ZipRecruiter

Log In

1

Field Support Analyst Jobs (NOW HIRING)

Pacer Group

Field Support Analyst I

Forest Park, GA · On-site

$23 - $26/hr

Billing Analyst I / Field Support Analyst I (FSA1) Location: Forest Park, GA 30297 (Hybrid - Monday - Thursday in office and Friday remote) Duration: 3 Years Possible Extensions & Conversion Schedule:

Diocese of Austin

IT Field Support Analyst

Austin, TX · On-site

The IT Field Support Analyst provides on-site and remote technical support services to diocesan entities, including parishes, schools, and affiliated ministries located outside of the Pastoral Center.

Dana

IT Field Support Analyst

Danville, KY

Job Purpose We are seeking a customer-focused and technically skilled IT Field Support Analyst to support our manufacturing and office environments. This role is responsible for diagnosing and ...

CMA CGM

IT Field Support Analyst

Mount Juliet, TN · On-site

$22/hr

Pay Range: $22.00 YOUR ROLE The IT Field Support Professional will be responsible for implementing ... Good analytical and problem-solving skills * Strong expertise within functional domain or ...

next page

Showing results 1-20

All JobsField Support Analyst Jobs

Field Support Analyst information

See salary details

$14

$31

$56

How much do field support analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for field support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Field Support Analyst typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in tech or sales, such as software sales or IT consulting, can reach that level without a degree, but they often require strong skills, industry knowledge, and proven performance. Most jobs offering $10,000 monthly income without a degree are in sales, entrepreneurship, or specialized trades with significant experience.

What are Field Support Analysts?

Field Support Analysts are IT professionals who provide on-site technical assistance to end users, typically resolving hardware, software, and network issues directly at client locations or within an organization. They troubleshoot problems, install and configure equipment, and ensure that technology systems function smoothly. Field Support Analysts often act as the first point of contact for technical issues and may also train users or help with system upgrades. Their work ensures minimal downtime and efficient operation of IT resources.

What does a field analyst do?

A field support analyst is responsible for providing technical assistance and troubleshooting on-site at client locations. They install, maintain, and repair hardware and software systems, often using diagnostic tools and remote support when possible. The role requires strong communication skills, technical knowledge, and the ability to work independently in various environments.

What does a field support analyst do?

A field support analyst provides technical assistance and troubleshooting for hardware, software, and network issues at client locations. They often install, maintain, and repair equipment, and may use remote tools or on-site visits to resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Field Support Analyst, and why are they important?

To thrive as a Field Support Analyst, you need strong technical troubleshooting abilities, a solid understanding of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are commonly required. Exceptional communication, problem-solving skills, and the ability to work independently under pressure help you stand out in this role. These skills and qualities are vital for quickly resolving technical issues, ensuring minimal downtime, and maintaining high customer satisfaction.

What are some typical challenges Field Support Analysts face when troubleshooting issues remotely?

Field Support Analysts often encounter challenges such as limited access to physical devices, incomplete information from end users, and varying levels of technical proficiency among clients. These factors can make diagnosing and resolving issues more complex, requiring strong communication skills and creative problem-solving. Building rapport with users and utilizing remote access tools effectively can help overcome these hurdles and ensure timely resolution of technical problems.

What is the difference between Field Support Analyst vs Help Desk Technician?

AspectField Support AnalystHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+
Work EnvironmentOn-site at client locations, troubleshooting hardware/software issuesPrimarily in office or call center, remote support
Employer & IndustryIT service providers, large corporations, telecomIT support centers, small to medium businesses

Both roles involve technical support, but Field Support Analysts usually work directly at client sites handling hardware and network issues, while Help Desk Technicians provide remote or on-site support primarily via phone or email. The roles often overlap in certifications and industry usage, but differ mainly in work environment and scope of on-site support.

What jobs in the US pay 300,000 a year?

For a Field Support Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or management responsibilities. High-paying roles in the tech and finance sectors, such as senior IT managers, software architects, or investment bankers, often reach or exceed this salary level. Achieving such compensation usually involves advanced certifications, extensive experience, and working in high-demand industries or leadership positions.
What cities are hiring for Field Support Analyst jobs? Cities with the most Field Support Analyst job openings:
Field Support Analyst jobs near you
Field Support analyst

Field Support analyst

Inficare Technologies

Los Angeles, CA • On-site

Full-time

Posted 14 days ago

Job description

Job Title: Field Support Analyst
Location: Los Angeles, CA (5 days onsite)
Duration: Long term contract
Key Skills: Active Directory, Incident Request Management, MS Intune, Ticketing Systems, MS Office Suite
Required Qualifications:
Work comes in through a ticketing system
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Licenses/Certifications:
A+ certification is not required but a big plus
Years of Experience:
Bachelors degree with 5+ years
MS Intune, Ticketing Systems, MS Office Suite
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management

Apply