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Fire Department Dispatcher Jobs in Indiana (NOW HIRING)

City Of Carmel

Operations Manager

Carmel, IN · On-site

$92K - $110K/yr

Working at the intersection of emergency management, incident planning, interagency coordination, and public safety technology, you'll partner with Fire, Police, City departments, dispatch, and ...

City Of Carmel

Operations Manager

Carmel, IN · On-site

$92K - $110K/yr

Working at the intersection of emergency management, incident planning, interagency coordination, and public safety technology, you'll partner with Fire, Police, City departments, dispatch, and ...

Blue River Services, Inc.

Dispatcher

New Albany, IN

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... Contact emergency personnel, including police, ambulance, or fire departments, when necessary to ...

Blue River Services, Inc.

Dispatcher

New Albany, IN · On-site

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... Contact emergency personnel, including police, ambulance, or fire departments, when necessary to ...

Blue River Services, Inc

Dispatcher

New Albany, IN · On-site

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... Contact emergency personnel, including police, ambulance, or fire departments, when necessary to ...

Earlham College Inc

Part-Time Dispatcher

Richmond, IN · On-site

Position Overview The Public Safety Dispatcher, reporting to the Assistant Director of Public ... local law enforcement, fire department and emergency medical personnel as needed * Maintain ...

Valparaiso

Part-time 911 dispatcher

Valparaiso, IN · On-site

The Valparaiso University Police Department (VUPD) 911/Dispatcher receives incoming emergency and non-emergency calls, operates radio and computer systems, monitors campus safety alarms (Fire/Break ...

Bsu

Telecommunications Officer

Muncie, IN · On-site

$19.20 - $20.75/hr

... aided dispatch/records system. Maintain telephone and radio communications with other public ... Muncie Fire Department, Delaware County EMS/paramedics; IU Health Ball Memorial Hospital police ...

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Fire Department Dispatcher information

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How much do fire department dispatcher jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for fire department dispatcher in Indiana is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.64 per hour, depending on experience, location, and employer.

What is a fire department dispatcher?

Fire Department Dispatchers are emergency communication professionals who receive and process calls for fire, rescue, and emergency medical services. They are responsible for quickly gathering critical information, dispatching appropriate fire units, and providing instructions to callers until help arrives. Dispatchers use specialized equipment and software to coordinate responses and assist firefighters in the field. Their role is vital in ensuring a rapid and organized emergency response, potentially saving lives and property.

What are the key skills and qualifications needed to thrive as a fire department dispatcher, and why are they important?

To thrive as a Fire Department Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with many agencies requiring completion of emergency communications training. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and certifications such as Emergency Medical Dispatcher (EMD) are typically expected. Exceptional communication skills, calmness under pressure, and attention to detail help in relaying accurate information and supporting emergency responders. These skills ensure efficient emergency response coordination and the safety of both first responders and the public.

What are some common challenges faced by fire department dispatchers, and how can new hires prepare for them?

Fire Department Dispatchers often encounter high-pressure situations where quick thinking and clear communication are essential. Common challenges include managing multiple emergencies simultaneously, accurately prioritizing calls, and remaining calm when callers are distressed or panicked. New hires can prepare by developing strong multitasking skills, practicing stress management techniques, and familiarizing themselves with dispatch protocols and communication systems. Ongoing training and support from experienced team members also play a key role in helping new dispatchers adapt to the demands of the role.

What is the difference between Fire Department Dispatcher vs Emergency Medical Dispatcher?

AspectFire Department DispatcherEmergency Medical Dispatcher
CertificationsEmergency Dispatch Certification, CPREmergency Medical Dispatch Certification, CPR
Work EnvironmentFire stations, emergency call centersEmergency call centers, hospitals
Employer & IndustryFire departments, public safety agenciesEMS agencies, hospitals, public safety
Primary ResponsibilitiesCoordinate fire response, dispatch fire unitsProvide pre-arrival medical instructions, dispatch EMS

Fire Department Dispatchers focus on coordinating fire emergency responses, while Emergency Medical Dispatchers specialize in medical emergencies and providing pre-arrival instructions. Both roles require similar certifications and work in emergency call centers, but their primary focus and training differ based on the type of emergency they handle.

How much do fire department dispatchers make?

Fire department dispatchers typically earn an average annual salary of around $40,000 to $55,000, depending on experience, location, and department size. They often work in high-stress environments and require skills in communication and emergency response protocols.

Is being a fire department dispatcher hard?

Fire department dispatchers often work in high-pressure environments requiring quick decision-making, strong communication skills, and the ability to handle stressful situations. The job involves managing emergency calls, coordinating responses, and maintaining focus during critical moments, which can be demanding but is essential for effective emergency response.

Is it hard to get hired as a fire department dispatcher?

Getting hired as a fire department dispatcher can be competitive, as it often requires passing written exams, background checks, and sometimes psychological evaluations. Candidates typically need strong communication skills, the ability to handle stressful situations, and relevant certifications or training. Experience with emergency communication systems can also improve chances of employment.

