressable).
  • Working knowledge of digital inventory and yield concepts, including CPMs, pricing floors, pacing, sell‑through, and supply/demand dynamics.
  • Experience partnering cross‑functionally with Sales, Planning, Product, Yield, or Programmatic teams.
  • Strong ability to analyze and interpret digital performance data and communicate insights clearly.
  • Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
  • Self‑starter with strong problem‑solving and execution skills.

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

This is a New York City, NY, based position that works both in-office (2 days/week) and remotely. #LI-Remote

A career with us comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for the position and work location(s) listed in the job posting US Labor Market Zone(s). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONE

N4: $100,947 - $151,421

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today!

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