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ATTORNEY GENERAL (DEPT OF LAW)
ADMINISTRATIVE ASSISTANT 3
Job Location:
Child and Family Protection Division/Child Support Services Section 15 South 15th Ave, Phoenix, AZ 85007
Posting Details:
Salary: $31,909 - $41,500 Grade: 17 Closing Date: Open until filled
Job Summary:
The Arizona Attorney General's Office Child and Family Protection Division/Child Support Services Section is seeking an Administrative Assistant III. This position will provide support to one or more Assistant Attorneys General, Office Administrators, Section Administrator, and Section Chief Counsel. The position is responsible for creating, updating, and maintaining section reports.
The position performs a variety of complex administrative tasks including research, calendaring and special projects; answering and routing incoming phone calls; organizing and scanning case-related documents into the imaged case file; logging incoming correspondence, including electronic minute entries and legal documents from the process server, into the case management system; documenting and researching returned mail; mailing case related documents to parties; logging cases in and out of the office and creating working files; filing documents in the appropriate working files; gathering and organizing working files for upcoming hearings; cross-referencing cases against calendars provided by the court and case management database; assisting with trial preparation; obtaining documents from court personnel and records department; following through with post-hearing documentation; entering calendar events, deadlines, and case activities into case management database to track progression of activities. Duties involve reviewing, creating and processing materials and information confidential by Federal and State laws.
This position may offer the ability to work remotely two days a week, based upon the department's business needs and continual meeting of expected performance measures.
Job Duties:
• Answers and routes telephone calls on a multi-line phone system and takes messages as appropriate. Greets and assists the client.
• Organizes and scans case-related documents into the imaged case file.
• Creates, updates, and maintains office and section reports.
• Assists office/section management with daily tasks and special projects.
• Logs cases in and out of the office and creates working files. Files documents in the appropriate working files. Gathers and organizes working files for upcoming hearings.
• Other duties as assigned related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge:
*Knowledge of computers, Microsoft Office software and a variety of databases and websites.
*Experience operating multi-line phone systems.
Skill:
* Excellent interpersonal skills and friendly demeanor
* Strong customer service skills
* Prioritize effectively
* Demonstrate clear communication orally and in writing
Ability:
* Ability to work with interruptions and adapt to changing priorities
* Ability to work as part of a team
* Ability to perform detailed work with a high degree of accuracy and exercise good judgment in safeguarding sensitive and confidential information
* Ability to learn basic legal terminology
* Ability to learn a variety of computer programs
* Ability to accurately input documentation into case management system
* Ability to work independently
* Ability to analyze and resolve average difficulty problems
* Ability to plan, analyze and coordinate a variety of activities and establish appropriate priorities
* Ability to interact positively with clients, public and co-workers.
Selective Preference(s):
Pre-Employment Requirements:
• All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Attorney General's Office offers a comprehensive benefits package to include:
• Sick leave
• Student loan assistance
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
If you have any questions, please feel free to contact Human Resources at (602) 542-8056 or email us at humanresources@azag.gov.
During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at (602) 542-8056 or via e-mail at HumanResources@azag.gov. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: (602) 542-8056, Fax: (602) 542-8000.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.