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Field Support Associate Jobs in Bellflower, CA (NOW HIRING)

Field Support Technician

Los Angeles, CA · On-site

$21.25 - $29/hr

Overview The Field Support Technician II is responsible for assisting with technical issues from ... Typically requires an Associate's degree and 2 to 4 years of experience. * Report to a department ...

... support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

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Sales Support Associate Location: Ontario, CA Schedule: Full-Time | Monday-Friday | 8:00 AM-5:00 PM ... field preferred. * Knowledge of the Forbes product line is a plus. * Strong verbal and written ...

Job #219591 Chipton-Ross is seeking an Account Support Associate for a hybrid contract opportunity ... field. * Strong organizational and time management skills with the ability to manage multiple ...

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Bilingual Client Support Associate

Los Angeles, CA · On-site

$850/wk (+ commission)

We are seeking a Bilingual Client Support Associate to join our retail team! You will be ... Previous experience in customer service, sales, or other related fields * Ability to work with ...

New

Provide technical support to customers and field technicians via phone and email * Diagnose and troubleshoot hardware, software, and connectivity issues * Create, update, and manage service calls ...

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... similar field * Enthusiastic team player who is high-energy and results-driven * Commitment to ...

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... similar field * Enthusiastic team player who is high-energy and results-driven * Commitment to ...

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K. Associates is seeking experienced Over-The-Shoulder Support Analysts (COTS) to provide in-person, hands-on user support for a large-scale enterprise system implementation within a government ...

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Field Support Associate information

See Bellflower, CA salary details

$11

$25

$39

How much do field support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for field support associate in Bellflower, CA is $25.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.40 per hour, depending on experience, location, and employer.

What is a field support associate?

A Field Support Associate is a professional responsible for providing on-site assistance and technical support to clients, customers, or internal teams. Their duties often include troubleshooting equipment or software issues, training users, and ensuring that operations run smoothly in the field. They act as a bridge between the company and its clients, helping to resolve problems quickly and efficiently. Field Support Associates may also assist with installation, maintenance, and documentation of products or services. This role requires strong communication, problem-solving skills, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a field support associate?

To thrive as a Field Support Associate, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent, with some roles preferring technical or logistics experience. Familiarity with CRM systems, ticketing platforms, and mobile devices is often required, and certifications such as CompTIA A+ can be advantageous. Excellent communication, adaptability, and time management help you efficiently address client needs and coordinate with team members. These skills are critical for delivering timely, effective support and maintaining customer satisfaction in dynamic field environments.

What are some typical challenges faced by field support associates, and how can they prepare for them?

Field Support Associates often encounter challenges such as adapting to varied work environments, managing multiple service requests simultaneously, and communicating effectively with both technical teams and clients. To prepare, it’s helpful to develop strong organizational skills, maintain flexibility, and build a solid understanding of company procedures and products. Proactively seeking feedback and collaborating closely with team members can also help overcome obstacles and ensure smooth operations in the field.

What cities near Bellflower, CA are hiring for Field Support Associate jobs?

Cities near Bellflower, CA with the most Field Support Associate job openings:

Infographic showing various Field Support Associate job openings in Bellflower, CA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, 3% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $53,542 per year, or $25.7 per hour.

Field Support Technician

Los Angeles, CA • On-site

Kastle Systems
IT Services • 501 - 1,000 employees

$21.25 - $29/hr

Full-time

Re-posted 15 days ago


Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Overview

The Field Support Technician II is responsible for assisting with technical issues from the field via the Field Support Hotline.  The Field Support Technician II provides professional, technical, and accurate assistance to Kastle Technicians, Partners, and Operations. Their focus is to improve the efficiency of Kastle Operations by handling issues quickly and accurately move technicians along to the next job or by troubleshooting/resolving issues remotely when possible to prevent dispatch in the first place.


Responsibilities

• Providing courteous and professional support to users of the Field Support Hotline
• Logging on to CATs for assigned shifts
• Documenting all calls by creating Field Support Cases in CATs
• Following through on all calls to resolution and escalating appropriately when necessary to Tier1/Tier2
• Identifying and escalating training opportunities for technicians when appropriate
• Provide brief trainings to Technicians, Project Managers, Dispatchers and CS Reps to help fill knowledge gaps of Kastle Products and Services as needed.
• Staying knowledgeable of any new Kastle Product Launches, Tech Bulletins, Wiring Diagrams, Product recalls/defects, etc. to provide the most up to date support.
II AC Specific:
• Intermediate Knowledge of Access Control Systems and their Components
• Proficiency in Kastle Access Control Products, their specifications, and proper usage
• Proficiency in Kastle Tools (NED, EP Monitor, Technician App, FTT, etc.) and their admin functions to support field technicians
II Video Specific:
• Intermediate Knowledge of CCTV/Video Systems and their Components
• Intermediate Knowledge of Networking Components and their Functions
• Proficiency in Kastle Video Products, their specifications, and proper usage
• Proficiency in the Video5 and Classic Portals basic admin functions to support field technicians


Qualifications
  • Performs work under general supervision.
  • Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
  • Possesses solid working knowledge of subject matter.
  • May provide leadership, coaching, and/or mentoring to subordinate group.
  • Typically requires an Associate's degree and 2 to 4 years of experience.
  • Report to a department head or manager

Company Overview

At Kastle, we believe that diversity makes us stronger -  at work and in the world.  Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.


Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger -  at work and in the world.  Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

Qualifications:
  • Performs work under general supervision.
  • Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
  • Possesses solid working knowledge of subject matter.
  • May provide leadership, coaching, and/or mentoring to subordinate group.
  • Typically requires an Associate's degree and 2 to 4 years of experience.
  • Report to a department head or manager
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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