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Field Service Technicians Jobs (NOW HIRING)

This position builds upon the execution expertise of Field Service Technicians by adding engineering judgment, technical problem-solving, and ownership of technical outcomes. FSE 1 reports directly ...

... Technicians on a Direct Hire basis . This is a great opportunity to join a growing team servicing ... field-based role • Independent, route-driven work • Based out of Hanover, MA ** If interested ...

... Technicians on a Direct Hire basis . This is a great opportunity to join a growing team servicing ... field-based role • Independent, route-driven work • Based out of Hanover, MA ** If interested ...

Pay rate:$24-30/hr Based on Experience Shift: 7:00am-3:30pm, Monday-Friday Field Service Technicians are Responsible for: * Maintaining, repairing, upgrading, assembling, and modifying all types of ...

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Field Service Technicians information

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How much do field service technicians jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for field service technicians in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are Field Service Technicians?

Field Service Technicians are skilled professionals who install, maintain, and repair equipment or systems at customer locations rather than at a central office or workshop. They work across a wide range of industries, including IT, manufacturing, medical devices, and telecommunications. Their responsibilities often include troubleshooting issues, providing technical support, performing scheduled maintenance, and ensuring equipment is operating efficiently. Field Service Technicians typically travel to different sites, interact directly with clients, and must have strong problem-solving and communication skills.

What is the difference between Field Service Technicians vs Maintenance Technicians?

AspectField Service TechniciansMaintenance Technicians
CredentialsTechnical certifications, relevant licensesTechnical certifications, safety training
Work EnvironmentOn-site at client locations, various sitesFacility or plant maintenance areas
Employer & IndustryService companies, manufacturing, utilitiesManufacturing plants, facilities, industrial sites
Common TasksInstall, repair, troubleshoot equipment on-sitePreventive maintenance, repairs within facilities

Field Service Technicians and Maintenance Technicians both require technical skills and certifications. However, Field Service Technicians primarily work on-site at client locations, focusing on installation and repairs outside the company's premises. Maintenance Technicians typically perform ongoing maintenance within a single facility or plant. Both roles are essential in industries like manufacturing, utilities, and equipment services, but their work environments and specific tasks differ.

What types of environments and travel requirements can Field Service Technicians expect in their daily work?

Field Service Technicians often work in a variety of environments, ranging from industrial plants and manufacturing sites to commercial businesses and sometimes outdoor locations. The role typically involves frequent travel to client sites, which may require driving long distances or occasional overnight stays depending on the service area. Flexibility is crucial, as schedules can be influenced by customer needs, emergency repairs, or equipment installation timelines. Team collaboration is common, especially when troubleshooting complex issues or coordinating with support staff and engineers. This dynamic, hands-on work environment offers opportunities to develop technical expertise and customer service skills.

What are the key skills and qualifications needed to thrive as a Field Service Technician, and why are they important?

To thrive as a Field Service Technician, you need strong technical troubleshooting abilities, mechanical aptitude, and typically a relevant associate degree or technical certification. Familiarity with diagnostic tools, mobile devices, and industry-specific software like work order management systems is common, as well as certifications like CompTIA A+ or manufacturer-specific training. Exceptional communication, customer service, and time management skills help technicians effectively interact with clients and manage onsite tasks. These skills ensure efficient problem-solving, minimize downtime, and maintain high customer satisfaction in field-based environments.
More about Field Service Technicians jobs
What cities are hiring for Field Service Technicians jobs? Cities with the most Field Service Technicians job openings:
What states have the most Field Service Technicians jobs? States with the most job openings for Field Service Technicians jobs include:
Infographic showing various Field Service Technicians job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 56% Full Time, 40% Part Time, and 2% Temporary. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.
Field Service Engineer

Field Service Engineer

AMS Group, Inc

Stevensville, MD • On-site

Full-time

Posted yesterday


Job description

Description:

The Field Service Engineer (FSE) 1 is an entry-level engineering position responsible for providing technical field engineering support for company security and surveillance systems. This role is accessible to individuals with prior field service engineering experience, demonstrated performance as a Field Service Technician with the company, a degree in a STEM discipline, or equivalent industry experience supported by relevant certifications.


FSE 1 performs field service execution activities and assumes responsibility for diagnosing system issues, performing root cause analysis, and developing corrective actions under limited oversight. This position builds upon the execution expertise of Field Service Technicians by adding engineering judgment, technical problem-solving, and ownership of technical outcomes. FSE 1 reports directly to the Field Service Lead and may receive technical direction from field service positions senior to their own. CONUS and OCONUS travel is required up to 60%.

