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Field Support Jobs in Washington (NOW HIRING)

Synergy ECP

PC Field Support Specialist

Columbia, MD · On-site

Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. * Troubleshooting and ...

NewGen

VTC Field Support Specialist

Columbia, MD · On-site

Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. * Troubleshooting and ...

kgs

Desktop/Field Support Technician

Washington, DC · On-site

$23 - $29.25/hr

The Desktop / Field Support Technician provides frontline desktop and field support services to CLIENT staff across the enterprise, delivering timely, professional, and effective technical assistance ...

kgs

Desktop/Field Support Technician

Washington, DC · On-site

$23 - $29.25/hr

The Desktop / Field Support Technician provides frontline desktop and field support services to CLIENT staff across the enterprise, delivering timely, professional, and effective technical assistance ...

Koniag, Inc.

Desktop/Field Support Technician

Washington, DC · On-site

$28.84 - $39.42/hr

The Desktop / Field Support Technician provides frontline desktop and field support services to CLIENT staff across the enterprise, delivering timely, professional, and effective technical assistance ...

Peraton

Field Support Services, Associate

Landover, MD · On-site

$80K - $128K/yr

Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and ...

Peraton

Field Support Services, Associate

Landover, MD · On-site

$80K - $128K/yr

Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and ...

Peraton

Field Support Services, Associate

Landover, MD · On-site

$80K - $128K/yr

Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

Quevera is seeking a highly skilled IT Field Support Specialist with an active TS/SCI clearance with Polygraph to support mission-critical programs in Annapolis Junction and Columbia, Maryland . In ...

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Showing results 41-60

All JobsField Support JobsField Support Jobs in Washington

Field Support information

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What does field support do?

Field support involves providing technical assistance, maintenance, and troubleshooting services at client locations. Support technicians often install, repair, and upgrade equipment or systems, using tools and diagnostic software, and may require certifications or technical knowledge relevant to the industry. They typically work on-site and may follow scheduled or emergency service requests.

What are popular job titles related to Field Support jobs in Washington?

For Field Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Field Support jobs in Washington look for?

The top searched job categories for Field Support jobs in Washington are:

What cities in Washington are hiring for Field Support jobs?

Cities in Washington with the most Field Support job openings:

Field Support jobs near you
Infographic showing various Field Support job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Video Field Support Specialist

Independent Software, Inc.

Columbia, MD • On-site

Full-time

Re-posted 14 days ago

Job description

What You Will Do:
As a Video Field Support Specialist at Independent Software, you will provide hands-on support for Video Teleconferencing (VTC) systems and end-user devices in secure customer environments. You will install, operate, maintain, repair, and modify hardware while providing technical support for integrated systems and software. Your role is essential to ensuring reliable system performance, resolving technical issues, and delivering exceptional customer satisfaction.
Key Responsibilities:
  • Install, operate, maintain, repair, and modify end-user devices, including personal computers, thin clients, network interface cards (NICs), telephones, monitors, printers, pagers, and radios.
  • Perform maintenance and technical support on end-user devices, integrated systems, and subsystems.
  • Install and configure software at customer and field locations.
  • Troubleshoot and resolve hardware and software issues related to end-user equipment.
  • Deliver responsive technical support while ensuring a high level of customer satisfaction.

Required Skills and Qualifications:
  • Demonstrated expertise installing, repairing, and troubleshooting VTC devices and systems.
  • Ability to read and interpret technical manuals and schematics.
  • Strong organizational skills with the ability to manage time and priorities effectively.
  • Ability to work independently with minimal supervision.
  • Experience providing remote technical support to end users.
  • Working knowledge of Active Directory security and policies.
  • Excellent analytical and problem-solving skills.
  • Strong verbal and written communication skills with the ability to work effectively with customers and team members.

Education and Experience:
  • High School Diploma or GED and a minimum of four (4) years of relevant professional experience; OR
  • Associate's degree from an accredited college or university and a minimum of two (2) years of relevant professional experience.

Certifications:
  • DoD 8570 IAT Level I Certification

Clearance Requirement:
  • Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Why Choose Independent Software:
At Independent Software, our people are the mission. We've built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
  • Support critical national security missions that matter
  • Be part of a close-knit, employee-first culture where your voice is heard
  • Expand your skills through ongoing training, mentorship, and career development
  • Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply