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Field Support Jobs in Kansas (NOW HIRING)

Serve as support resource between corporate and field staff. * Champions a customer-focused, results-oriented, safe culture inside and outside the Fleet/Maintenance organization. * Acts as an ...

Field Operations Market: Power Employment Type: Full Time Position Overview Are you interested in a ... support including elevation, control points, and compilation of as-built data • Assure that ...

Field Operations Market: Power Employment Type: Full Time Position Overview Are you interested in a ... support including elevation, control points, and compilation of as-built data • Assure that ...

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Field Support information

See Kansas salary details

$9

$25

$46

How much do field support jobs pay per hour?

As of May 29, 2026, the average hourly pay for field support in Kansas is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $32.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Field Support professional, and why are they important?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.

What are some common challenges faced by Field Support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What are Field Support roles?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are popular job titles related to Field Support jobs in Kansas? For Field Support jobs in Kansas, the most frequently searched job titles are:

Fleet Field Support Manager

WM

Topeka, KS

$106.37K - $158.97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

Manages the full fleet of primary and secondary equipment, in alignment with corporate objectives, as required for designated projects.

Travel: This role will involve up to 80% travel to sites in the New England Area

II. Essential Duties and Responsibilities

  • Coaches and develops field-based Fleet Managers to ensure knowledge transfer on key business process.

  • Performs site assessments/audits (at the direction of the Group Fleet Director) to assist site in identifying maintenance performance improvement opportunities.

  • Communicates facility support observations, findings, and corrective action issues to the Group Fleet Director, Corporate Management, and support field staff, as needed.

  • Travel, as required, to support Fleet Maintenance Initiatives (estimated 40 weeks annually).

  • Provide field communications between all levels of management for the Field Support staff.

  • Support COMPASS activity. Serve as support resource between corporate and field staff.

  • Champions a customer-focused, results-oriented, safe culture inside and outside the Fleet/Maintenance organization.

  • Acts as an internal consultant and advisor to leadership in assigned geographic area.

  • Maintains a demonstrated competency in the areas of fleet management, asset utilization, process implementation, process, improvement, root cause analysis, customer service, training, personnel development, and capital/expense management.

III. Qualifications

A. Required Qualifications

  • High School Diploma or GED (accredited).

  • Valid driver's license required

B. Preferred Qualifications

  • 5 years of relevant work experience in the refuse industry, automotive industry, trucking industry or military maintenance background (in addition to education requirement).

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Repetitive Motions

  • Eye/Hand/Foot Coordination

  • Sitting

  • Talking

  • Hearing

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this on-site position is $106,370- $158,974. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran


About WM

Sourced by ZipRecruiter

Industry

Environmental consulting services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US