ESSENTIAL RESPONSIBILITIES

Field Engineering Execution

  • Perform on-site installation, configuration, maintenance, and verification of company security and surveillance systems in accordance with approved engineering documentation.
  • Execute and oversee server rack population, equipment mounting, structured cabling, labeling, and physical system assembly as required to support engineering activities.
  • Perform field service execution activities equivalent to those of Field Service Technicians when necessary to support mission requirements.
  • Make engineering change decisions

Diagnosis & Troubleshooting

  • Diagnose system-level issues related to cameras, radar systems, networking equipment, power systems, and supporting IT infrastructure.
  • Perform structured troubleshooting and root cause analysis to identify technical faults, integration issues, or performance deficiencies.
  • Develop and implement corrective actions and field-level engineering solutions.
  • Validate corrective actions through testing, verification, and operational checks.

Technical Leadership & Coordination

  • Provide technical direction to Field Service Technicians during field deployments.
  • Serve as a technical point of contact for assigned field activities and customer interactions.
  • Coordinate with engineering, product, and program stakeholders to communicate technical findings, risks, and recommendations.
  • Establish field service methodologies and technical procedures when existing guidance is unavailable or insufficient.
  • Exercise engineering judgment to define execution processes for installation, troubleshooting, and maintenance activities.
  • Ensure procedures are technically sound, safe, repeatable, and aligned with system design intent.
  • Serve as the technical authority for newly developed field service processes until formally adopted.

Documentation & Reporting

  • Produce clear and accurate technical reports documenting system issues, root cause analysis, corrective actions, and outcomes.
  • Ensure field service documentation, installation records, and maintenance documentation accurately reflect engineering changes and resolutions.
  • Provide detailed technical feedback to support continuous improvement of products, procedures, and documentation.
  • Author, validate, and standardize procedures that become the baseline for field service execution by Field Service Technicians.
  • Draft rack elevation drawings, boundary diagrams, and connection drawings.

Training & Development

  • Maintain required certifications, safety training, and operational qualifications associated with the role.
  • Participate in formal training and on-the-job development to gain proficiency across company product offerings within 6–12 months.
  • Support training and development of Field Service Technicians through technical guidance, procedure generation, and mentorship.
  • Generate externally facing procedures for deliverable system operation and service.
Requirements:

KNOWLEDGE, SKILLS & ABILITIES

Minimum Requirements

· Ability to follow established procedures, identify deviations, and escalate issues appropriately.

· Ability to read, understand, and follow technical manuals, engineering drawings, wiring diagrams, and written procedures.

· Ability to safely use hand tools, test equipment, and company-provided systems in accordance with training and established procedures.

· Ability to follow established processes, checklists, and safety requirements in field environments.

· Ability to identify deviations from expected system behavior and escalate issues appropriately.

· Strong team player with the ability to establish solid working relationships with technical staff, peers, customers, and host nation end users.

· Effective verbal communication skills for coordination with Field Service Technicians, project leadership, and site personnel.

· Strong organizational skills and ability to manage assigned tasks in dynamic field environments.

· Must be able to lift up to 50 pounds.

· Must be comfortable working at height and willing to become a certified authorized climber/rescuer.

· Ability to obtain and maintain a valid U.S. passport for domestic and international travel.

· Must be eligible to obtain and maintain a U.S. Department of Defense (DoD) Secret security clearance.

· Ability to perform independent field service tasks with minimal supervision.

· Working knowledge of company security and surveillance systems, including cameras, radar systems, networking equipment, power systems, and supporting IT infrastructure.

· Ability to interpret installation documentation and execute multi-step installation activities accurately.

· Ability to document field activities clearly and accurately in written reports.

· Ability to support and guide Field Service Technicians in proper task execution.

· Ability to diagnose technical issues and perform structured root cause analysis.

· Ability to develop and implement field-level engineering solutions within defined technical boundaries.

· Ability to evaluate system performance and verify corrective actions through testing and validation.

· Ability to communicate technical findings and recommendations to engineering, product, and program stakeholders.

· Foundational understanding of system architecture, interfaces, and integration concepts.

Preferred Qualifications

· Experience with C4ISR systems, hardware fabrication, vehicle/platform system integration, and/or test & evaluation.

· Basic experience with general purpose scripting languages.

· Previous experience in technical field service support.

· Bachelor’s degree in engineering or a related STEM discipline.


WORK EXPERIENCE / EDUCATION

· Equivalent experience may include demonstrated performance as a Field Service Technician with the company, prior field service engineering experience, or relevant industry experience supported by technical certifications.