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Financial Aid Assistant Jobs in Decatur, IN (NOW HIRING)

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Financial Aid Assistant information

See Decatur, IN salary details

$10

$22

$38

How much do financial aid assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for financial aid assistant in Decatur, IN is $22.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.29 per hour, depending on experience, location, and employer.

What does a financial aid assistant do?

A Financial Aid Assistant supports the financial aid office by helping students understand and complete financial aid applications, processing paperwork, and answering questions about various aid programs. They often serve as the first point of contact for students seeking information about scholarships, grants, loans, and work-study opportunities. Additionally, they may assist with maintaining records, verifying eligibility, and ensuring compliance with federal and institutional guidelines. Their role is vital in helping students navigate the often complex financial aid process.

What are the key skills and qualifications needed to thrive as a financial aid assistant, and why are they important?

To thrive as a Financial Aid Assistant, you need a solid understanding of financial aid regulations, data entry, and customer service, often supported by an associate’s degree or relevant experience in higher education. Familiarity with financial aid management systems like Banner or PowerFAIDS and proficiency in Microsoft Office are typically required. Strong attention to detail, organizational skills, and the ability to communicate clearly with students and families set top performers apart. These skills ensure accurate processing of financial aid applications, compliance with regulations, and effective support for students navigating financial assistance.

What are some common challenges faced by financial aid assistants when helping students with the application process?

Financial Aid Assistants often encounter challenges such as clarifying complex financial aid regulations, assisting students who are unfamiliar with required documentation, and managing tight application deadlines. They must be prepared to explain eligibility requirements and troubleshoot issues with incomplete or incorrect forms. Building strong communication skills and staying updated on institutional and federal policies are essential for effectively guiding students through the process and ensuring timely assistance.

What is the difference between Financial Aid Assistant vs Financial Aid Coordinator?

AspectFinancial Aid AssistantFinancial Aid Coordinator
CredentialsHigh school diploma or equivalent; some roles may require post-secondary educationTypically requires a bachelor's degree in education, finance, or related field
Work EnvironmentOffice settings within educational institutions or financial aid officesMore administrative and supervisory roles within educational institutions
Employer & Industry UsageUsed in colleges, universities, and vocational schools to assist students with financial aid processes

The main difference is that Financial Aid Assistants support the financial aid process by handling routine tasks, while Financial Aid Coordinators oversee the entire financial aid program, including planning and compliance. Both roles are essential in educational settings but differ in responsibilities and required experience.

What cities near Decatur, IN are hiring for Financial Aid Assistant jobs?

Cities near Decatur, IN with the most Financial Aid Assistant job openings:

Financial Aid Assistant jobs near you
Infographic showing various Financial Aid Assistant job openings in Decatur, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $46,868 per year, or $22.5 per hour.

Central Financial Aid Processor

Ross Education, LLC

Fort Wayne, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Central Financial Aid Processor

Fort Wayne, IN

Financial Aid Processor

Central Financial Aid Office Processor - Full Time - Weekdays

Ross Education Holdings, Inc.

Campus based position

Schedule: Monday-Friday 3 days @ 8:30-5:00 pm and 2 afternoons @ 11:30-8 pm

Ross is a growing nonprofit school dedicated to helping all students reach their highest aspirations.

Our 40+ campuses in several states provide certification and degree programs in Nursing, Medical Assistant, Dental Assistant, and more. Our positive culture and environment lead the way for Ross students and staff to provide care to others.

Are you ready to change lives? Come find your "WHY" at Ross!

Ross is more than a place to work - we're a community built on shared values. As part of our team, you'll be asked to embody and uphold the Core Values that guide everything we do:

  • Be Humble, Be Kind, Be a Good Steward, Embrace Accountability, Lead Responsibly and Deliver an Exceptional Student Experience

If these principles resonate with you and you're looking to contribute to a purpose-driven team, we'd love to meet you.

In addition, humans will read your resume.

