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First Bank Banking Jobs in Indiana (NOW HIRING)

First Bank Richmond

Universal Banker Float

Frankfort, IN · On-site

$17 - $21.25/hr

Description NOTICE This is for FIRST BANK MIDWEST, Previously THE FARMERS BANK A Universal Banker Float service a customer both at a teller window as well as at a customer service desk, depending on ...

First Bank Midwest

Universal Banker Float

Frankfort, IN · On-site

$17 - $21.25/hr

NOTICE This is for FIRST BANK MIDWEST, Previously THE FARMERS BANK A Universal Banker Float service a customer both at a teller window as well as at a customer service desk, depending on the needs of ...

First Bank

Client Advisor I

Evansville, IN · On-site

$19.95/hr

At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking a full-time Client Advisor I. The Retail Banker helps the bank to ...

First Bank

Client Advisor I

Evansville, IN

$19.95/hr

At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking a full-time Client Advisor I. The Retail Banker helps the bank to ...

First Bank Midwest

Universal Banker I

Noblesville, IN · On-site

$17 - $21.25/hr

... Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Universal Banker can service a customer both at a teller window as well as at a customer service desk ...

First Bank Richmond

Universal Banker I

Noblesville, IN · On-site

$17 - $21.25/hr

... Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Universal Banker can service a customer both at a teller window as well as at a customer service desk ...

FIRST INTERNET BANK

Relationship Banker I

Fishers, IN · On-site

$20/hr

You perform a number of client-facing functions, including providing excellent customer service to First Internet Bank customers; responding to customer inquiries via phone, email and chat; and ...

FIRST INTERNET BANK

Relationship Banker I

Fishers, IN · On-site

$20/hr

You perform a number of client-facing functions, including providing excellent customer service to First Internet Bank customers; responding to customer inquiries via phone, email and chat; and ...

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First Bank Banking information

What does a First Bank Banking professional do?

A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.

What is the difference between First Bank Banking vs Customer Service Representative?

AspectFirst Bank BankingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail banking, financial services
Common Search & ComparisonRoles involving banking operations and customer interactionFrontline customer support in banking

First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.

What are the key skills and qualifications needed to thrive as a First Bank Banking professional, and why are they important?

To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.

What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?

New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.
What are popular job titles related to First Bank Banking jobs in Indiana? For First Bank Banking jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching First Bank Banking jobs in Indiana look for? The top searched job categories for First Bank Banking jobs in Indiana are:
What cities in Indiana are hiring for First Bank Banking jobs? Cities in Indiana with the most First Bank Banking job openings:
First Bank Banking jobs near you
Universal Banker Float

Universal Banker Float

First Bank Richmond

Frankfort, IN • On-site

$17 - $21.25/hr

Other

Posted 18 days ago

Job description

Description

 NOTICE This is for FIRST BANK MIDWEST, Previously THE FARMERS BANK

A Universal Banker Float service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a UB Float is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays.  (*Travel required)

Requirements

Job Responsibilities 

1. Customer Service and Sales.

2. Educate customers on solutions that meet their needs, including new accounts, services, and digital

3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling)

4. Engage customers by following up through onboarding or campaigns

5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 

6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges

7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 

8. Other Duties as Assigned.


Competencies Required 

1. Competency #1: Customer Relations

The   degree which customer service and professional rapport is demonstrated in the   day-to-day business environment. Such   as being polite and attentive, or focused on the needs of the customer.

2. Competency #2: Attitude

The   degree to which one is positive, constructive, and supportive toward   customers, employees, and the company. The level of enthusiasm and commitment   demonstrated in job performance.

3. Competency #3: Accountability

The   degree which one is answerable and responsible for actions and performance   either individually or on a team

4. Competency #4: Teamwork & Cooperation / Organization   Relations

The   degree to which the employee works with peers and other internal departments   to create a collaborative, cooperative, and productive working   environment. The level of response to   customer requests, both internally and externally. Anticipation and control   of obstacles. The level of demonstrated team, sensitivity, support, and   respect. 

5. Competency #5: Attention to Detail

The   level at which tasks are performed carefully, accurately, and in accordance   with specific instructions. Consistency of work quality and compliance with   standards, requirements, and expectations. The tracking of numerical data and   detailed organizational information, and the careful application of grammar,   spelling, and punctuation rules.

6. Competency   #6: Job Knowledge (Basic)

The   level of knowledge, skills and education required to perform job duties, and   their application to job functions. Commitment to expanding knowledge,   skills, and/or education.

7. Competency   #7: Productivity

The   level of work output or efficiency as compared to a standard or compared to   others. The ability to use time and resources well.

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