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Fintech Support Engineer Jobs (NOW HIRING)

Contribute to the development of distributor programming and support material for efficient onboarding of Fintech retailers. * Customer List Analysis Tasks * Monitoring of all DEFT/AFS requests ...

Help shape a scalable support function within a growing fintech environment. Required Qualifications * 3+ years of experience in a client-facing Support Engineering, Technical Support Engineering ...

Contribute to the development of distributor programming and support material for efficient onboarding of Fintech retailers. * Customer List Analysis Tasks. * Monitoring of all DEFT/AFS requests ...

$101K/yr

Are you passionate about APIs, trading and fintech? Join Massive, the leading platform for ... We are seeking a Developer Advocate to play a vital role in supporting and enabling our developer ...

About OnePay OnePay is the consumer fintech trusted by millions of Americans to make money better ... Comfortable operating in motion The Role As a Production Support Engineer at OnePay, your mandate ...

Support Engineer

San Francisco, CA · On-site

$85K - $115K/yr

About Finix Finix is building the global operating system for fintech, starting with payments. From ... As a member of the Support Engineering Team, you are the front line and the face of Finix. You will ...

Support Engineer

San Francisco, CA · Hybrid

$85K - $130K/yr

About Finix Finix is building the global operating system for fintech, starting with payments. From ... As a member of the Support Engineering Team, you are the front line and the face of Finix. You will ...

Support Engineer

San Francisco, CA · On-site

$85K - $130K/yr

About Finix Finix is building the global operating system for fintech, starting with payments. From ... As a member of the Support Engineering Team, you are the front line and the face of Finix. You will ...

Client Support Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... FinTech, or enterprise SaaS * Proficient in AI-assisted development and debugging, APIs, and ...

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... FinTech, or enterprise SaaS * Proficient in AI-assisted development and debugging, APIs, and ...

The Application Support Engineer independently troubleshoots and resolves customer-reported issues ... Experience in FinTech or banking applications * Experience with Jira, ServiceNow, or similar ...

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... FinTech, or enterprise SaaS * Proficient in AI-assisted development and debugging, APIs, and ...

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... FinTech, or enterprise SaaS * Proficient in AI-assisted development and debugging, APIs, and ...

About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Background in fintech, SaaS, or other fast-moving industries * Basic understanding of blockchains ...

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Strong background in fintech, high-frequency trading, SaaS, or other fast-moving, highly regulated ...

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Strong background in fintech, high-frequency trading, SaaS, or other fast-moving, highly regulated ...

Platform Support Engineer

New York, NY · On-site

$100K - $150K/yr

... fintech. Our platforms turn fragmented information into intelligence, manual workflows into ... The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to ...

WI · On-site

The engineer is an SME for FIX connectivity, trade flows, and core application platforms. They ... Minimum 10 years of application support experience in FinTech. * Minimum 5 years supporting ...

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Fintech Support Engineer information

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$68

How much do fintech support engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for fintech support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is a fintech support engineer?

A Fintech Support Engineer is a technical professional who provides support and troubleshooting for financial technology systems and applications. They assist users—such as banks, financial institutions, or fintech startups—by resolving technical issues, maintaining software, and ensuring the smooth operation of financial platforms. Their responsibilities often include responding to customer inquiries, diagnosing system problems, collaborating with development teams, and implementing solutions to enhance system performance. Fintech Support Engineers play a crucial role in maintaining the reliability and security of financial services technology. They often need a blend of technical expertise, industry knowledge, and strong communication skills.

How does a fintech support engineer typically collaborate with product and development teams to resolve complex issues?

As a Fintech Support Engineer, you’ll frequently work alongside product managers, software developers, and QA teams to diagnose and resolve technical issues. This collaboration often involves translating user-reported problems into actionable technical details, participating in troubleshooting sessions, and providing feedback on recurring issues to inform product improvements. You’ll also contribute to knowledge bases and may be involved in post-incident reviews to prevent future problems. This cross-functional teamwork is essential for ensuring a seamless customer experience and continuous product enhancement.

