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Field Support Analyst Jobs (NOW HIRING)

Acumen Solutions

Support Analyst

Cleveland, OH · On-site

Acumen Solutions seeks a talented Support Analyst to join our strong technology team responsible ... Technical aptitude * Bachelor's degree in Management Information Systems or related field

Acumen Solutions

Support Analyst

Cleveland, OH

Acumen Solutions seeks a talented Support Analyst to join our strong technology team responsible ... or related field - Authorized to work for any U.S. employer Additional Information EOE M/F/V/D ...

GVEC

Support Analyst

Seguin, TX · On-site

$25/hr

Description Support Analyst Office Location Seguin Customer Service Center 927 N TX 46 Seguin ... How You'll Help • Provide IT support and troubleshooting for all office and field personnel with ...

New

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application ... Perform formal root cause analysis (RCA) using industry-standard methodologies (e.g., 8D reports)

Addison Group

Field Desktop Support Analyst

Midland, TX

$31.25 - $33.75/hr

Field Desktop Support Analyst Location: Midland, TX Pay Rate Range: $31.25 - $33.75 / Per Hour Internal Job ID: 10076439 Benefits: This position is eligible for medical, dental, vision, and 401(k).

New

Infojini Inc

Support Analyst

Raleigh, NC

Support Analyst Location:Raleigh, NC- 27601 Duration:05+ months contract Client:Direct client ... technology field related to the position's role or graduation from a four year college or ...

Downing USA

Field Support Engineer

Odessa, TX · On-site

Field Support Engineer Desired Traits: Dynamic, Situational Adaptability, Quality Decision Making ... and business analysis is critical. Equally important to success is the ability to build ...

STI

Field Support Specialist

Raleigh, NC · On-site

Field Support Specialist Location: Raleigh, NC Duration: 5+ Months This is an onsite position ... analysts and specialists to resolve incidents and problems. • Work with other analysts and ...

Hollywood Casino Joliet

SUPPORT ANALYST

Joliet, IL · On-site

Performs root cause analysis, develops checklists for typical problems, and creates procedures and ... Associate degree in computer technology or related field and three years' related experience or ...

Hollywood Casino Joliet

SUPPORT ANALYST

Joliet, IL · On-site

Performs root cause analysis, develops checklists for typical problems, and creates procedures and ... Associate's degree in computer technology or related field and three years related experience or ...

Hollywood Casino Joliet

SUPPORT ANALYST

Joliet, IL · On-site

Performs root cause analysis, develops checklists for typical problems, and creates procedures and ... Associate's degree in computer technology or related field and three years related experience or ...

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Field Support Analyst information

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How much do field support analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for field support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Field Support Analyst typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in tech or sales, such as software sales or IT consulting, can reach that level without a degree, but they often require strong skills, industry knowledge, and proven performance. Most jobs offering $10,000 monthly income without a degree are in sales, entrepreneurship, or specialized trades with significant experience.

What are Field Support Analysts?

Field Support Analysts are IT professionals who provide on-site technical assistance to end users, typically resolving hardware, software, and network issues directly at client locations or within an organization. They troubleshoot problems, install and configure equipment, and ensure that technology systems function smoothly. Field Support Analysts often act as the first point of contact for technical issues and may also train users or help with system upgrades. Their work ensures minimal downtime and efficient operation of IT resources.

What does a field analyst do?

A field support analyst is responsible for providing technical assistance and troubleshooting on-site at client locations. They install, maintain, and repair hardware and software systems, often using diagnostic tools and remote support when possible. The role requires strong communication skills, technical knowledge, and the ability to work independently in various environments.

What does a field support analyst do?

A field support analyst provides technical assistance and troubleshooting for hardware, software, and network issues at client locations. They often install, maintain, and repair equipment, and may use remote tools or on-site visits to resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Field Support Analyst, and why are they important?

To thrive as a Field Support Analyst, you need strong technical troubleshooting abilities, a solid understanding of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are commonly required. Exceptional communication, problem-solving skills, and the ability to work independently under pressure help you stand out in this role. These skills and qualities are vital for quickly resolving technical issues, ensuring minimal downtime, and maintaining high customer satisfaction.

What are some typical challenges Field Support Analysts face when troubleshooting issues remotely?

