Field Support Officer Jobs (NOW HIRING)

Who We Are Looking For:

The ideal candidate exudes and demonstrates passion for security and safety. Key skills encompass strong security minded professional,customer service, strongverbalcommunication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in ateamenvironment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality ismandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these.   

Location:   

Menlo Park, CA 

What You Will Work On:  

• Support protective service agents in the field and on campus as an active shooter response element. Agents can also support driving principles and as an advance agent.
• Provide a security presence for Executives, while providing executives and staff with exceptional customer service.
• Report safety concerns and potential hazards to the Global Security Operations Center (GSOC)/Security Control Room (SCR) and Global Security Protective Services Managers. 
• During emergencies, adhere to established GSPS protocol prioritizing the safety of the executive team, staff, and high-profile guests.
• Protect employees, officers, directors, consultants, contractors, subcontractors and other third parties.
• Protect assets including equipment, buildings, materials, products and raw materials, and proprietary information.
• Initiate contact with unknown persons on the premises to determine their identity and intent.
• Enforce company policy regarding guests and photography by restricting employees and visitors from lingering in sensitive, high-profile locations or taking unauthorized photographs.
• Maintain clear succinct communication with team guests, staff, and the Protective Services team.
• Conduct regular sweeps of the area with special attention at the beginning and end of each shift.
• Complete accurate daily reports, monitor messenger threads, and live monitor camera.
• Maintain perimeter security in an open office environment and other environments.
• Support visiting security teams when performing advance walkthroughs for future meetings.
• Maintain active dialogue with the ESO Lead addressing security issues, clarifying expectations, and safety concerns.
• Participate in advanced training to include defensive driver driving and executive protection. 

What You Will Bring:  

• 3+ years of experience in Executive Protection, Emergency Response Teams (ERT), PSD, or RST 
• Must Pass:
  • Physical Readiness Test (PRT) & Meet and Greetprior to offer of employment
  • Executive Protection or Residential Security applicable academy or course
  • Pre-employmentBackground Investigation (BGI)
  • Random drug screenings
• Must Possess:
  • LEOSA/HR 218 permit or CCW valid for all 50 states
  • Exposed Firearm Permit  
  • Valid driver's license and expert knowledge of the surrounding areas
  • High school diploma, GED, or equivalent 

• All agents are expected to be able to provide STO, body coverage, and perform advances
• Showcase abilities and experience in security planning, emergency response, conflict resolution, team environments and understanding of Residential Security Technologies 
• Possess strong Written and Verbal Communication skills, Command Presence & Confidence in abilities to operate as a security professional 
• Team members must always maintain physical readiness to respond to an attack or hazard.  

Desired Qualifications: 

• Prior ERT, military, or law enforcement providing physical security, emergency response, surveillance detection, secure transportation
• Specialized training in incident response, emergency medicine, or crisis management 
• Experience in providing Secure Transportation Operations (STO) for clientele in a solo or team capacity 
• Current CPR certification - advanced medical experience preferred  

Benefits:  

• Medical, Dental, Vision, and Life Insurance 
• Competitive 401k with employer match
• Employee Assistance Program (EAP)
• Paid time off (PTO)