We are looking for a Full Time Central Financial Aid Office (CFAO) Processor who will work under the direction of the Assistant Director of Financial Aid. The CFAO Processor is responsible for efficiently and professionally guiding prospective students through the financial aid process. This process will include creating and maintaining detailed and accurate records, working closely with Admissions to ensure quality customer service in the process of admitting students, and providing a positive student experience.

Student Financial Aid Processing
  • Explain financial aid sources in detail to ensure each student's full understanding of his/her overall rights and responsibilities (Title IV grants and loans, Ross Education Payment Plan, etc.)
  • Assist students with the accurate completion of all financial aid application forms. Assist students in creating a financial aid package which takes into account the tuition amount owed
  • Demonstrate a positive customer service approach
  • Develop good working relationships with Admissions and other Financial Aid teammates, such as Quality Control or Specialists
  • Participate and contribute with your teammates on the CFAO shift with you to accomplish the goals for the day while providing Go The Extra Inch service to our students
Record Keeping and Data Maintenance
  • Maintain a complete and accurate financial aid file of all students receiving financial aid. Conduct file reviews and electronically maintain the FA file
  • Review and print National Student Loan Data System (NSLDS) financial aid history information
  • Process all financial aid forms and/or applications including items such as: student loan applications, FAFSA applications (via Anthology/CampusVue software) and others
  • Complete all appointment process items including NSLDS, FAFSA, student loan borrowing requirements, FERPA and valid ID
Compliance
  • Follow Ross Guidelines and employee handbook
  • Adhere to all Ross Policies and Procedures
  • Participate in audits as needed
  • Attend periodic Financial Aid meetings and/or training sessions as requested
Administrative Duties
  • Perform general financial aid duties such as scheduling appointments, interviews, updating files and answering calls
  • Audit the daily calendar
  • Review daily reports for outstanding items and closing out those items
  • Review other reports as requested

Perform related work as required

Benefits

  • Health, Dental & Vision Insurance
  • Paid Time Off
  • 401(k)
  • Life Insurance
  • Tuition Reimbursement
  • Monthly Pay - Direct Deposit
FAP Qualifications

Requirements

  • High school or GED completion and 1+ years' work experience in basic accounting, banking, office administration or related work - degree preferred
  • Ability to work at least 2 evenings per week
  • Ability to communicate clearly, effectively and professionally across different platforms such as chat, email, phone, and video
  • Strong math and financial recordkeeping skills
  • Background check required for employment, including credit check
  • Employees must be in good standing in their own federal student loan repayment plans
  • Good organizational skills
  • Computer skills including MS Office, Internet and e-mail
  • Ability to communicate well, both verbally and in written form
  • Comfortable discussing financial matters with students
  • Ability to achieve goals – we work to make our students successful and we measure that in our individual and team accomplishments
  • Desire to see others succeed
  • Demonstrates professionalism in manner, dress and conduct as a representative of Ross

All Campus staff must have

  • Sufficient ability to stand for extended periods of time, move around the building and classroom to satisfy student needs and/or facilitate student participation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position
  • Sufficient visual and auditory ability to operate computer equipment, use telephone, read materials, use white board and use classroom/office equipment. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position
  • Ability to use current technology to maintain student records
  • Ability to communicate effectively in classroom and individual settings
  • Knowledge of materials (subjects) that will be taught to students and ability to use and communicate Ross curriculum
  • Ability to adapt quickly in fast-paced work environment
  • Ability to achieve or maintain credential and/or licensure within expected time frames
  • Demonstrates professionalism in manner, dress and conduct as a representative of Ross and a student mentor
  • Ability to remain objective and treat all students equally
  • Attention to detail and commitment to quality
  • Adhere to Ross Code of Conduct and Professional Ethics
  • Clinical Coordinators need to have ability to travel to visit clinical sites or other meetings
  • Prior teaching or formal tutoring experience using a developed curriculum, preferred
  • Perform related work as required

Ross Education is an Equal Opportunity Employer

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