Field Support Associate Jobs in California (NOW HIRING)

Navy Field Engineer/Technical Support Specialist

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!

Job Summary

B&A is seeking a highly motivated Navy Field Engineer / Technical Support Specialist to support NAVSEA and NSWC Philadelphia Division (NSWCPD) programs as part of an In-Service Engineering Agent (ISEA) team. This position aligns with DoD Manual 8140.03 Work Role 411 – Technical Support Specialist and supports shipboard assessments, fleet technical assistance, engineering investigations, modernization efforts, and lifecycle sustainment activities aboard U.S. Navy vessels and shore facilities. 

The successful candidate will provide installation, troubleshooting, maintenance, technical assessment, remote technical assistance, cybersecurity, networking, and systems administration support for deployed information technology and mission systems. The position requires regular interaction with active-duty military personnel, government engineers, program managers, and shipboard crews. 

Responsibilities

• Coordinate activities with NAVSEA, NSWCPD, shipyards, Regional Maintenance Centers, and fleet stakeholders.
• Conduct shipboard technical assessments, surveys, equipment evaluations, and engineering investigations.
• Support remote technical assistance activities, diagnostics, root cause analysis, and corrective action development.
• Install, configure, troubleshoot, repair, and maintain hardware, software, operating systems, networks, and cybersecurity systems.
• Support fleet modernization efforts, technology refreshes, upgrades, and installations.
  Assist in development and execution of system integration, operational, acceptance, and validation testing.
• Evaluate system configurations and verify compliance with approved technical baselines, cybersecurity requirements, and engineering documentation.
• Perform hardware and software fault isolation and corrective maintenance.
• Train fleet operators and maintainers in operation and maintenance of deployed systems.
• Prepare technical reports, assessment findings, engineering recommendations, and corrective action documentation.
• Participate in fleet technical assist visits, casualty response efforts, and emergent engineering support activities.
• Support cybersecurity compliance efforts including STIG implementation, patch management, vulnerability remediation, and RMF-related activities.

Education and Experience

Candidates shall meet one of the following qualification pathways:

Option 1:

• High School Diploma or equivalent.
• Minimum four (4) years of military service, preferably U.S. Navy.
• Experience supporting information technology, networking, cybersecurity, communications, or mission systems.

Option 2:

• Bachelor's degree in computer science, Information Science, Information Systems, Software Engineering, Information Technology, Cybersecurity, Engineering, or related technical discipline.

Required Skills

• Windows and Linux administration and troubleshooting
• Network troubleshooting and diagnostics
• Hardware installation, maintenance, and repair
• TCP/IP networking fundamentals
• Technical documentation and reporting
• Cybersecurity best practices and system hardening
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills
• Ability to work independently in operational fleet environments

Desired Skills

• NAVSEA or NSWCPD support experience
• ISEA support experience
• Shipboard assessments and technical assist visits
• Regional Maintenance Center or shipyard support
• Fleet modernization and technology insertion activities
• Engineering assessment reporting and corrective action development
• Shipboard information technology, networking, cybersecurity, combat systems, or C5ISR  

Required Certifications

• CompTIA A+
• CompTIA Network+

Desired Certifications

• CompTIA Security+
• CompTIA CySA+
• CompTIA SecurityX (CASP+)
• CISSP

Security Clearance

• Must be a U.S. Citizen with the ability to obtain and maintain a DoD Secret Security Clearance. Active Secret clearance preferred.

More About B&A:

Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A’s 401(k) plan is available to all employees and includes a company matching contribution.

B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:

• The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
• A formal mentorship program
• Job shadowing and cross training opportunities
• Brand Ambassador program
• Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
• Monthly teambuilding events
• B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

EEO is the Law

B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.