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Field Service Team Leader Jobs (NOW HIRING)

citronhygiene

Service Team Leader

Elkridge, MD · On-site

$15.75 - $20.75/hr

This role combines hands-on fieldwork with leadership responsibilities, ensuring high service quality, operational efficiency, and strong customer satisfaction. Key Responsibilities Team Leadership ...

TOKYO JOES LLC

Service Team Leader

Parker, CO · On-site

$14.75 - $19.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Meijer

Service Team Leader

Grand Rapids, MI · On-site

$15.25 - $20.25/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Tokyo Joe's

Service Team Leader

Highlands Ranch, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Greeley, CO · On-site

$15.25 - $20.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Fort Collins, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Castle Rock, CO · On-site

$16.75 - $22/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Centennial, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Centennial, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Avondale, AZ · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Meijer, Inc.

Service Team Leader

Grand Rapids, MI · On-site

$15.25 - $20.25/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Aggreko

Field Service Team Lead

Los Angeles, CA · On-site

$85K - $112K/yr

We're the global leader in providing energy solutions that help businesses grow and communities ... for Field Service Team Lead, in Santa Fe Springs, CA, who ensures customer satisfaction by ...

ECS Ltd

Team Leader

Hanover, MD · On-site

$70K - $80K/yr

Responsibilities ECS Limited is offering a unique opportunity for a talented and certified Field Services Team Leader to join our Baltimore team. We offer opportunities for professional development ...

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Field Service Team Leader information

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$12

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$50

How much do field service team leader jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for field service team leader in the United States is $29.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Field Service Team Leader vs Field Service Technician?

AspectField Service Team LeaderField Service Technician
CredentialsTypically requires leadership experience, technical certifications, and sometimes supervisory trainingRequires technical certifications and hands-on technical skills
Work EnvironmentSupervises and coordinates field service teams, often in diverse locationsPerforms technical repairs and maintenance at client sites or facilities
Employer & Industry UsageCommon in service industries like HVAC, telecommunications, and industrial equipmentFound across similar industries, focusing on technical service delivery

The main difference is that the Field Service Team Leader oversees and manages the team, ensuring service quality and efficiency, while the Field Service Technician focuses on executing technical tasks and repairs. The leader has more supervisory responsibilities, whereas the technician is primarily hands-on.

What are the key skills and qualifications needed to thrive as a Field Service Team Leader, and why are they important?

To thrive as a Field Service Team Leader, you need strong technical knowledge of equipment maintenance, proven team leadership abilities, and typically a background in engineering or a related field. Familiarity with field service management software, diagnostic tools, and relevant safety certifications is often required. Excellent communication, problem-solving, and conflict resolution skills help you effectively coordinate teams and manage client expectations. These skills ensure service efficiency, high customer satisfaction, and effective team performance in dynamic field environments.

What does a Field Service Team Leader do?

A Field Service Team Leader oversees a team of field service technicians responsible for installing, maintaining, and repairing equipment at client sites. They coordinate schedules, ensure work quality, provide technical support, and act as a liaison between clients and the company. Their role also involves training team members, monitoring performance, and ensuring compliance with safety and quality standards. Effective communication and leadership skills are essential for this position.

How does a Field Service Team Leader typically balance managing a team with handling client interactions and technical issues on-site?

A Field Service Team Leader often splits their time between overseeing field technicians, coordinating schedules, and addressing client needs directly. They are responsible for ensuring that all team members are properly briefed, equipped, and supported to resolve technical issues efficiently. Additionally, Field Service Team Leaders frequently serve as the primary liaison between clients and the company, handling escalations and ensuring customer satisfaction. The role requires strong organizational skills, adaptability, and the ability to mentor team members while maintaining high service standards.
More about Field Service Team Leader jobs
What job categories do people searching Field Service Team Leader jobs look for? The top searched job categories for Field Service Team Leader jobs are:
Field Service Team Leader jobs near you

Service Team Leader

citronhygiene

Elkridge, MD • On-site

$15.75 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

Role Overview

The Service Team Leader is responsible for overseeing daily hygiene service operations while leading a team of technicians delivering services to client sites. This role combines hands-on fieldwork with leadership responsibilities, ensuring high service quality, operational efficiency, and strong customer satisfaction.

Key Responsibilities

Team Leadership & Development

  • Train, coach, and support a team of 10+ Hygiene Technicians
  • Conduct regular performance reviews and provide ongoing feedback
  • Support recruitment, hiring, onboarding, and performance management
  • Foster a transparent and high-performance team culture

Operations & Service Delivery

  • Perform hygiene service duties, including:
    • Delivery and collection of sanitary disposal units
    • Cleaning and detailing washroom fixtures (sinks, toilets, urinals)
    • Installation and replenishment of washroom products (soap, air care, etc.)
  • Support Service Managers with service coverage, including emergencies and missed appointments
  • Conduct site inspections and service audits to ensure quality standards

Customer Service

  • Act as a key point of contact for customers on-site
  • Respond to and resolve customer inquiries and complaints professionally
  • Ensure consistent delivery of high-quality service

Administration & Systems

  • Manage team timesheets and support payroll processes
  • Maintain accurate service records using Salesforce and other systems
  • Assist with accounts receivable (A/R) collection efforts
  • Complete administrative duties as required

Strategic & Operational Support

  • Contribute to regional goals, planning, and operational improvements
  • Support Service Managers with field and office coordination
  • Continuously learn and apply new products, tools, and service procedures

Health & Safety

  • Follow all company health and safety policies and procedures
  • Promote a safe working environment for all team members

Qualifications

Must-Have

  • High School Diploma
  • Minimum 3 years of leadership experience
  • Valid driver’s license
  • Strong organizational skills and attention to detail
  • Ability to work independently and in a team environment
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Strong communication and interpersonal skills

Nice-to-Have

  • Experience with Salesforce, NetSuite, or similar systems
  • Experience in field service, operations, or facilities services

Working Conditions

  • Regular travel to client sites required
  • Ability to lift 25–30 lbs
  • May require occasional evening or extended hours
  • Fast-paced environment with multiple priorities and deadlines

What’s in It for You

  • Comprehensive benefits package (health, dental, vision, life insurance)
  • 401(k) with company match
  • Ongoing training and professional development programs
  • Opportunities for career growth within a stable, growing company
  • Supportive and collaborative team environment

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