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Field Support Jobs in Washington (NOW HIRING)

Peraton

Field Support Services, Associate

Landover, MD · On-site

$80K - $128K/yr

Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and ...

Peraton

Field Support Services, Associate

Landover, MD · On-site

$80K - $128K/yr

Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

Quevera is seeking a highly skilled IT Field Support Specialist with an active TS/SCI clearance with Polygraph to support mission-critical programs in Annapolis Junction and Columbia, Maryland . In ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

Quevera is seeking a highly skilled IT Field Support Specialist with an active TS/SCI clearance with Polygraph to support mission-critical programs in Annapolis Junction and Columbia, Maryland . In ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

Quevera is seeking a highly skilled IT Field Support Specialist with an active TS/SCI clearance with Polygraph to support mission-critical programs in Annapolis Junction and Columbia, Maryland . In ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

Quevera is seeking a highly skilled IT Field Support Specialist with an active TS/SCI clearance with Polygraph to support mission-critical programs in Annapolis Junction and Columbia, Maryland . In ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

Quevera is seeking a highly skilled IT Field Support Specialist with an active TS/SCI clearance with Polygraph to support mission-critical programs in Annapolis Junction and Columbia, Maryland . In ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

Quevera is seeking a highly skilled IT Field Support Specialist with an active TS/SCI clearance with Polygraph to support mission-critical programs in Annapolis Junction and Columbia, Maryland . In ...

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All JobsField Support JobsField Support Jobs in Washington

Field Support information

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.
What are popular job titles related to Field Support jobs in Washington? For Field Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Field Support jobs in Washington look for? The top searched job categories for Field Support jobs in Washington are:
What cities in Washington are hiring for Field Support jobs? Cities in Washington with the most Field Support job openings:
Field Support jobs near you
Infographic showing various Field Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Field Support Services, Associate - 3626688

CTC

Landover, MD • On-site

$100K/yr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Computer Technologies Consultants (CTC, Inc.) is seeking a Field Support Services, Associate to join our dynamic team on a US Navy Enterprise Networks program in Landover, MD.


With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.


Why Should You Be Interested?

  • Competitive pay and comprehensive benefits
  • Certified Small Business with room for growth
  • Long term and stable contract


Position Title: Field Support Services, Associate

Position Location: This position is onsite in Landover, MD.


Daily Responsibilities:                                 

  • Provides expert and second-tier technical support and analysis to field engineers and technicians.
  • Provides technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems.
  • Tests, trains, and fields support to customers regarding technical aspects of designated systems and services.
  • Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements.
  • Maintains network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair.
  • Provides training to customers. Travel is frequent and work is generally performed at the customer site.
  • Partners with developers and engineers to reduce reoccurring incidents.
  • Answers questions about installation, operation, configuration, customization and usage of designated systems and services.


Qualifications: 

  • 0 years with BS/BA; 4 years no degree
  • An Active/Current Top Secret/SCI security clearance.
  • Bachelor's degree and no years of experience years of relevant experience; Master’s degree and no years of experience; High School Diploma/GED and four (4+) years of relevant experience
  • Possess knowledge of designated systems.
  • Willingness to work outside of normal work hours
  • Ability and willingness to travel up to 50% (CONUS and OCONUS)


Required Clearance:

  • TOP SECRET / SCI


Pay Information

Pay Rate: $100k+

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.


Benefits/Perks

  • 401(k) matching
  • Accident and Hospital Indemnity Insurance
  • Dental Insurance
  • Disability Insurance
  • Employee Referral Bonus Program
  • Employee Assistance Plan
  • Flexible spending account
  • Health insurance
  • Life insurance (Term and Universal Life w/Long Term Care benefits)
  • Paid time off (Vacation, Sick leave, and 11 Federal Holidays)
  • Professional development assistance/Tuition reimbursement Program
  • Profit Sharing Retirement Program
  • Vision insurance


Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.