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Fixed Operations Manager Jobs in Hebron, CT (NOW HIRING)

Ford Motor Company

Warranty Auditor

Hartford, CT · On-site

$99K - $166K/yr

Conduct warranty dashboard reviews via phone or in person with dealership fixed operations team, including management and if applicable Region personnel. * Prepare for audit action: review dealership ...

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Solstice at Groton

Facility Operations Assistant

Groton, CT · On-site

$20 - $22/hr

Provincial Senior Living proudly manages lifestyle-driven Independent Living communities across the ... Routine maintenance duties may include: fixing wall and/or floor coverings; repairing furniture and ...

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All JobsFixed Operations JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Hebron, CT

Fixed Operations Manager information

See Hebron, CT salary details

$32.6K

$66.7K

$124.5K

How much do fixed operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for fixed operations manager in Hebron, CT is $66,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $81,400.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.
What cities near Hebron, CT are hiring for Fixed Operations Manager jobs? Cities near Hebron, CT with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Hebron, CT as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,666 per year, or $32.1 per hour.

East Hartford Collision Center Manager

Hoffman Auto Group

East Hartford, CT

Full-time

Re-posted 22 days ago

Job description

Role Purpose

Responsible for running an efficient and profitable Collision Center.

Leadership

Collision Center positions

Core Accountabilities

  1. Financial:  Operate the department at the standards and metrics set by the Fixed Operations Director, ensuring maximum production while controlling costs.  Forecast goals and objectives yearly or as needed.  Attain top level recognition with any and all insurance relationships.  Keep all schedules and receivables current.
  2. Employee:  Create an environment that encourages open dialogue and strong morale between yourself and your team and within your team.  Foster an atmosphere of learning, helpfulness and development within your team.  Keep employee turnover less than or equal to the standard established by your Fixed Operations Director.  Hold your team to the standards established and ensure they receive regular feedback and employ crucial conversations, to include written performance plans or disciplinary action when needed.
  3. Manufacturer/Insurance companies:  Maintain a strong and healthy relationship with the factory and our Insurance providers.  Ensure training compliance, facility standards or any other requirements mandated by the factory or Insurance carrier.  Keep complete and accurate warranty paperwork or insurance documentation that meet all the requirements of the factory Warranty Policy and Procedures manual (check with your service managers) or Insurance company.
  4. Customer:  Maintain manufacturer customer satisfaction scores or other related standards (ex. retention) at or above factory standards.  Be focused on social media responsiveness and the need for quick resolution to your customers concerns.  Google ratings or comparable social media standings must be kept at the levels dictated by your Fixed Operations Director.
  5. Technology:  Embrace ALL of the technology at your disposal and ensure you have a complete understanding and working knowledge of them.  Hold your staff accountable on the utilization of the technologies and provide regular feedback and coaching to your team to ensure maximum effectiveness of your tools.  Proactively seek out and be aware of new technologies of interest and present them to your Fixed Operations Director

Competencies and Qualifications

  1. High School Diploma
  2. 5+ years’ experience in a collision center and/or customer service orientated environment preferred
  3. Can adapt and embrace change with an internal and external customer centric mindset
  4. Act as an advocate for teammates and have a strong commitment to technology advancement
  5. Possesses effective communication skills: oral, written, listening.
  6. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
  7. Ability to stay on feet for entire shift.

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