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Flex Remote Pottery Barn Jobs (NOW HIRING)

Flex Remote Pottery Barn information

What are the key skills and qualifications needed to thrive as a Flex Remote Customer Service Associate at Pottery Barn, and why are they important?

To thrive as a Flex Remote Customer Service Associate at Pottery Barn, you need strong communication skills, problem-solving abilities, and familiarity with customer service principles, often supported by a high school diploma or equivalent experience. Proficiency with customer relationship management (CRM) software, order processing systems, and basic computer applications is typically required. Standout soft skills include patience, adaptability, and a positive attitude when interacting with customers remotely. These skills ensure that customer concerns are resolved efficiently, fostering satisfaction and loyalty in a remote work environment.

What is the difference between Flex Remote Pottery Barn vs Flex Remote IKEA?

AspectFlex Remote Pottery BarnFlex Remote IKEA
Required CredentialsCustomer service experience, retail knowledgeCustomer service experience, retail knowledge
Work EnvironmentRemote, customer support for retailRemote, customer support for retail
Employer & IndustryPottery Barn, home furnishings retailIKEA, furniture retail

Both Flex Remote Pottery Barn and Flex Remote IKEA roles involve remote customer service within the retail industry, requiring similar credentials and work environments. The main difference lies in the brand and product focus, with Pottery Barn specializing in home decor and furniture, while IKEA emphasizes affordable furniture solutions. Understanding these distinctions helps candidates choose the role that best aligns with their interests and experience.

What does a Flex Remote position at Pottery Barn involve?

A Flex Remote position at Pottery Barn typically allows employees to work from home with flexible hours, depending on the specific role and business needs. These roles may include customer service, sales support, or administrative tasks. Employees are expected to maintain high productivity and communication standards while enjoying the flexibility of remote work. The company may provide necessary equipment and training to ensure success in a home office environment.

How does the Flex Remote role at Pottery Barn integrate with in-store and cross-functional teams to ensure a seamless customer experience?

In a Flex Remote role at Pottery Barn, you'll frequently collaborate with both in-store staff and cross-functional teams such as customer service, merchandising, and logistics. Communication is often managed through digital tools and regular virtual meetings to stay aligned with in-store promotions and operational updates. This structure enables you to address customer inquiries, process orders, and resolve issues efficiently, ensuring customers receive consistent support regardless of where you or they are located. The role requires adaptability and proactive communication to bridge the gap between remote and on-site teams.
More about Flex Remote Pottery Barn jobs
What cities are hiring for Flex Remote Pottery Barn jobs? Cities with the most Flex Remote Pottery Barn job openings:
What are the most commonly searched types of Remote Pottery Barn jobs? The most popular types of Remote Pottery Barn jobs are:
What states have the most Flex Remote Pottery Barn jobs? States with the most job openings for Flex Remote Pottery Barn jobs include:
Infographic showing various Flex Remote Pottery Barn job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Associate Account Executive, Phoenix - B2B

Associate Account Executive, Phoenix - B2B

Williams-Sonoma

San Francisco, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Williams-Sonoma rating

6.5

Company rating: 6.5 out of 10

Based on 90 frontline employees who took The Breakroom Quiz


Job description


About the Team
You will be part of the Business to Business team responsible for delivering significant sales growth in the B2B channel. Leveraging both personal and professional contacts in the hospitality, builder/ developer, commercial office and related industries, our team presents to and secures large volume incremental sales. We identify and prospect daily, bringing new clients to WSI, while being Brand Ambassadors across all the WSI brands, including Pottery Barn, West Elm, Rejuvenation, Williams-Sonoma Home, and Mark & Graham.
About the Role
As a Junior Account Executive, you will be responsible for driving meaningful sales growth across all WSI Brands in key areas within your assigned geographic territory with the support of Account Executives and VP of Sales.
Responsibilities
  • Develop, manage, and grow the B2B client base/sales pipeline within a defined geographic territory, focusing on building relationships, and facilitating project-based solutions across all WSI Brands in partnership with territory account executive and sales director.
  • Manage sales at the local level, region/surrounding region, metro areas through scouting for emerging accounts and working with end users.
  • Proactively seek opportunities for expansion in new industry verticals.
  • Partner with cross-functional subject matter experts to deliver the WSI value proposition and effectively execute your sales strategy.
  • Develop integrated solutions through collaboration and proactive communication.
  • Promote WSI products and services to prospective and existing Business to Business clients through a variety of outreach opportunities to include telephone contacts, office and site visits, in-store events and tradeshows.
  • Conduct continuous follow-up on outstanding quotes, while pursuing new business.
  • Draw on industry trends and professional network to identify opportunities and creative ideas to drive business.
  • Effectively represent WSI through outstanding product knowledge and outstanding service. Partner with the care center support teams and corporate office partners as needed to ensure best in class service is being provided.
  • Develop and execute strategic business plan/sales strategy for driving sales growth across all brands.
  • Maintain/track your business pipeline using SalesForce.

Criteria
  • Minimum of 2 years' experience in store sales, retail experience, or interior design experience
  • Bachelor's degree in interior design, architecture, business administration or related subject matter.
  • An established book of business within the Business to Business industry with a range of relevant industry connections
  • A passion for furniture and interior design
  • Advanced product knowledge in at least two of the following categories: indoor furniture (Contract or residential), outdoor furniture, lighting, textiles, small wares/kitchen, bath/plumbing, decorative accessories, or flooring
  • The ability to build relationships -- both with cross functional internal partners and external
  • The ability to effectively manage concurrent and competing priorities in a fast-paced environment
  • Excellent proactive, solution oriented, problem-solving skills
  • The ability to travel up to 30-40% of time during peak seasons include trade shows
  • Prior experience in business to business sales and/or retail preferred
  • Strong verbal and written communication skills with demonstrated ability to communicate effectively with a variety of internal and external customers/clients/business partners and build strong relationships
  • Salesforce experience (strongly preferred)
  • Proficiency in Microsoft Office, to include Power Point, Outlook, and Excel
  • This position is remote but requires living in the Phoenix metropolitan area

#LI-LG1
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
  • A generous discount on all WSI brands
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial and emotional health

Continued Learning
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Resources for self-development
  • Advisor (Mentor) program
  • Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

What Williams-Sonoma employees say

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Benefits

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