Field Support Analysts often encounter challenges such as limited access to physical devices, incomplete information from end users, and varying levels of technical proficiency among clients. These factors can make diagnosing and resolving issues more complex, requiring strong communication skills and creative problem-solving. Building rapport with users and utilizing remote access tools effectively can help overcome these hurdles and ensure timely resolution of technical problems.

What is the difference between Field Support Analyst vs Help Desk Technician?

AspectField Support AnalystHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+
Work EnvironmentOn-site at client locations, troubleshooting hardware/software issuesPrimarily in office or call center, remote support
Employer & IndustryIT service providers, large corporations, telecomIT support centers, small to medium businesses

Both roles involve technical support, but Field Support Analysts usually work directly at client sites handling hardware and network issues, while Help Desk Technicians provide remote or on-site support primarily via phone or email. The roles often overlap in certifications and industry usage, but differ mainly in work environment and scope of on-site support.

What jobs in the US pay 300,000 a year?

For a Field Support Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or management responsibilities. High-paying roles in the tech and finance sectors, such as senior IT managers, software architects, or investment bankers, often reach or exceed this salary level. Achieving such compensation usually involves advanced certifications, extensive experience, and working in high-demand industries or leadership positions.
What cities are hiring for Field Support Analyst jobs? Cities with the most Field Support Analyst job openings:
Field Support Analyst jobs near you

IT Support Analyst & Field Service Tech (Denver, CO)

Quanta Infrastructure Solutions Group, LLC

Denver, CO • On-site

$26.44/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

About Us
QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.
Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.
About this Role
IT Support Analyst/Field Service Technician
In Office: Monday-Friday, 8AM - 5PM
Location: QISG - 1050 17th St, Denver, CO 80265
Travel: ~ 50% domestic travel to project sites
As an IT Support Analyst / IT Field Service Technician, you will provide Level I/II IT support for both office users and remote construction jobsite teams. You'll handle day-to-day help desk support (Windows, Microsoft 365, Active Directory, devices, and troubleshooting) while also supporting IT deployments in the field, including jobsite trailers, networks, cabling, cameras, and AV systems.
This role combines day-to-day IT service desk support with hands-on field support for active construction projects. Travel is ad hoc (up to ~50%) based on project demand, supporting jobsite technology deployments and field operations as needed. When not onsite, you will work closely with the IT support team assisting with user support, escalations, and service desk coverage.
What You'll Do
  • Provide Level I/II IT support for end users in both office and field environments, including desktops, laptops, mobile devices, Microsoft 365, Active Directory, and enterprise applications
  • Serve as part of the IT support team, handling day-to-day help desk tickets, user issues, and break/fix support (including troubleshooting and repairing computers and devices)
  • Support onboarding/offboarding, user account setup, permissions, asset tracking, and endpoint lifecycle management
  • Deploy, configure, and support devices using tools such as SCCM and/or Intune, along with VPN and remote access support
  • Travel on an ad hoc basis (up to ~50%) to active construction job sites to support IT buildouts and field deployments
  • Install and support jobsite technology including network equipment, cabling, wireless systems, security cameras, AV systems, and field office setups
  • Participate in jobsite scoping, buildouts, and coordination with internal IT teams and subcontractors for new and existing project sites
  • Rotate into help desk coverage when not in the field, supporting escalations and service desk operations

What You'll Bring
  • 3-5 years of IT support experience, ideally in a Level I/II desktop or field support role
  • Strong hands-on experience supporting Windows environments, Microsoft 365, Active Directory, and end-user devices
  • Ability to troubleshoot, repair, and support computers and hardware in both office and field environments
  • Experience with ITSM tools such as ServiceNow (or similar), and exposure to SCCM and/or Intune preferred
  • Basic understanding of networking (switches, wireless, cabling, VPN connectivity)
  • Experience supporting users in remote, field-based, or construction environments is a strong plus
  • Strong communication skills and ability to support both technical and non-technical users
  • Comfortable working independently in active jobsite environments and handling physical equipment (up to 50 lbs)
  • Willingness to travel ad hoc up to ~50% based on project needs

What You'll Get
  • Competitive base salary
  • Generous PTO & paid holidays to maintain work-life balance
  • 401(k) with a generous match to plan for your future
  • Comprehensive benefits - medical, dental, vision, and life insurance
  • Weekly pay for consistent, reliable compensation
  • Great mentoring & career growth opportunities - we invest in your development

Compensation Range
The anticipated compensation for this position is USD $26.44/Hr. - USD $38.46/Hr. depending on experience and qualifications.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

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