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Field Support Associate Jobs in Tracy, CA (NOW HIRING)

mcw

IT Support Tech, Senior

Bakersfield, CA

$22.25 - $30.50/hr

Associate's degree in Information Technology or a related field preferred Experience: * Minimum of 2 years of experience in IT support or a related technical role * Familiarity with Microsoft Office ...

Mister Car Wash

IT Support Tech, Senior

Modesto, CA · On-site

$22.75 - $31/hr

Associate's degree in Information Technology or a related field preferred Experience: * Minimum of 2 years of experience in IT support or a related technical role * Familiarity with Microsoft Office ...

PACE Supply

Product Channel Manager - Plumbing

Stockton, CA · On-site

$150K - $200K/yr

Recommend process improvements that strengthen channel execution and field support * Perform other duties as required Qualifications Minimum * High school diploma and Associate's degree * 5-7 years ...

ABM Industries, Inc.

Field Engineer

Pleasanton, CA · On-site

$60 - $80/hr

This role serves as a key field resource supporting project execution, customer relationships ... Associate degree or higher in Electrical Technology, Engineering Technology, Electronics, Power ...

ABM Industries

Field Engineer

Pleasanton, CA · On-site

$60 - $80/hr

This role serves as a key field resource supporting project execution, customer relationships ... Associate degree or higher in Electrical Technology, Engineering Technology, Electronics, Power ...

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Field Support Associate information

See Tracy, CA salary details

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How much do field support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for field support associate in Tracy, CA is $26.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a field support associate?

A Field Support Associate is a professional responsible for providing on-site assistance and technical support to clients, customers, or internal teams. Their duties often include troubleshooting equipment or software issues, training users, and ensuring that operations run smoothly in the field. They act as a bridge between the company and its clients, helping to resolve problems quickly and efficiently. Field Support Associates may also assist with installation, maintenance, and documentation of products or services. This role requires strong communication, problem-solving skills, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a field support associate?

To thrive as a Field Support Associate, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent, with some roles preferring technical or logistics experience. Familiarity with CRM systems, ticketing platforms, and mobile devices is often required, and certifications such as CompTIA A+ can be advantageous. Excellent communication, adaptability, and time management help you efficiently address client needs and coordinate with team members. These skills are critical for delivering timely, effective support and maintaining customer satisfaction in dynamic field environments.

What are some typical challenges faced by field support associates, and how can they prepare for them?

Field Support Associates often encounter challenges such as adapting to varied work environments, managing multiple service requests simultaneously, and communicating effectively with both technical teams and clients. To prepare, it’s helpful to develop strong organizational skills, maintain flexibility, and build a solid understanding of company procedures and products. Proactively seeking feedback and collaborating closely with team members can also help overcome obstacles and ensure smooth operations in the field.

What cities near Tracy, CA are hiring for Field Support Associate jobs?

Cities near Tracy, CA with the most Field Support Associate job openings:

Infographic showing various Field Support Associate job openings in Tracy, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,157 per year, or $26.5 per hour.

Field IT Support Technician

Dublin, CA

California Automotive Retailing Group, Inc
See more jobs at California Automotive Retailing Group, Incexternal

$6.5K - $7.3K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

At Dosanjh Family Automotive Retailing Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! 

Job Title: Field IT Support Technician (Must have experience in phone systems; Ring Central, Emetrotel etc.) Networking, MS365, Active Directory, PC/Printer Support) 

 

Employment Type: Full-Time 

 

Pay Scale: $6500 to $7333.33 per month. 

 

Benefits  

  • Medical, Dental & Vision Insurance 
  • 401K Plan + Match 
  • Paid time off and vacation 
  • Life insurance w/AD&D Feature 
  • Growth opportunities 
  • Paid Training 
  • Employee vehicle purchase plans 
  • Family owned and operated 
  • Employee Assistance Program 
  • Health Reimbursement Account 
  • Discounts on products and services 
  • Above average industry pay 

Job Summary: 

We are seeking a skilled Field IT Support Technician to provide on-site and remote technical support for our automotive dealership clients across the Bay Area. The ideal candidate will have strong expertise in Phone Systems, Microsoft 365, Active Directory implementation, and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems. 

 

Key Responsibilities: 

  • Network Support: Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls. 
  • Microsoft 365 Administration: Manage user accounts, licenses, Exchange Online, SharePoint, and Teams. 
  • Active Directory Management: Implement and maintain AD, group policies, DNS, DHCP, and domain services. 
  • PC & Printer Setup: Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals. 
  • On-Site & Remote Support: Provide timely resolution for hardware, software, and connectivity issues. 
  • Security & Compliance: Ensure systems are patched, secure, and compliant with dealership IT policies. 
  • Documentation: Maintain accurate records of configurations, issues, and resolutions. 
  • Client Communication: Liaise with dealership staff to understand needs and provide training when necessary. 

 

Required Skills & Qualifications: 

  • 3+ years of hands-on IT support experience (field support preferred). 
  • Must have phone system experience (Ring Central, Emetrotel etc)  This will be an ongoing implementation and monitoring of our phone system. 
  • Strong knowledge of TCP/IP, VLANs, VPN, and network troubleshooting. 
  • Proficiency in Microsoft 365 administration (user management, Exchange, Azure AD). 
  • Experience with Active Directory, Group Policy, and Windows Server. 
  • Ability to image, configure, and troubleshoot Windows PCs and printers. 
  • Familiarity with basic cybersecurity practices (firewalls, antivirus, updates). 
  • Valid driver’s license and willingness to travel to client sites daily. 
  • Excellent problem-solving and customer service skills. 

 

Preferred Qualifications: 

  • Certifications: CompTIA Network+, Microsoft 365 Certified, or CCNA. 
  • Experience supporting automotive dealerships. 
  • Knowledge of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask). 

  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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