Coffee Supply Chain Jobs (NOW HIRING)

The Director of Supply Chain's responsibilities and job functions include but are not limited to:

Green Coffee Sourcing and Procurement

• Owning the green coffee sourcing strategy, including origin relationships, price fixing, futures contracts, and coffee reservation planning

• Working in close partnership with the VP of Finance to ensure green coffee procurement aligns with financial forecasts, budget parameters, and cost of goods targets

• Monitoring global commodity markets and making informed procurement decisions that balance quality, availability, and cost

• Building and maintaining direct and broker relationships with green coffee suppliers that reflect the quality standards and sourcing values of the Rook brand

Vendor and Supplier Management

• Building and managing relationships with all vendors and suppliers across stores, production, and the broader supply chain

• Establishing and maintaining vendor scorecards, service level agreements, and performance standards

• Negotiating contracts, pricing, and terms to ensure the company receives best-in-class value without compromising quality

• Continuously evaluating the vendor landscape for better alternatives, emerging partners, and risk mitigation opportunities

Inventory Management and Forecasting

• Building and owning an inventory management system that ensures product availability across all store locations at all times

• Developing forecasting models that account for seasonal demand, promotional activity, new product launches, and production capacity

• Managing inventory balancing across locations to eliminate stockouts and reduce waste

• Ensuring inventory data is accurate, real-time, and accessible to the operational teams who depend on it

• Working with operations and production to build a backend inventory infrastructure that scales with the business

Purchase Order Management

• Owning the purchase order process from creation through receipt, ensuring accuracy, timeliness, and proper approvals

• Partnering with the VP of Finance on PO approval workflows and financial controls

• Maintaining accurate records of all procurement activity and ensuring alignment between POs and actual inventory receipts

Flavor and Product Sourcing

• Managing relationships with flavor houses and ingredient suppliers to support new product development and limited launch initiatives

• Working closely with the VP of Marketing and Growth and operations leadership on new flavor introductions, ensuring sourcing is aligned with launch timelines and brand strategy

• Evaluating new ingredients and suppliers against quality, cost, and supply chain viability criteria before introduction

• Maintaining a current and organized product and ingredient catalog that supports production planning and forecasting

Logistics and Inbound Freight

• Managing inbound freight, carrier relationships, and delivery scheduling to ensure consistent and cost-effective product flow into the production facility and store locations

• Identifying and resolving logistics bottlenecks that impact production timelines or store product availability

• Partnering with operations on distribution planning to ensure the right products reach the right locations at the right time

Risk Management and Business Continuity

• Identifying and monitoring supply chain risks including supplier concentration, geopolitical disruptions, commodity price volatility, and weather or logistics events that could impact product availability

• Developing contingency plans and secondary sourcing strategies to ensure business continuity across all critical supply categories

• Maintaining a risk register and communicating proactively to the President and COO and Co-CEOs on any emerging threats to the supply chain

• Building redundancy into the supplier base to reduce single-source dependency across key ingredients and materials

Cost Management and Negotiation

• Owning the cost management strategy across the supply chain, identifying opportunities to reduce spend without compromising quality or reliability

• Conducting regular market analysis and competitive benchmarking to ensure Rook is buying smart

• Partnering with the VP of Finance on supply chain budget planning, cost reporting, and variance analysis

Supply Chain Systems and Technology

• Evaluating, implementing, and owning the supply chain systems and tools that drive efficiency, visibility, and accuracy across the function

• Embracing AI and data-driven tools to improve forecasting, procurement, and inventory management

• Ensuring supply chain data integrates cleanly with the financial and operational systems used across the business

Cross-functional Partnership

• Serving as the single point of ownership for supply chain across the organization, reporting to and working in close partnership with the President and COO to eliminate the fragmentation that has historically spread this work across finance, marketing, and operations

• Partnering with the President and COO on production planning, facility needs, and operational supply requirements

• Partnering with the VP of Finance on green coffee financials, PO approvals, inventory reconciliation, and cost of goods reporting

• Partnering with the VP of Marketing and Growth on product launches, limited offerings, and flavor sourcing timelines