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First Independent Bank Jobs in Springfield, MA (NOW HIRING)

... internal Bank partner, while ensuring a positive customer experience * Accurately completes ... Demonstrated ability to work independently and within deadlines * Sound judgment in decision making ...

... internal Bank partner, while ensuring a positive customer experience * Accurately completes ... Demonstrated ability to work independently and within deadlines * Sound judgment in decision making ...

... internal Bank partner, while ensuring a positive customer experience * Accurately completes ... Demonstrated ability to work independently and within deadlines * Sound judgment in decision making ...

Internship, Accounting - Hartford, CT

Hartford, CT · On-site

$16.25 - $20.50/hr

We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our ... Complete individual location bank reconciliations using auto matching application. * Reconcile all ...

Internship, Accounting - Hartford, CT

Hartford, CT · On-site

$16.25 - $20.50/hr

We are also a PEOPLE FIRST company. We often say parking is our industry but people are our passion ... Complete individual location bank reconciliations using auto matching application. * Reconcile all ...

Chief Operating Officer

Windsor, CT · On-site

$150 - $250/hr

... independent mortgage brokers finance non-owner-occupied residential investment properties. We ... Hybrid work model with first 90 days onsite and 2 days/week in office after in either: * South ...

Showing results 21-40

First Independent Bank information

See Springfield, MA salary details

$392

$1.1K

$2.1K

How much do first independent bank jobs pay per week?

As of Aug 10, 2026, the average weekly pay for first independent bank in Springfield, MA is $1,085.52, according to ZipRecruiter salary data. Most workers in this role earn between $719.23 and $1,207.69 per week, depending on experience, location, and employer.

What is the difference between First Independent Bank vs Loan Officer?

AspectFirst Independent BankLoan Officer
CredentialsTypically requires a high school diploma or equivalent; some positions may need a bachelor’s degreeRequires a mortgage or loan originator license; often a bachelor’s degree in finance or related field
Work EnvironmentBank branches, customer service areas, administrative officesOffice settings, client meetings, remote work options
Industry UsageUsed broadly across banking and financial institutionsSpecific to lending, mortgage, and loan services within banks or mortgage companies

While both roles are integral to banking operations, a First Independent Bank employee may handle various banking services, whereas a Loan Officer specializes in evaluating and approving loan applications. The Loan Officer role often requires specific licensing and focuses on lending, making it distinct yet related to general banking positions at First Independent Bank.

What are popular job titles related to First Independent Bank jobs in Springfield, MA? For First Independent Bank jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching First Independent Bank jobs in Springfield, MA look for? The top searched job categories for First Independent Bank jobs in Springfield, MA are:

Customer Care Center Specialist

Country Bank For Savings

Ware, MA • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include:
  • Medical, dental and vision insurance, a 401(k) Plan with a generous employer contribution plus match;
  • Income protection benefits;
  • Educational assistance and tuition reimbursement benefits;
  • Generous total paid time off, and more!
Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We are Made to Make a Difference in the lives of our customers, our communities, and for our team members every day since 1850. It is our people that drive our success and create our inclusive and engaging culture. We're excited to meet you to discuss our career opportunities and how you can make a difference as a part of our growing Call Center team!
About the Job:
We're excited to announce an opportunity for the position of Customer Care Center Specialist! Under the supervision of the Customer Care Center Manager, this position plays an integral role in ensuring that an exceptional customer experience is achieved in each banking interaction through an efficient first call resolution approach in the Bank's multi-channel call center. The Customer Care Center Specialist enhances customer relationships by providing tailored service to each customer, through active listening and engagement to understand each customer's financial needs and goals, and developing quality leads to business partners via telephone and email correspondence, while being a primary resource for electronic banking.
The hiring range for this position is $20.00 to $25.00 hourly.
This position is Part Time, 20 hours weekly.
Essential Duties and Responsibilities (Other Duties May be Assigned):
  • Effectively communicates with and assists internal and external customers in a professional, positive and composed manner while using effective listening abilities to resolve customer inquiries and requests.
  • Identifies and pursues opportunities to build and deepen consumer and business customer relationships by actively listening and engaging the customer to cross-sell products and services and understand their current and future financial needs and priorities. Offers needs-based solutions and educates customers on products, promotions and digital services to assist the customer in reaching their financial goals.
  • Utilizes multiple delivery channels to service all banking inquiry types.
  • Has extensive knowledge of all eServices products, and is proficient in navigating required electronic product delivery systems.
  • Opens various types of new consumer accounts and conducts other basic customer transactions, while demonstrating exceptional knowledge of all Bank products and services.
  • Meets all defined growth, referral, sales, service, and campaign goals by identifying customer needs, providing appropriate guidance and perspective about Country Bank solutions, and balancing additional duties while providing coverage of the phone queue.
  • Develops creative solutions to troubleshoot non-traditional banking inquiries such as remote banking, debit card compromises, POS declines, and disruptions in the availability of online and mobile platform.
  • Other job duties, as assigned.

Knowledge and Skills:
It is required that the employee in this position can work independently and as part of a team, with the ability to easily transition between jobs based on Bank and department need. This employee should be able to interpret ideas and facts, while also analyzing and interpreting federal and state laws and/or regulations. Strong customer service and sales skills, as well as strong written communication skills are required in this position. Exceptional verbal and numerical aptitudes are required. Must be able to work in a high-volume setting and must demonstrate an ability to quickly learn and adapt to changing systems, applications, policies and procedures. This position requires intermediate knowledge of the Microsoft Office Suite, including Excel, Outlook, PowerPoint and Word. Working knowledge of the Finastra core platform is preferred.
This position requires intermediate knowledge of the Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.
Education and Work Experience:
A High School diploma or equivalent is required, along with a minimum of one year of banking experience. Call Center experience is preferred.
Working Conditions/Physical Requirements: This position is in an office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies.
Country Bank is an Equal Opportunity Employer. Diverse applicants encouraged to apply.