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First Notice Of Loss Agent Jobs in Rutherford, NJ

Pop Mart

Loss Prevention Agent

New York, NY · On-site

$75K - $85K/yr

As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 ... Loss Prevention Agent Location: New York Department: Loss Prevention Salary: $75,000 - $85,000 ...

AlphaStaffHCM

Senior Property Field Adjuster

Brooklyn, NY · On-site

$85K - $130K/yr

Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) * Successful completion of a job ...

Fastretailing

Loss Prevention Agent

New York, NY · On-site

$24.50/hr

... first US storelocatedon Broadway, SoHo. ABOUT GU: GU is the trendsetting sister brand of UNIQLO ... Loss Prevention Agent Responsible for all initiatives and daily tasks associated with loss ...

CFC

Claims Specialist, Healthcare

Manhattan, NY · On-site

$120K - $160K/yr

Work on US healthcare, professional indemnity and life sciences claims from first notification of loss to settlement, including coverage, liability and quantum analysis. * Ensure claims are handled ...

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First Notice Of Loss Agent information

What is a First Notice of Loss Agent?

A First Notice Of Loss (FNOL) Agent is a customer service professional who handles the initial report of an insurance claim. When policyholders experience an incident such as a car accident, property damage, or another covered loss, the FNOL agent collects details about the event, verifies policy information, and helps guide the claimant through the first steps of the claims process. Their role is crucial in ensuring accurate information is gathered quickly and that customers receive timely assistance. FNOL agents often work in call centers or virtually and must have strong communication and problem-solving skills.

What does a First Notice of Loss Agent do?

First Notice Of Loss Agents are primarily responsible for taking initial reports of insurance claims from policyholders, gathering essential details about the incident, and ensuring accurate data entry into the claims management system. On a daily basis, they communicate with customers to provide guidance on the next steps and may coordinate with adjusters, underwriters, or repair vendors to expedite claim resolution. The role requires strong collaboration with claims processing teams and customer service departments to ensure a seamless experience for the claimant and to maintain efficient workflow within the organization.

What skills and qualifications are needed to be a First Notice of Loss Agent?

To thrive as a First Notice Of Loss Agent, you need strong customer service abilities, attention to detail, and a basic understanding of insurance procedures, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and sometimes relevant industry certifications is typical. Excellent communication, active listening, and problem-solving skills help agents empathize with clients and efficiently gather accurate information. These skills are crucial for providing a positive customer experience, ensuring accurate claim intake, and supporting efficient claims processing.

What is the difference between First Notice Of Loss Agent vs Claims Adjuster?

AspectFirst Notice Of Loss AgentClaims Adjuster
CredentialsLicensing, insurance knowledgeLicensing, insurance and claims handling skills
Work EnvironmentCustomer service, initial claim intakeInvestigation, evaluation, settlement of claims
Employer & IndustryInsurance companies, claims departmentsInsurance companies, third-party administrators

While both roles are integral to the insurance claims process, the First Notice Of Loss Agent primarily handles the initial contact with policyholders to report claims, focusing on customer service and information gathering. In contrast, Claims Adjusters evaluate the details of the claim, investigate damages, and determine settlement amounts. Understanding these differences helps in choosing the right career path or job role within the insurance industry.

What cities near Rutherford, NJ are hiring for First Notice Of Loss Agent jobs?

Cities near Rutherford, NJ with the most First Notice Of Loss Agent job openings:

First Notice Of Loss Agent jobs near you

Mitigation Project Manager | Metro NY/NJ

Carlstadt, NJ • On-site

Paul Davis Restoration of Metro New York / New Jersey
See more jobs at Paul Davis Restoration of Metro New York / New Jerseyexternal

$65K - $85K/yr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development

Paul Davis Restoration of Metro NY/NJ
Be the one who shows up when it matters most
QUICK OVERVIEW (TL;DR)
We're hiring a Mitigation Project Manager to oversee water, fire, mold, and contents projects from first notice of loss through completion. You'll manage customer communication, field operations, documentation, budgets, and claim compliance while ensuring projects move efficiently and customers feel supported.
 
THE ROLE – WHAT YOU'LL ACTUALLY DO
  • Manage mitigation projects from initial loss through dry-out and transition to reconstruction.
  • Conduct inspections, define scopes, and coordinate crews, equipment, and vendors.
  • Maintain complete project documentation, including photos, moisture logs, daily notes, and compliance records.
  • Communicate with customers, property managers, adjusters, and stakeholders throughout the project.
  • Manage budgets, timelines, change conditions, and project closeout.
  • Partner with estimators and office staff to support billing and collections.
  • Participate in on-call rotation and emergency response as needed.
WHO THRIVES HERE
  • Takes ownership and accountability for project outcomes.
  • Communicates proactively and maintains strong documentation.
  • Balances customer service with operational and financial performance.
  • Leads with professionalism, urgency, and empathy.
REQUIRED EXPERIENCE
  • Valid driver's license.
  • Strong communication and organizational skills.
  • Comfortable with technology and managing multiple projects simultaneously.
PREFERRED EXPERIENCE
  • Restoration or mitigation project management experience.
  • IICRC certifications.
  • Familiarity with Xactimate, Symbility, or DocuSketch.
  • Experience with TPAs and commercial insurance claims.
COMPENSATION & BENEFITS
  • Base salary: $65K–$85K plus performance-based commissions and incentives.
  • Total compensation potential: $150K+.
  • PTO, 401(k) with company match, medical reimbursement, and professional development support.
NEXT STEPS
Apply today. We're looking for PMs who lead confidently, communicate clearly, and keep projects moving from start to finish.
 
What Drives Us at Paul Davis: Our Core Values
  • Deliver What You Promise – Integrity is non-negotiable.
  • Respect the Individual – Every person, every time.
  • Take Pride in Your Work – Own the outcome.
  • Always Improve – Strive to be better every day. 
Our Vision
To provide extraordinary care while serving people in their greatest time of need.
Our Mission
To create opportunities for great people to deliver best-in-class results—and build lasting careers while doing it.
 
Paul Davis Restoration of Metro NY/NJ is proud to be an Equal Opportunity Employer and Veteran-Friendly Workplace.