What are the key skills and qualifications needed to thrive as a fintech support engineer, and why are they important?

To thrive as a Fintech Support Engineer, you need a solid background in computer science or finance, strong problem-solving abilities, and familiarity with financial systems. Experience with technical tools like SQL, APIs, ticketing systems, and knowledge of compliance standards or certifications such as ITIL or CompTIA are commonly required. Excellent communication, analytical thinking, and customer-oriented mindset are standout soft skills in this role. These skills ensure efficient troubleshooting, regulatory compliance, and high-quality support for complex financial technology platforms.

What is the difference between Fintech Support Engineer vs Software Support Specialist?

AspectFintech Support EngineerSoftware Support Specialist
Required CredentialsTypically a degree in Computer Science or related field, certifications in networking or securityOften a degree in IT, computer science, or related; certifications vary
Work EnvironmentFinancial technology companies, banks, fintech startupsSoftware companies, tech support centers, client sites
Employer & Industry UsageFinancial services, fintech industry, bankingSoftware vendors, IT service providers
Common Search & Comparison IntentUnderstanding roles in fintech support teams, technical troubleshooting in financeGeneral software troubleshooting, customer support roles

The Fintech Support Engineer focuses on technical support within financial technology environments, often requiring knowledge of finance-specific systems and security. In contrast, a Software Support Specialist provides broader software troubleshooting across various industries. Both roles require technical skills and customer service, but the Fintech Support Engineer specializes in finance-related software and security protocols.

What are popular job titles related to Fintech Support Engineer jobs?

For Fintech Support Engineer jobs, the most frequently searched job titles are:

Distributor Data Analyst

Tampa, FL • Hybrid

Full-time

Re-posted 6 days ago


Fintech rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Join Fintech in Tampa, FL as a Distributor Data Analyst!

The Distributor Data Analyst partners with the Distributor Strategy Team to increase the percentage of Fintech retail customers with targeted distributors. The Distributor Data Analyst also partners with internal Fintech support teams to improve the standard operating procedures for submitting distributor customer lists. 

Essentials Functions: 

  • Support new distributor onboarding to maximize retailer relationships and secure customer lists.
  • Track and measure performance to determine successful distributor ROI.
  • Educate distributors on Fintech ROI and basic benefits of Fintech.
  • Assist in communicating and executing all support tools we will provide.
  • Establish relationships with key decision-makers within each distributor.
  • Understand specific operational opportunities within distributors.
  • Support Distributor Account Managers with the development, execution, and recap of distributor incentive programs.
  • Work cross-functionally within the FT Support Teams team to leverage insights and target appropriate retailer accounts.
  • Identify and report on key distributor initiatives including progress, results and recommended next steps.
  • Contribute to the development of distributor programming and support material for efficient onboarding of Fintech retailers.
  • Customer List Analysis Tasks
  • Monitoring of all DEFT/AFS requests
  • Follow-up with distributors who we have sent requests out and provide results and gaps.
  • Communicate all distributor results regularly with DAMs.
  • Follow up with customers to help complete their customer enrollment.
  • Analyze non-FT tab for multi-locations and provide to SMB team.
  • Ability to transform raw data into meaningful insights through interactive visualizations and reports using the Power BI.

 Qualifications:

  • Alcohol Distributor experience strongly preferred.
  • Understanding of the alcohol 3-Tier system required.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficient in MS Office
  • Proficient in Power BI

*This role is an in-office hybrid position in Tampa.

About Fintech:

For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy andsell goods and services in the retail, hospitality, and alcohol industries. This integratedplatform centralizes invoice data and payments, POS and delivery data, product and costcompliance, price book management, and industry market data using AI, seamlessintegration capabilities, and proprietary automation technology.fintech.com

Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Fintech is a Drug-Free Workplace. We E-Verify.


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