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Field Service Team Leader Jobs (NOW HIRING)

citronhygiene

Service Team Leader

Elkridge, MD · On-site

$15.75 - $20.75/hr

This role combines hands-on fieldwork with leadership responsibilities, ensuring high service quality, operational efficiency, and strong customer satisfaction. Key Responsibilities Team Leadership ...

Citron Hygiene

Service Team Leader

Elkridge, MD · On-site

$60K/yr

This role combines hands-on fieldwork with leadership responsibilities, ensuring high service quality, operational efficiency, and strong customer satisfaction. Key Responsibilities Team Leadership ...

Great American Steakhouse

Service Team Leader

El Paso, TX · On-site

$13 - $14.50/hr

As a Service Team Leader, you will be responsible for assisting the Service manager and overseeing the front-of-house operations and ensuring excellent customer service. Your duties will include ...

TOKYO JOES LLC

Service Team Leader

Surprise, AZ

$14.75 - $19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Surprise, AZ · On-site

$14.75 - $19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Denver, CO · On-site

$16.50 - $21.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Westminster, CO

$16.50 - $21.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Greeley, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Centennial, CO

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Meijer, Inc.

Service Team Leader

Noblesville, IN · On-site

$15 - $19.75/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Tokyo Joe's

Service Team Leader

Denver, CO · On-site

$19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Meijer

Service Team Leader

Normal, IL

$18.45 - $27.05/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

TOKYO JOES LLC

Service Team Leader

Littleton, CO · On-site

$16.25 - $21.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Meijer, Inc.

Service Team Leader

Louisville, KY · On-site

$15.25 - $20.25/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Target Brands, Inc.

Food Service Team Leader

Stoneham, MA · On-site

$25.75 - $43.75/hr

This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. At ...

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Field Service Team Leader information

See salary details

$12

$29

$50

How much do field service team leader jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for field service team leader in the United States is $29.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Field Service Team Leader vs Field Service Technician?

AspectField Service Team LeaderField Service Technician
CredentialsTypically requires leadership experience, technical certifications, and sometimes supervisory trainingRequires technical certifications and hands-on technical skills
Work EnvironmentSupervises and coordinates field service teams, often in diverse locationsPerforms technical repairs and maintenance at client sites or facilities
Employer & Industry UsageCommon in service industries like HVAC, telecommunications, and industrial equipmentFound across similar industries, focusing on technical service delivery

The main difference is that the Field Service Team Leader oversees and manages the team, ensuring service quality and efficiency, while the Field Service Technician focuses on executing technical tasks and repairs. The leader has more supervisory responsibilities, whereas the technician is primarily hands-on.

What are the key skills and qualifications needed to thrive as a Field Service Team Leader, and why are they important?

To thrive as a Field Service Team Leader, you need strong technical knowledge of equipment maintenance, proven team leadership abilities, and typically a background in engineering or a related field. Familiarity with field service management software, diagnostic tools, and relevant safety certifications is often required. Excellent communication, problem-solving, and conflict resolution skills help you effectively coordinate teams and manage client expectations. These skills ensure service efficiency, high customer satisfaction, and effective team performance in dynamic field environments.

What does a Field Service Team Leader do?

A Field Service Team Leader oversees a team of field service technicians responsible for installing, maintaining, and repairing equipment at client sites. They coordinate schedules, ensure work quality, provide technical support, and act as a liaison between clients and the company. Their role also involves training team members, monitoring performance, and ensuring compliance with safety and quality standards. Effective communication and leadership skills are essential for this position.

How does a Field Service Team Leader typically balance managing a team with handling client interactions and technical issues on-site?

A Field Service Team Leader often splits their time between overseeing field technicians, coordinating schedules, and addressing client needs directly. They are responsible for ensuring that all team members are properly briefed, equipped, and supported to resolve technical issues efficiently. Additionally, Field Service Team Leaders frequently serve as the primary liaison between clients and the company, handling escalations and ensuring customer satisfaction. The role requires strong organizational skills, adaptability, and the ability to mentor team members while maintaining high service standards.
More about Field Service Team Leader jobs
What job categories do people searching Field Service Team Leader jobs look for? The top searched job categories for Field Service Team Leader jobs are:
Field Service Team Leader jobs near you
Infographic showing various Field Service Team Leader job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,252 per year, or $29.4 per hour.
Field Service Team Lead

Field Service Team Lead

Mazak Corporation

Windsor Locks, CT • On-site

Full-time

Posted 3 days ago

Mazak Corporation rating

8.3

Company rating: 8.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

114th of 486 rated machine equipment manufacturers

Job description

Mazak Corporation is looking for a Field Service Team Leader to join the Field Service team at our Northeast Technology Center located in Windsor Locks, CT. The Field Service Team Leader will have the responsibility to support, schedule, and manage a group of field technicians. Communicates with customers and other stakeholders and ensures exceptional service support is provided in accordance with corporate metrics and guidelines.
Scope and Responsibilities:
Essential duties include, but are not limited to the following:
• Proactively attains a safe and healthy work environment for all employees.
• Duties will include scheduling and management of regional service engineers
• Effectively handles overflow phone calls/emails into service center as required
• Ensures customer responses are within prescribed time limits and quality as defined by corporate goals
• Thoroughly documents summary of all customer calls in D365 including the correct contacts and list of further actions
• Ensure personnel is used efficiently while maintaining prescribed response times
• The ability to maintain a high degree of customer satisfaction and adhere to our service management principles.
• Responsible for identifying training and development needs of your service team.
• Complete reports, assessment of problems, repairs completed, parts installed, and time involved.
• Utilizes D365 for scheduling and detailed documentation of services records
• Coordinates and expedites as required, repair parts to obtain realistic delivery dates.
• Oversees / manages overtime, takes disciplinary action in coordination with the service manager, as necessary.
• Utilizes excellent call center / customer relationship skillset.
• Proactively determines the need for specialty tools and parts and ensures these items are available Field Service Technicians arrive on site
Education/Certification:
• High Diploma or Equivalent is required
• 2 Year Technical Degree or equivalent experience is a plus
Skills:
• Project Management / high activity scheduling experience
• Customer relations experience
• Ability to multitask
• Previous supervision of field service technicians a plus
• Excellent communication skills.
EOE, including disability/vets
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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