What are popular job titles related to Fire Department Dispatcher jobs in Indiana?

For Fire Department Dispatcher jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Fire Department Dispatcher jobs in Indiana look for?

The top searched job categories for Fire Department Dispatcher jobs in Indiana are:

Fire Department Dispatcher jobs near you
Infographic showing various Fire Department Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,603 per year, or $21 per hour.

Operations Manager

City Of Carmel

Carmel, IN • On-site

$92K - $110K/yr

Full-time

Posted 10 days ago

Job description

When the unexpected happens, preparation makes all the difference.

The City of Carmel is seeking an experienced public safety professional to serve as a Planning Division Manager with the City of Carmel Fire Department. This leadership role helps shape how Carmel prepares for emergencies, coordinates major incidents and special events, and keeps critical public safety systems ready to perform when they are needed most.

Working at the intersection of emergency management, incident planning, interagency coordination, and public safety technology, you’ll partner with Fire, Police, City departments, dispatch, and outside agencies to strengthen Carmel’s readiness and response capabilities. From leading Emergency Operations Center operations to developing response plans and supporting communications systems, your work will help make sure Carmel is ready before the call comes in.

What You'll Do


  • Lead Emergency Management & EOC Operations by serving in assigned EOC roles, including EOC Manager or Planning Section Chief, and supporting incident command operations.
  • Plan for the unexpected by developing and maintaining emergency operations plans, continuity of operations plans, and incident-specific response procedures.
  • Coordinate across the organization with City departments, public safety partners, emergency management agencies, and outside organizations to strengthen preparedness and response.
  • Prepare for major events by coordinating emergency management support, operational planning, and response strategies for planned special events.
  • Build readiness through training programs, multi-agency exercises, planning meetings, and after-action reviews.
  • Connect people and technology by supporting Fire Department communications systems, including radios, mobile data systems, phones, software platforms, and emerging technologies.
  • Partner with Technology and Dispatch to troubleshoot operational issues, coordinate system maintenance, manage equipment lifecycle needs, and ensure public safety communications meet operational demands.
  • Support records management, reporting, and accreditation by maintaining accurate data, preparing reports, and contributing to compliance and performance initiatives.
  • Help shape the future by supporting emerging public safety technology programs, including unmanned aerial systems (UAS), as assigned.
  • Support budgets and resources for communications and technology equipment while ensuring critical systems remain ready and reliable.

What You'll Bring

Required:

  • High school diploma or GED, with vocational or technical training in fire science, emergency management, public safety communications, or a related field.
  • At least 5 years of experience in emergency management, fire service operations, public safety communications, or a related field.
  • FEMA/NIMS certifications ICS-100, ICS-200, ICS-700, and ICS-800. ICS-300/400 preferred.
  • Experience working in an Emergency Operations Center or incident command environment.
  • Valid Indiana driver's license.
  • Strong communication, organization, planning, and problem-solving skills.
  • Ability to coordinate effectively across multiple agencies and disciplines, including during high-pressure situations.
  • Ability to analyze information, make sound decisions, and communicate clearly when time is critical.

Preferred:

  • Associate's or bachelor's degree in Fire Science, Emergency Management, Public Administration, or a related field.
  • Experience with public safety communications, CAD/RMS systems, or related technology.
  • Current or previous fire service certifications such as Firefighter I/II, EMT, Hazardous Materials, Technical Rescue, Fire Officer, Fire Instructor, Incident Safety Officer, or FOST.
  • CPSE/CFAI credentials or comparable public safety leadership certifications.

Why Carmel

At the City of Carmel, preparedness isn't theoretical. It's about being ready.

You'll work alongside talented public safety professionals, City departments, technology teams, dispatch partners, and outside agencies to build systems that work when the pressure is on. You'll have the opportunity to influence how Carmel prepares for emergencies, responds to incidents, manages major events, and uses technology to support public safety.

This is a position for someone who wants to lead planning, solve complex problems, build strong partnerships, and make Carmel even more prepared for whatever comes next.


The Details

  • Leadership position within the Carmel Fire Department Planning Division
  • Appointed by the Fire Chief
  • Work performed in both office and emergency response environments
  • Extended hours may be required during emergency activations or planned events
  • Work may involve inclement weather, emergency environments, and other conditions associated with public safety operations
  • Occasional physical activity, including lifting or moving equipment up to 50 pounds


Foundational Elements


Vision

Be the best run, most desirable city in the nation.


Mission

Curate an environment where big dreams flourish, powered by a world-class environment that elevates quality of life.


Values

  • Innovate Fearlessly – Embrace change and reach higher.
  • Lead with Heart – Serve with purpose, authenticity and care.
  • Empower Together – Build bridges that unite, inspire and life each other.


The City of Carmel, Indiana, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities.