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First Hospitality Jobs in Indiana (NOW HIRING)

McDonald's

Hospitality Lead

Zionsville, IN · On-site

$15/hr

And for anyone willing to take advantage of these opportunities...we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We ...

Pyramid Global Hospitality

Valet

Fort Wayne, IN · On-site

$12.75 - $16.50/hr

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment ...

Pyramid Global Hospitality

Host/Hostess

Fort Wayne, IN · On-site

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment ...

Road Ranger LLC

1st Assistant Manager

Greenwood, IN · On-site

$16 - $18/hr

At Road Ranger, we aim to provide drivers with the warm hospitality, top tier fuel, quality food ... The First Assistant Manager, in the absence of the General Manager, will be responsible for the ...

Road Ranger LLC

1st Assistant Manager

Greenwood, IN · On-site

$16 - $18/hr

At Road Ranger, we aim to provide drivers with the warm hospitality, top tier fuel, quality food ... The First Assistant Manager, in the absence of the General Manager, will be responsible for the ...

Clancy's Hospitality

Host

Noblesville, IN · On-site

We believe that hospitality, when done well, can be a transformative force in a community. About the Role: As a Host, you will be the first point of contact for guests, playing a crucial role in ...

Clancy's Hospitality

Host

Westfield, IN · On-site

$17 - $24/hr

We believe that hospitality, when done well, can be a transformative force in a community. About the Role: As a Host, you will be the first point of contact for guests, playing a crucial role in ...

Clancy's Hospitality

Host

Noblesville, IN · On-site

We believe that hospitality, when done well, can be a transformative force in a community. About the Role: As a Host, you will be the first point of contact for guests, playing a crucial role in ...

Clancy's Hospitality

Host

Indianapolis, IN · On-site

We believe that hospitality, when done well, can be a transformative force in a community. About the Role: As a Host, you will be the first point of contact for guests, playing a crucial role in ...

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All JobsFirst Hospitality JobsFirst Hospitality Jobs in Indiana

First Hospitality information

See Indiana salary details

$24.3K

$54.9K

$79K

How much do first hospitality jobs pay per year?

As of Jun 16, 2026, the average yearly pay for first hospitality in Indiana is $54,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $65,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the hospitality industry, and why are they important?

To thrive in hospitality, you need strong customer service skills, attention to detail, and relevant experience or education in hospitality management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is commonly required. Exceptional communication, teamwork, and problem-solving abilities help professionals exceed guest expectations and handle challenges gracefully. These skills are crucial for delivering memorable guest experiences, maintaining operational efficiency, and ensuring customer satisfaction in a competitive industry.

What is the difference between First Hospitality vs Hotel Front Desk Agent?

AspectFirst HospitalityHotel Front Desk Agent
Primary RoleOversees hotel operations, manages staff, and ensures guest satisfaction at a managerial levelHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications, leadership skillsHigh school diploma or equivalent, customer service skills, sometimes hospitality certifications
Work EnvironmentOffice setting within hotel, managerial meetings, staff supervisionFront desk area, guest interaction, shift work

First Hospitality focuses on managing hotel operations and staff, often requiring leadership experience, while a Hotel Front Desk Agent primarily handles guest interactions and reservations. Both roles are essential in the hospitality industry but differ in responsibilities and work environment.

What are the opportunities for career advancement within First Hospitality roles?

First Hospitality offers a variety of pathways for career growth, often encouraging internal promotions and professional development. Team members typically start in entry-level positions such as guest services or food and beverage, and can advance to supervisory or management roles through consistent performance and participation in training programs. The company values cross-training, which allows employees to gain experience in different departments and broaden their skill sets. Regular performance reviews and mentorship programs further support employees looking to move up within the hospitality industry.

What is First Hospitality?

First Hospitality is a hotel management, development, and investment company that operates properties across the United States. They partner with major hotel brands to manage a wide range of hotels, focusing on delivering high-quality guest experiences and maximizing property value. The company offers services such as property management, asset management, and hotel development. Employees at First Hospitality work in various roles, including hotel operations, sales, marketing, and corporate support. Their mission emphasizes innovation, collaboration, and growth within the hospitality industry.
What are popular job titles related to First Hospitality jobs in Indiana? For First Hospitality jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching First Hospitality jobs in Indiana look for? The top searched job categories for First Hospitality jobs in Indiana are:
What cities in Indiana are hiring for First Hospitality jobs? Cities in Indiana with the most First Hospitality job openings:
First Hospitality jobs near you
Hotel Front Desk - Full Time 1st or 2nd Shift and Weekends

Hotel Front Desk - Full Time 1st or 2nd Shift and Weekends

JSK Hospitality LLC

South Bend, IN • On-site

$13/hr

Full-time, Other

Posted 29 days ago

Job description

***This position is at Holiday Inn Express on SR 933 in Roseland.***
Join One of Northern Indiana's Leading Hospitality Groups
As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly—and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka!
If you have a heart for service, a passion for hospitality, and a drive to grow, you’ll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you’re not just filling a role—you’re building a career with a company that values your contributions and is committed to your success.
Job Summary:
The Guest Service Representative (GSR) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The GSR plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly.
Key Responsibilities:
  • Guest Check-In and Check-Out:
    • Greet guests upon arrival with a friendly, professional demeanor.
    • Verify guest information and process check-ins and check-outs efficiently.
    • Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system.
    • Provide guests with necessary information about hotel amenities, services, and policies.
  • Guest Service amp; Satisfaction:
    • Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction.
    • Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations.
    • Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner.
    • Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met.
  • Reservations amp; Room Assignments:
    • Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability.
    • Assist with group reservations, special requests, and events.
    • Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system.
  • Communication amp; Coordination:
    • Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly.
    • Relay important information to other hotel departments to ensure smooth operations and guest satisfaction.
    • Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up.
  • Handling Cash and Payments:
    • Process guest payments accurately, including cash, credit card, and other forms of payment.
    • Handle cash and operate the hotel’s point-of-sale (POS) system in accordance with hotel policies.
    • Maintain accurate records of financial transactions, including guest folios and invoices.
  • Security amp; Safety:
    • Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary.
    • Ensure that all keys and access codes are managed according to hotel security procedures.
    • Assist in emergency situations, following hotel safety protocols.
  • Administrative amp; Miscellaneous Duties:
    • Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area.
    • Assist with handling guest mail, packages, and messages.
    • Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests.
Qualifications:
  • Education amp; Experience:
    • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Hospitality, Business, or related field preferred.
    • Previous experience in a customer service or hospitality role is highly desirable.
    • Experience with hotel property management systems (PMS) and reservation software is a plus.
  • Skills amp; Knowledge:
    • Strong communication and interpersonal skills, with a focus on customer service.
    • Ability to multitask and manage time efficiently in a fast-paced environment.
    • Attention to detail and accuracy in data entry and handling financial transactions.
    • Ability to handle guest complaints and resolve issues in a professional and effective manner.
    • Basic computer skills and proficiency with Microsoft Office applications.
    • Knowledge of hotel services and amenities, and the ability to promote them to guests.
  • Personal Characteristics:
    • Friendly, approachable, and professional demeanor.
    • Strong problem-solving skills and ability to think on your feet.
    • Ability to work independently and as part of a team.
    • Positive attitude and a genuine desire to assist guests.
    • Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Demands:
  • Ability to stand, walk, and move around the front desk area for extended periods of time.
  • Ability to lift and carry up to 25 pounds when necessary.
  • Flexibility to work varied shifts, including weekends, holidays, and evening hours.
JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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