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First Source Jobs in Texas (NOW HIRING)

Lumenci

Senior Consultant (Source Code Review)

Austin, TX · On-site +1

$80 - $100/hr

Senior Consultant - Source Code Review (IP Litigation) responsible for deep-dive firmware, driver ... Lumenci is a customer-first company, focused on creating long-term relationships with our clients.

Loyal Source

Nurse Practitioner

Uvalde, TX · On-site

$61.50/day

Loyal Source is at the forefront of critical humanitarian efforts, delivering turnkey medical ... Provides emergency and First Aid treatment within Scope of Work until care is transferred to a ...

Loyal Source

Physician Assistant

Alpine, TX · On-site

$61.50/day

Loyal Source is at the forefront of critical humanitarian efforts, delivering turnkey medical ... Provides emergency and First Aid treatment within Scope of Work until care is transferred to a ...

JP Morgan Chase

Product Director-Source to Contract

Plano, TX · On-site

$217K - $228K/yr

As a Product Director in Source to Contract (S2C), you lead innovation through the development of ... higher first-pass accuracy). * Partners with Operations (process owners) to digitize and improve ...

Loyal Source

Physician Assistant

Uvalde, TX · On-site

$61.50/day

Loyal Source is at the forefront of critical humanitarian efforts, delivering turnkey medical ... Provides emergency and First Aid treatment within Scope of Work until care is transferred to a ...

Loyal Source

Nurse Practitioner

Laredo, TX · On-site

$61.50/day

Loyal Source is at the forefront of critical humanitarian efforts, delivering turnkey medical ... Provides emergency and First Aid treatment within Scope of Work until care is transferred to a ...

Loyal Source

Physician Assistant

Laredo, TX · On-site

$61.50/day

Loyal Source is at the forefront of critical humanitarian efforts, delivering turnkey medical ... Provides emergency and First Aid treatment within Scope of Work until care is transferred to a ...

Loyal Source

Nurse Practitioner

Del Rio, TX · On-site

$61.50/day

Loyal Source is at the forefront of critical humanitarian efforts, delivering turnkey medical ... Provides emergency and First Aid treatment within Scope of Work until care is transferred to a ...

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First Source information

What is a First Source job?

First Source jobs refer to positions offered through the First Source Hiring Program, which aims to connect local residents with employment opportunities, particularly in cities like Boston. Employers receiving certain public contracts are required to give priority to local job seekers when filling new or vacant positions. The goal is to promote economic growth within the community by ensuring residents have access to available jobs. These roles can span various industries, including construction, administration, and more. Participation in First Source programs often involves job readiness training and placement support.

What are the key skills and qualifications needed to thrive as a First Source customer service representative?

To thrive as a First Source customer service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is also important. Patience, active listening, and a positive attitude help deliver excellent customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, efficient handling of inquiries, and contribute to the company's reputation for quality service.

What are the typical challenges faced by new employees at First Source, and how can they be overcome?

New employees at First Source may initially find it challenging to adapt to the fast-paced environment and meet the performance metrics commonly used in BPO settings. Balancing high call volumes or case loads while maintaining quality standards can require strong time management and communication skills. However, First Source provides thorough training and support from team leads and mentors, which helps new hires develop confidence and proficiency. Proactively seeking feedback and collaborating with colleagues can also accelerate your adjustment and success in the role.

What is the difference between First Source vs Customer Service Representative?

AspectFirst SourceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, or remoteCall centers, retail, or office settings
Employer & Industry UsageUsed across industries like telecommunications, finance, and retailCommon in retail, telecom, healthcare, and service industries

First Source and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction via phone or online. While First Source may refer to a specific company or program, Customer Service Representatives are a broader job title found across many industries. Both roles focus on assisting customers, but First Source may emphasize specific processes or systems used by certain employers.

What are popular job titles related to First Source jobs in Texas?

For First Source jobs in Texas, the most frequently searched job titles are:

What job categories do people searching First Source jobs in Texas look for?

The top searched job categories for First Source jobs in Texas are:

What cities in Texas are hiring for First Source jobs?

Cities in Texas with the most First Source job openings:

First Source jobs near you
Infographic showing various First Source job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 6% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Customer Service Representative

Dallas, TX • On-site

First Source LLC
See more jobs at First Source LLCexternal

$15.50/hr

Other

Posted 7 days ago

Job description


Work Location: Remote-

Job Type: Full-time

Pay:Starting Rate $14.00 per hour

Bilingual: $15.50 per hour

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

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