ZipRecruiter

Log In

1

First Notice Of Loss Representative Jobs (NOW HIRING)

Barex

Lead Water Mitigation Technician

Fairfax, VA · On-site

$24 - $28/hr

This is a field leadership position responsible for owning projects from first notice of loss through completion and setting the standard for execution, documentation, and customer experience. In ...

Arbol

Senior Claims Examiner

Sarasota, FL · Remote

$100K - $115K/yr

Investigate new third-party liability claims from first notice of loss, promptly contacting ... representing the company's interests and supporting favorable outcomes. * Litigated Claim ...

ServiceMaster

Insurance Claims Coordinator

Irvine, CA · On-site

$60K - $75K/yr

Understanding of the claims flow process - Water Mitigation, Reconstruction, Contents, and other Environmental work Manages data entry for each claim from First Notice of Loss through to completion ...

SERVPRO

Administrative Assistant

Hatfield, PA · On-site

$18.25 - $24.50/hr

The role also involves scheduling inspections, taking First Notice of Loss calls, performing a variety of data entry tasks, and assisting with numerous day-to-day administrative functions that keep ...

Hyperiongrp

Claims Administration Representative

We are seeking a Claims Administration Representative in Costa Mesa, CA or Charlotte, NC with a ... Review, validate, and process First Notice of Loss (FNOL) submissions, ensuring claims are ...

New

previous page

Showing results 41-60

All JobsRetail JobsLoss Prevention JobsLoss Prevention Specialist JobsFirst Notice Of Loss Representative Jobs

First Notice Of Loss Representative information

See salary details

$24.5K

$44.2K

$77K

How much do first notice of loss representative jobs pay per year?

As of Sep 14, 2026, the average yearly pay for first notice of loss representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What does a First Notice of Loss Representative do?

A First Notice Of Loss (FNOL) Representative is responsible for taking the initial report when a customer experiences an incident that may result in an insurance claim, such as an auto accident or property damage. They gather essential information, document details about the event, and guide the customer through the first steps of the claims process. FNOL Representatives play a critical role in ensuring accurate data collection and providing reassurance to customers during stressful situations. Their work helps set the tone for the entire claims experience and ensures the claim is processed efficiently.

What are the key skills and qualifications needed to thrive as a First Notice of Loss Representative?

To thrive as a First Notice Of Loss Representative, you need strong customer service skills, attention to detail, and a solid understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with claims management systems, call center software, and basic office applications is commonly required. Outstanding communication, empathy, and problem-solving abilities help build rapport with customers during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and efficient claims processing in a high-pressure environment.

What are some common challenges faced by First Notice of Loss Representatives, and how can they be managed effectively?

First Notice Of Loss (FNOL) Representatives often handle high call volumes and may interact with customers who are distressed following an accident or loss. Staying calm under pressure and using empathetic communication are key to managing these situations effectively. Additionally, FNOL Representatives must accurately gather detailed information while adhering to company protocols, which can be challenging when customers are upset or unclear. Regular training, strong support from supervisors, and teamwork with claims adjusters and other departments help ensure success in this role.

What is the difference between First Notice Of Loss Representative vs Claims Adjuster?

AspectFirst Notice Of Loss RepresentativeClaims Adjuster
CredentialsHigh school diploma or equivalent; insurance licensing often requiredHigh school diploma or equivalent; state licensing often required
Work EnvironmentCustomer service-focused, handling initial claims reportsInvestigating, evaluating, and settling claims
Industry UsageCommonly used in insurance companies for initial claim intakeUsed across insurance companies for claim assessment

Both roles require insurance knowledge and licensing, but the First Notice Of Loss Representative primarily handles initial claim reporting, while the Claims Adjuster evaluates and settles claims. They work closely but focus on different stages of the claims process.

Is it hard to be a First Notice Of Loss Representative?

Being a First Notice Of Loss Representative involves handling initial insurance claims, requiring strong communication, attention to detail, and the ability to assess damage reports accurately. The role can be demanding due to the need for quick decision-making and customer interaction, but it generally follows standard work hours and may require familiarity with claims management software. Experience in insurance or related fields can be beneficial but is not always mandatory.

What cities are hiring for First Notice Of Loss Representative jobs?

Cities with the most First Notice Of Loss Representative job openings:

What states have the most First Notice Of Loss Representative jobs?

States with the most job openings for First Notice Of Loss Representative jobs include:

What are popular job titles related to First Notice Of Loss Representative jobs?

For First Notice Of Loss Representative jobs, the most frequently searched job titles are:

First Notice Of Loss Representative jobs near you
Infographic showing various First Notice Of Loss Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

NOL Customer Service Representative

Glastonbury, CT • On-site, Remote

Crum & Forster
Insurance Services • 1 - 5K employees
Learn more about Crum & Forsterexternal

$26K/mo

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Crum & Forster Company Overview
Travel Insured International, a Crum & Forster company, is hiring for an NOL Customer Service Representative.
Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
This is an entry to mid-level position designed to allow the appropriate candidate to grow and develop skills and expertise and transition to more complex responsibilities. Works under general supervision and reports to a supervisor. Achieve superior customer service and Notice of Loss Intake skills at the most reasonable cost/efficiency by completing essential tasks including collecting required claim data and entering into correct system/form based on type of claim being reported and interacting with appropriate colleagues as it relates to claim type.
Job Description
What you will do:
  • Provide Daily phone coverage for the Notice of Loss 800 number while adhering to scripts and best practices related to all customer interactions.
  • Assist customers by setting up claim first notices.
  • Keep accurate records of all customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken.
  • Provide accurate and timely answers to routine claim inquiries and update claims in the appropriate claim system while following standard call flows.
  • Serve as a customer advocate in all interactions to provide an outstanding customer experience.
  • Perform other related duties as needed to fulfill job and unit needs.
  • Embrace and practice Pete's Principles.

What YOU will bring to C&F:
  • Knowledge of principles and processes for providing quality customer service. This includes assessing customer needs, meeting quality standards for services and evaluating customer satisfaction.
  • Strong active listening skills demonstrated by giving full attention to what other people are saying.
  • Ability to communicate information verbally and in writing so that others will understand the message being conveyed.
  • Demonstrated great teamwork skills: willingness to help others, adaptability to team goals, building and leveraging relationships, capable of training others.

Requirements:
  • Demonstrated knowledge of and familiarity with Microsoft Office software.
  • One to two years of prior customer service experience preferred.
  • Familiarity with claims, imaging and workflow systems is a plus.
  • High School Degree or GED required.

What C&F will bring to you
What C&F will bring to YOU:
  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness including your physical, mental and financial wellbeing
  • A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, a matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require special accommodation, please let us know.
For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $26,900 to a maximum of $50,600. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
#LI-MU1
#LI-REMOTE

Apply