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First Orion Jobs (NOW HIRING)

Orion

Client Operations Support Specialist

Lehi, UT · On-site

$21.75 - $31.13/hr

Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways * Demonstrate first ...

Orion

Customer Experience Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways * Demonstrate first ...

Orion

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways * Demonstrate first ...

Orion

Technical Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways * Demonstrate first ...

Orion

Customer Success Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways * Demonstrate first ...

Orion

Technical Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways * Demonstrate first ...

Orion

Customer Success Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways * Demonstrate first ...

Orion

Client Operations Support Specialist

Lehi, UT · Hybrid

$21.75 - $31.13/hr

Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways * Demonstrate first ...

Orion

Customer Service Representative

Omaha, NE · Hybrid

$19.82 - $26.16/hr

... first point of contact for the investment representatives and clients. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Please Note: This posting may ...

Orion

Customer Service Representative

Omaha, NE · On-site

$19.82 - $26.16/hr

... first point of contact for the investment representatives and clients. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Please Note: This posting may ...

Orion

Service Team Specialist

Omaha, NE · Hybrid

$19.82 - $26.16/hr

... first point of contact for the investment representatives and clients. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Please Note: This posting may ...

Orion

Service Team Specialist

Lehi, UT · Hybrid

$19.82 - $26.16/hr

... first point of contact for the investment representatives and clients. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Please Note: This posting may ...

Orion

Service Team Specialist

Omaha, NE · On-site

$19.82 - $26.16/hr

... first point of contact for the investment representatives and clients. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Please Note: This posting may ...

Orion

Customer Service Representative

Lehi, UT · Hybrid

$19.82 - $26.16/hr

... first point of contact for the investment representatives and clients. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Please Note: This posting may ...

ProMach

Mechanical Assembler - Orion

Alexandria, MN · On-site

$20 - $29/hr

... Orion's products. This position reports to the Assembly Supervisor, is based in our Alexandria, MN ... first shift. Brenton, based in Alexandria, MN, is a leading manufacturer of case packers ...

Brenton LLC

Mechanical Assembler - Orion

Alexandria, MN · On-site

$20 - $29/hr

... Orion's products. This position reports to the Assembly Supervisor, is based in our Alexandria, MN ... first shift. Brenton, based in Alexandria, MN, is a leading manufacturer of case packers ...

Pro Mach

Mechanical Assembler - Orion

Alexandria, MN · On-site

$20 - $29/hr

... Orion's products. This position reports to the Assembly Supervisor, is based in our Alexandria, MN ... first shift. Brenton, based in Alexandria, MN, is a leading manufacturer of case packers ...

Orion Engineers

Construction Staff Engineer

Chicago, IL · On-site

$33 - $46/hr

MISSION Orion strives for continued excellence as a first in class engineering consulting firm providing solutions for our clients and community (in the infrastructure industry). Together we create ...

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All JobsFirst Orion Jobs

First Orion information

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$37K

$79.9K

$119.5K

How much do first orion jobs pay per year?

As of Jun 5, 2026, the average yearly pay for first orion in the United States is $79,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a First Orion job?

A First Orion job refers to a position at First Orion, a company specializing in call protection and data solutions to enhance mobile communication security. Employees at First Orion work in various roles, including software development, data analytics, customer support, and sales, to help combat spam and scam calls. The company values innovation and customer trust, offering a collaborative and dynamic work environment.

What are the key skills and qualifications needed to thrive as a professional at First Orion, and why are they important?

To excel at First Orion, professionals typically need a background in computer science, data analytics, or related fields, often supported by a relevant degree and experience in telecommunications or software development. Familiarity with data security tools, cloud platforms, and analytics systems, as well as certifications like AWS or cybersecurity credentials, are highly valuable. Strong problem-solving abilities, effective communication, and adaptability help team members collaborate and innovate in a dynamic tech environment. These skills are crucial for driving effective solutions, ensuring data protection, and supporting the company's mission to enhance call protection and customer trust.

What are some typical projects or initiatives a software engineer at First Orion might work on, and how do they collaborate with other teams?

