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Fixed Operations Jobs in Massachusetts (NOW HIRING)

Car Guys

Automotive Service Writer

Norwood, MA · On-site

$109K/yr

... Fixed Operations roles - Ongoing training in service sales and customer experience WHY WORK WITH CARGUYS INC. - Access to top automotive service advisor and service writer jobs - Personalized job ...

Axon

Specialist Account Executive (LPR)

Boston, MA · On-site

Reports to: VP, Fixed Operations Travel expectation: 25% for on-site demos, trainings, conferences, and roadshows (as needed) Your Impact As a Specialist Account Executive , you'll be the go-to ...

Cadillac of Norwood

AUTOMOTIVE TECHNICIAN

Norwood, MA · On-site

This position is Full Time and reports directly to the Director of Fixed Operations. (Default) * Norwood, MA * Full-time Company Description Step up to Cadillac of Norwood - We need an experienced ...

Axon

Specialist Account Executive (LPR)

Boston, MA · On-site

$20.75 - $28.25/hr

Reports to: VP, Fixed Operations Travel expectation: 25% for onsite demos, trainings, conferences, and roadshows (as needed) Your Impact As a Specialist Account Executive , you'll be the goto product ...

Axon

Specialist Account Executive (LPR)

Boston, MA

$20.75 - $28.25/hr

Reports to: VP, Fixed Operations Travel expectation: 25% for onsite demos, trainings, conferences, and roadshows (as needed) Your Impact As a Specialist Account Executive , you'll be the goto product ...

AUS Inc

Security Officer GSOC Operations

Brighton, MA · On-site

$25.75/hr

Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift ... Text operations, facilities, and employees. The GSOC Operator is responsible for monitoring ...

MarketSource

Field Service Consultant

Boston, MA

Automotive dealership, fixed operations, or aftermarket industry experience * Experience mentoring, coaching, or developing talent * Experience using CRM systems and reporting tools * Experience ...

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All JobsFixed Operations JobsFixed Operations Jobs in Massachusetts

Fixed Operations information

See Massachusetts salary details

$12

$21

$33

How much do fixed operations jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for fixed operations in Massachusetts is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.42 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in fixed operations?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are fixed operations?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the key skills and qualifications needed to thrive in fixed operations?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.
What are the most commonly searched types of Fixed Operations jobs in Massachusetts? The most popular types of Fixed Operations jobs in Massachusetts are:
Fixed Operations jobs near you
Infographic showing various Fixed Operations job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,019 per year, or $21.6 per hour.

Automotive Service Writer

Car Guys

Norwood, MA • On-site

$109K/yr

Other

Re-posted 12 days ago

Job description

```
AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR
CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide
LOCATION
Nationwide automotive service advisor opportunities with dealerships and automotive groups
JOB TYPE
Full-Time
High Pay + Commission + Bonuses
ABOUT THE ROLE
CarGuys Inc., America's and Canada's #1 Automotive Recruiter, connects Automotive Service Advisors, Service Writers, and Service Consultants with top-performing dealerships and automotive groups across the U.S. and Canada.
We work with employers actively hiring customer-focused service professionals who manage repair orders, communicate with customers, and drive service department revenue. Our clients provide the opportunity-you choose the best fit.
WHAT OUR CLIENTS OFFER
- High Earning Potential for Service Advisors
- Competitive base pay plus commission and bonuses
- Performance-based incentives tied to service sales and CSI
- High-Volume Service Departments
- Strong customer traffic and steady workflow
- Established service processes and support teams
- Career Growth Opportunities
- Advancement into Service Manager and Fixed Operations roles
- Ongoing training in service sales and customer experience
WHY WORK WITH CARGUYS INC.
- Access to top automotive service advisor and service writer jobs
- Personalized job matching based on your experience
- No cost to candidates - employers retain our services
SERVICE ADVISOR / SERVICE WRITER RESPONSIBILITIES
- Greet customers and assist with service needs
- Write repair orders and document customer concerns
- Recommend maintenance and repairs based on technician findings
- Communicate repair timelines, costs, and updates to customers
- Coordinate with technicians to ensure accurate diagnostics and repairs
- Manage workflow and ensure timely completion of service
- Maintain high levels of customer satisfaction and CSI scores
- Upsell services and increase service department revenue
SERVICE ADVISOR / SERVICE WRITER QUALIFICATIONS
- Experience as a service advisor, service writer, or automotive service consultant
- Strong communication and customer service skills
- Ability to sell recommended services and build customer trust
- Knowledge of automotive repair and maintenance processes
- Ability to work in a fast-paced dealership environment
SERVICE ADVISOR SKILLS
Strong skills in customer service, sales, communication, and automotive service operations. Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians.
Knowledge of automotive diagnostics, maintenance, and repair processes. Ability to handle high-volume customer interactions, manage workflow, and maintain high CSI scores.
Experience as a service advisor, service writer, service consultant, or automotive customer service professional in a dealership or repair facility is preferred.
Keywords: service advisor, service writer, service consultant, automotive service advisor, automotive service writer, repair orders, service sales, customer service, dealership service advisor, CSI, upselling, automotive service
HOW IT WORKS
You are applying through CarGuys Inc., America's and Canada's #1 Automotive Recruiter. Automotive dealerships and groups partner with us to hire service advisors and service writers. If selected, your resume will be forwarded to a local employer.
APPLY TODAY
Apply now to connect with high-paying automotive service advisor and service writer opportunities.
CARGUYS INC.
America's and Canada's #1 Automotive Recruiter
#ZR
```

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