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Field Service Team Leader Jobs (NOW HIRING)

Felder Group USA

Field Service Engineer

Anaheim, CA · On-site

$25/hr

Field Service Technician - Industrial Woodworking Machinery Company: Felder Group USA Location ... leading equipment and technical support to customers across North America. Our Service Team ensures ...

Schlotzsky's

Team Leader

Murphy, TX

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Wichita, KS · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

DIG INN

Customer Service Team Leader, NoHo

New York, NY

$17 - $18/hr

You will advance and gain the ability to work with food, develop leadership skills, and stay sharp ... Work to support the team during peak and off peak service, by pitching in wherever and whenever ...

Schlotzsky's

Team Leader

Coppell, TX

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Wichita, KS

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Henderson, TX · On-site

$11 - $13/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Gilmer, TX

$10 - $12/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Huntsville, TX

$11 - $13/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Springdale, AR

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Hillyard, Inc.

Field Service Technician

Warminster, PA · On-site

If you answered "Yes" then the Hillyard Service Team has the Career Opportunity for you. Essential ... Industry leading 401(K) and profit-sharing program * Excellent medical, vision, dental Getting ...

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Field Service Team Leader information

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$12

$29

$50

How much do field service team leader jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for field service team leader in the United States is $29.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Field Service Team Leader vs Field Service Technician?

AspectField Service Team LeaderField Service Technician
CredentialsTypically requires leadership experience, technical certifications, and sometimes supervisory trainingRequires technical certifications and hands-on technical skills
Work EnvironmentSupervises and coordinates field service teams, often in diverse locationsPerforms technical repairs and maintenance at client sites or facilities
Employer & Industry UsageCommon in service industries like HVAC, telecommunications, and industrial equipmentFound across similar industries, focusing on technical service delivery

The main difference is that the Field Service Team Leader oversees and manages the team, ensuring service quality and efficiency, while the Field Service Technician focuses on executing technical tasks and repairs. The leader has more supervisory responsibilities, whereas the technician is primarily hands-on.

What are the key skills and qualifications needed to thrive as a Field Service Team Leader, and why are they important?

To thrive as a Field Service Team Leader, you need strong technical knowledge of equipment maintenance, proven team leadership abilities, and typically a background in engineering or a related field. Familiarity with field service management software, diagnostic tools, and relevant safety certifications is often required. Excellent communication, problem-solving, and conflict resolution skills help you effectively coordinate teams and manage client expectations. These skills ensure service efficiency, high customer satisfaction, and effective team performance in dynamic field environments.

What does a Field Service Team Leader do?

A Field Service Team Leader oversees a team of field service technicians responsible for installing, maintaining, and repairing equipment at client sites. They coordinate schedules, ensure work quality, provide technical support, and act as a liaison between clients and the company. Their role also involves training team members, monitoring performance, and ensuring compliance with safety and quality standards. Effective communication and leadership skills are essential for this position.

How does a Field Service Team Leader typically balance managing a team with handling client interactions and technical issues on-site?

A Field Service Team Leader often splits their time between overseeing field technicians, coordinating schedules, and addressing client needs directly. They are responsible for ensuring that all team members are properly briefed, equipped, and supported to resolve technical issues efficiently. Additionally, Field Service Team Leaders frequently serve as the primary liaison between clients and the company, handling escalations and ensuring customer satisfaction. The role requires strong organizational skills, adaptability, and the ability to mentor team members while maintaining high service standards.
More about Field Service Team Leader jobs
What job categories do people searching Field Service Team Leader jobs look for? The top searched job categories for Field Service Team Leader jobs are:
Field Service Team Leader jobs near you
122 - Raley's Customer Service Team Leader - Fernley

122 - Raley's Customer Service Team Leader - Fernley

Bashas'

Fernley, NV • On-site

$24.55/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

New

Bashas' rating

5.7

Company rating: 5.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

79th of 119 rated grocery stores

Job description


We are now hiring Great People Who Care!
A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer is entering or leaving the store. The Customer Service Team Leader sets high standards for performance yet has fun, celebrates successes, develops and empowers a diverse front-end team. Communicates the department vision and engages the team members through collaboration and innovative ideas. The Team Leader uses their industry knowledge and expertise to achieve performance for the front end operation, sales performance, management of team members, policy and procedure compliance, safety, security, supervision, training, mentoring and any other duties as assigned.
Be part of our store team and help us make a positive impact in our customer's lives. We promise our Team Members open and honest communication and opportunities for growth with our company. Our leaders lead with passion and purpose, and celebrate you with meaningful recognition. We promote a healthy life balance because we believe your personal well-being is essential.
We have a passion for food, and we share an inspiring vision, "To change the way the world eats, one plate at a time."
Perks & Benefits
  • Competitive compensation, paid weekly
  • Retirement Benefits
  • Medical, dental, and vision insurance for yourself and eligible dependents
  • Tuition Reimbursement for qualified courses
  • Scholarship opportunities for continued education
  • Family leave and paid time off
  • Store discount programs (10% off household groceries, free items)
  • Discounts to amusement parks, gym memberships, mobile phone plans, etc.
  • Employee Assistance Program (free financial, legal, and mental health services)
  • Fun work environment where you have the opportunity to nourish your community

Responsibilities
A Customer Service Team Leader is a responsible, friendly Team Leader who can safely work in a fast-paced environment and provide excellent customer service while supervising and leading a team. Shifts may vary between early morning to closing.
A Customer Service Team Leader's responsibilities include:
  • Delivering store sales and profit budgets (P&L); Controls shrink, expenses and labor
  • Analyzes and measures department business trends; develops and implements plans to maximize operations/customer experience while meeting or exceeding goals/objectives. (e.g. cash handling, check-stand utilization, speed standards, opening/closing procedures)
  • Plans, organizes, directs and controls all department activities and operations
  • Discusses weekly/period store sales, labor projections, customer satisfaction, cashier speed and safety metrics with department team
  • Proactively plans to ensure customer assistance and other service needs throughout
  • Provides memorable customer service during daily customer interactions
  • Develops future leaders

Desired qualifications include:
  • Friendly and customer service oriented. Interest in food a plus
  • Previous leadership experience desired
  • Self-motivated, with a high attention to detail, quality and presentation
  • Skills to communicate effectively with coworkers and customers
  • Ability to work independently, effectively manage time and multitask in a fast-paced environment
  • Ability to read, understand and follow through on verbal and written directions
  • Ability to reliably meet required work schedule and adhere to company attendance policy

Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Must be 18 years of age
For Internal Transfers/Promotion Candidates:
  1. You must apply through the internal portal
  2. No disciplinary action during the past 6 months
  3. Your current leader must recommend that you apply for this position and provide an endorsement

Compensation: The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.

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