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Field Support Analyst Jobs (NOW HIRING)

Addison Group

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Field Desktop Support Analyst Location: Midland, TX Pay Rate Range: $31.25 - $33.75 / Per Hour Internal Job ID: 10076439 Benefits: This position is eligible for medical, dental, vision, and 401(k).

Addison Group

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Field Desktop Support Analyst Location: Midland, TX Pay Rate Range: $31.25 - $33.75 / Per Hour Internal Job ID: 10076439 Benefits: This position is eligible for medical, dental, vision, and 401(k).

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application ... Perform formal root cause analysis (RCA) using industry-standard methodologies (e.g., 8D reports)

Infojini Inc

Support Analyst

Raleigh, NC · On-site

Support Analyst Location:Raleigh, NC- 27601 Duration:05+ months contract Client:Direct client ... technology field related to the position's role or graduation from a four year college or ...

Harris

Support Analyst

Indiana, PA

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... field, or equivalent industry experience * Exceptional customer service and a professional ...

Harris

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... field, or equivalent industry experience * Exceptional customer service and a professional ...

Centrus Energy Corp.

Support Analyst

Oak Ridge, TN

$54K - $90K/yr

As a Support Analyst I, you'll be on the front lines of helping employees stay productive ... field, or an equivalent combination of education and experience Why Join Us? Work alongside ...

Centrus Energy Corp.

Support Analyst

Oak Ridge, TN · On-site

$54K - $90K/yr

As a Support Analyst I, you'll be on the front lines of helping employees stay productive ... field, or an equivalent combination of education and experience Why Join Us? • Work alongside ...

Harris

Support Analyst

Ohio, IL

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... field, or equivalent industry experience * Exceptional customer service and a professional ...

STI

Field Support Specialist

Raleigh, NC · On-site

Field Support Specialist Location: Raleigh, NC Duration: 5+ Months This is an onsite position ... analysts and specialists to resolve incidents and problems. • Work with other analysts and ...

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All JobsField Support Analyst Jobs

Field Support Analyst information

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$14

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$56

How much do field support analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for field support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a field support analyst?

Field Support Analysts are IT professionals who provide on-site technical assistance to end users, typically resolving hardware, software, and network issues directly at client locations or within an organization. They troubleshoot problems, install and configure equipment, and ensure that technology systems function smoothly. Field Support Analysts often act as the first point of contact for technical issues and may also train users or help with system upgrades. Their work ensures minimal downtime and efficient operation of IT resources.

What are the key skills and qualifications needed to thrive as a field support analyst, and why are they important?

To thrive as a Field Support Analyst, you need strong technical troubleshooting abilities, a solid understanding of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are commonly required. Exceptional communication, problem-solving skills, and the ability to work independently under pressure help you stand out in this role. These skills and qualities are vital for quickly resolving technical issues, ensuring minimal downtime, and maintaining high customer satisfaction.

What are some typical challenges field support analysts face when troubleshooting issues remotely?

Field Support Analysts often encounter challenges such as limited access to physical devices, incomplete information from end users, and varying levels of technical proficiency among clients. These factors can make diagnosing and resolving issues more complex, requiring strong communication skills and creative problem-solving. Building rapport with users and utilizing remote access tools effectively can help overcome these hurdles and ensure timely resolution of technical problems.

What is the difference between Field Support Analyst vs Help Desk Technician?

AspectField Support AnalystHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+
Work EnvironmentOn-site at client locations, troubleshooting hardware/software issuesPrimarily in office or call center, remote support
Employer & IndustryIT service providers, large corporations, telecomIT support centers, small to medium businesses

Both roles involve technical support, but Field Support Analysts usually work directly at client sites handling hardware and network issues, while Help Desk Technicians provide remote or on-site support primarily via phone or email. The roles often overlap in certifications and industry usage, but differ mainly in work environment and scope of on-site support.

How much does a support analyst make in the US?

Support analysts in the US typically earn an average salary of around $55,000 to $70,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications or specialized skills can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What cities are hiring for Field Support Analyst jobs?

Cities with the most Field Support Analyst job openings:

Field Support Analyst jobs near you
Infographic showing various Field Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Administrative Support Analyst

Odyssey Systems Consulting Group, Ltd.

Fort Belvoir, VA

Full-time

Re-posted 10 days ago

Job description

Position Summary

Odyssey is recruiting for an Administrative Support Analyst.  In this role, you will support PM Soldier Survivability (SSV), which is located at Ft. Belvoir, VA. The support required under this effort includes engineering, quality assurance and test support, acquisition support, business management support, logistics and fielding support, operations support, and administrative support. The specific task areas include program management, analysis, planning, studies, liaison, and operations support, strategic communications, engineering and logistics support, new equipment training, system test and product fielding support, acquisition and contracting support, software development and system safety, studies and analysis and quick response support. PM SSV's mission is to equip, clothe, and protect Soldiers to maximize performance today and provide enhanced capability tomorrow. PM SSV's products protect Soldiers and allow them to operate in any condition. Product Manager Air Warrior (PdM AW), Product Manager Soldier Clothing and Individual Equipment (PdM SCIE) and Product Manager Soldier Protective Equipment (PdM SPE) are subordinate Product Offices in PM SSV.

***Contingent upon contract award***

Responsibilities

Duties include, but are not limited to:

  • Provides senior executive level secretarial and administrative travel support, and human resources support for the PM and others as necessary
  • Handles sensitive or confidential information
  • Manage PM calendar using MS Outlook
  • Performs in a leadership role in providing administrative and general office support
  • Prepares a variety of documents, such as correspondence, forms, reports, statistical tables, spreadsheets, etc., using advanced skills and knowledge of word processing software
  • Advises writers and researchers in matters of style, syntax, and usage to improve the general quality and effectiveness of communications
  • Trains lower-level administrative support analyst

***Contingent upon contract award***

Qualifications

Citizenship: Must be a US citizen

Minimum Required Qualifications

Clearance: Secret

Education: High School Diploma

Years of Experience: At least 10 years of experience in an administrative setting in the DoD

Preferred:

Education: BA or BS

Years of Experience: At least five years of experience in an administrative setting in the DoD

Technical Skills

  • Expert in Microsoft Suite
  • Proficient with Defense Travel System
  • Knowledgeable in Microsoft SharePoint

Interpersonal Skills

  • Excellent customer service skills
  • Ability to manage multiple tasks
  • Strong communication skills, written and oral

Additional Information

Location: Onsite at Fort Belvior, VA

Travel: 25%

#LI-JC1

***Contingent upon contract award***

Company Overview

Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military's operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Employment Type: FULL_TIME

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