At First Orion, software engineers often work on projects related to call protection, data analytics, and mobile communications solutions. Engineers typically collaborate closely with product managers, data scientists, and QA teams to design, develop, and deploy scalable applications that enhance user security and experience. Agile methodologies and regular cross-functional meetings are common, fostering a collaborative environment where feedback is encouraged and team members can learn from one another. This structure not only makes project delivery efficient but also provides great opportunities for skill development and growth within the company.

What is First Orion?

First Orion is a technology company that specializes in providing call protection and branded communication solutions for businesses and consumers. Their services help identify and block scam calls, enhance call transparency, and improve customer engagement through branded calling. First Orion works with mobile carriers, businesses, and app developers to deliver these services and protect users from phone scams and unwanted calls.

What is the difference between First Orion vs Customer Service Representative?

AspectFirst OrionCustomer Service Representative
Primary RoleDevelops and manages caller ID and call blocking solutionsAssists customers with inquiries, complaints, and service issues
Required SkillsTechnical knowledge, communication skills, problem-solvingCommunication, patience, problem-solving
Work EnvironmentOffice-based, tech industryCall centers, office settings
Common CertificationsNone specific, technical background helpfulNone required, customer service training beneficial

First Orion focuses on developing caller ID and call blocking technology, often requiring technical skills. Customer Service Representatives handle customer inquiries and support, emphasizing communication skills. While both roles may be found in office environments, their core functions differ significantly, with First Orion being more technical and product-focused, and Customer Service Representatives providing direct customer support.

More about First Orion jobs
What cities are hiring for First Orion jobs? Cities with the most First Orion job openings:
What states have the most First Orion jobs? States with the most job openings for First Orion jobs include:
What job categories do people searching First Orion jobs look for? The top searched job categories for First Orion jobs are:
First Orion jobs near you
Infographic showing various First Orion job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $79,925 per year, or $38.4 per hour.
Client Operations Support Specialist

Client Operations Support Specialist

Orion

Lehi, UT • On-site

$21.75 - $31.13/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

About this Opportunity:
The Client Operations Support Specialist is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational questions, guiding clients through core workflows, and ensuring accurate intake, documentation, and follow-through. Success in this role depends on reliability, communication clarity, and steady progression of platform knowledge across Orion products-such as Orion, Redtail, and OCIO-but not limited to these offerings. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.
Location:
It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.
Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.
In this role, you'll get to:
  • Serve as a frontline point of contact for client inquiries across phone, chat, and case channels with professionalism and urgency
  • Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need support with, using your established support resources
  • Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related inquiries
  • Maintain strong adherence to schedules and support queue coverage across required channels
  • Own assigned Priority 1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation
  • Strive for first-contact resolution while minimizing unnecessary transfers
  • Maintain clean, complete case documentation that meets internal quality and audit standards
  • Stay up to date on platform updates, release notes, required certifications, and internal learning content
  • Identify opportunities to simplify client workflows or improve documentation and escalate through proper channels
  • Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes
  • Operate as a frontline contributor focused on delivering accurate, timely, and professional support across chat, phone, and case channels
  • Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways
  • Demonstrate first-contact resolution mindset and ownership of inquiries
  • Maintain strong performance across core service metrics including NPS, adherence, acceptance rate, quality, and documentation accuracy to support reliable service delivery
  • Escalate suspected product issues only after basic troubleshooting and documentation
  • Contribute to team improvement by identifying client trends or documentation gaps
  • Adhere to hybrid expectations and maintain a professional presence in all interactions

We're looking for talent who:
  • Has strong verbal and written communication skills in client interactions
  • Manages multiple tasks in a fast-paced environment with attention to detail
  • Navigates and explains technology
  • Has strong problem-solving, organizational, and time management skills
  • Has a minimum of a high school; bachelor's degree preferred
  • Preferably has prior customer service or technology support experience
  • Has less than one year of experience
  • Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1
#LI-Onsite
#LI-Hybrid
Recommended Skills:
Salary Range:
$21.75 - $31.13
The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.
About Us
At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

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