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First Notice Of Loss Agent Jobs (NOW HIRING)

Provide support with First Notice of Loss (FNOL) intake and related processes. * Assist with system updates, integrations, and implementation projects within the claims department. * Help build and ...

Maintain first aid and CPR certifications required for Loss Prevention officers. Handles guest problems and complaints. Identifies the educational needs of others, developing formal educational or ...

Provide support with First Notice of Loss (FNOL) intake and related processes. * Assist with system updates, integrations, and implementation projects within the claims department. * Help build and ...

Gather data and pertinent information related to customer or agent losses, completing first notice of loss records via phone, email, and chat across property, auto, casualty, and other insurance ...

Sr. Claim Center Representative

O Fallon, MO ยท On-site

$48K - $67K/yr

Gather data and pertinent information related to customer or agent losses, completing first notice of loss records via phone, email, and chat across property, auto, casualty, and other insurance ...

Sr. Claim Center Representative

Phoenix, AZ ยท On-site

$48K - $67K/yr

Gather data and pertinent information related to customer or agent losses, completing first notice of loss records via phone, email, and chat across property, auto, casualty, and other insurance ...

Gather data and pertinent information related to customer or agent losses, completing first notice of loss records via phone, email, and chat across property, auto, casualty, and other insurance ...

Maintain first aid and CPR certifications required for Loss Prevention officers. Handles guest problems and complaints. Identifies the educational needs of others, developing formal educational or ...

We offer growth opportunities, competitive benefits, and a people-first environment where dedicated ... Bachelor's degree and at least 5 years of multi-unit loss prevention experience preferred or ...

Quick Summary Take ownership of complex, high-exposure property claims from first notice of loss through resolution - investigating, negotiating, and settling represented and large-loss files while ...

Gather data and pertinent information related to customer or agent losses, completing first notice of loss records via phone, email, and chat across property, auto, casualty, and other insurance ...

Gather data and pertinent information related to customer or agent losses, completing first notice of loss records via phone, email, and chat across property, auto, casualty, and other insurance ...

We offer growth opportunities, competitive benefits, and a people-first environment where dedicated ... Bachelor's degree and at least 5 years of multi-unit loss prevention experience preferred or ...

We offer growth opportunities, competitive benefits, and a people-first environment where dedicated ... Bachelor's degree and at least 5 years of multi-unit loss prevention experience preferred or ...

Showing results 41-60

First Notice Of Loss Agent information

What is a First Notice of Loss Agent?

A First Notice Of Loss (FNOL) Agent is a customer service professional who handles the initial report of an insurance claim. When policyholders experience an incident such as a car accident, property damage, or another covered loss, the FNOL agent collects details about the event, verifies policy information, and helps guide the claimant through the first steps of the claims process. Their role is crucial in ensuring accurate information is gathered quickly and that customers receive timely assistance. FNOL agents often work in call centers or virtually and must have strong communication and problem-solving skills.

What does a First Notice of Loss Agent do?

First Notice Of Loss Agents are primarily responsible for taking initial reports of insurance claims from policyholders, gathering essential details about the incident, and ensuring accurate data entry into the claims management system. On a daily basis, they communicate with customers to provide guidance on the next steps and may coordinate with adjusters, underwriters, or repair vendors to expedite claim resolution. The role requires strong collaboration with claims processing teams and customer service departments to ensure a seamless experience for the claimant and to maintain efficient workflow within the organization.

What skills and qualifications are needed to be a First Notice of Loss Agent?

To thrive as a First Notice Of Loss Agent, you need strong customer service abilities, attention to detail, and a basic understanding of insurance procedures, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and sometimes relevant industry certifications is typical. Excellent communication, active listening, and problem-solving skills help agents empathize with clients and efficiently gather accurate information. These skills are crucial for providing a positive customer experience, ensuring accurate claim intake, and supporting efficient claims processing.

What is the difference between First Notice Of Loss Agent vs Claims Adjuster?

AspectFirst Notice Of Loss AgentClaims Adjuster
CredentialsLicensing, insurance knowledgeLicensing, insurance and claims handling skills
Work EnvironmentCustomer service, initial claim intakeInvestigation, evaluation, settlement of claims
Employer & IndustryInsurance companies, claims departmentsInsurance companies, third-party administrators

While both roles are integral to the insurance claims process, the First Notice Of Loss Agent primarily handles the initial contact with policyholders to report claims, focusing on customer service and information gathering. In contrast, Claims Adjusters evaluate the details of the claim, investigate damages, and determine settlement amounts. Understanding these differences helps in choosing the right career path or job role within the insurance industry.

What cities are hiring for First Notice Of Loss Agent jobs?

Cities with the most First Notice Of Loss Agent job openings:

What states have the most First Notice Of Loss Agent jobs?

States with the most job openings for First Notice Of Loss Agent jobs include:

What are popular job titles related to First Notice Of Loss Agent jobs?

For First Notice Of Loss Agent jobs, the most frequently searched job titles are:

Claims Intern, MSI

Tampa, FL โ€ข Hybrid

Full-time

Posted 25 days ago


Key responsibilities

  • Support the First Notice of Loss (FNOL) intake and related processes.

  • Assist with system updates, integrations, and implementation projects within the claims department.

  • Help build and develop new reports to support data and analytics initiatives.


Job description

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.

We welcome motivated and academically driven risk management college students local to Tampa, Florida, to participate in our intensive 10-week Summer MSI Insurance Claims Rotational Internship Program. This unparalleled opportunity is specially crafted for early-career professionals eager to explore the world of insurance and claims.


Our program is designed for those who share our dedication and passion for claims and insurance. We prioritize the professional development of our interns, investing significantly in their potential. As part of our comprehensive rotational program within our claim's organization.


In addition to interacting with top C-suite professionals during intern enrichment sessions, you will also get the unique chance to take part in meetings, technology integration/implementation, mentorship opportunities, data & analytics, and gain practical hands-on experience through shadowing professionals within our dynamic insurance products.

What You'll Do:

As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is evaluated using real-time claim information. You will assist with key projects, including system updates, integrations, and implementations, and help build new reports while developing an understanding of the data and analytics that drive the department. To round out your experience, you will also complete rotations with department leadership, operations/support, training, and Quality Improvement (QI), among other areas.

Responsibilities:

  • Provide support with First Notice of Loss (FNOL) intake and related processes.
  • Assist with system updates, integrations, and implementation projects within the claims department.
  • Help build and develop new reports to support data and analytics initiatives.
  • Develop new processes and tools that will help drive efficiencies.
  • Complete rotations with department leadership, operations/support, training, QI, and other functional areas.
  • Assist in reviewing and analyzing claim forms, policies, endorsements, and other records to understand how coverage determinations are made.
  • Assist with special projects as assigned by management.

Requirements:

  • Must be currently enrolled in a recognized college program with a focus on risk management or a related field, and be local to Tampa, Florida.
  • A demonstrated passion for risk management and insurance.
  • Excellent communication, analytical, and problem-solving skills.
  • The ability to work well in a team and collaborate with various levels of the organization.
  • The capacity to work independently while fostering a positive group dynamic.
  • Ability to maintain confidentiality and handle sensitive information.

We welcome early-career professionals to join us in a learning environment where fun coexists with growth, and potential is respected, nurtured, and rewarded. Ignite your career in the insurance and risk management industry with our 10-week rotational internship program. Apply today!

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IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.

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