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Field Service Team Leader Jobs (NOW HIRING)

Citron Hygiene

Service Team Leader

Elkridge, MD · On-site

$60K/yr

This role combines hands-on fieldwork with leadership responsibilities, ensuring high service quality, operational efficiency, and strong customer satisfaction. Key Responsibilities Team Leadership ...

Tokyo Joe's

Service Team Leader

Wheat Ridge, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Littleton, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Surprise, AZ · On-site

$14.75 - $19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Highlands Ranch, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Denver, CO · On-site

$16.50 - $21.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Mesa, AZ · On-site

$16 - $21/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Aurora, CO · On-site

$16.25 - $21.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Greeley, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Parker, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Aurora, CO · On-site

$16.25 - $21.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Highlands Ranch, CO · On-site

$16.25 - $21.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Avondale, AZ · On-site

$15.65/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Denver, CO · On-site

$19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Littleton, CO · On-site

$16.25 - $21.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

PacificSource

Customer Service Team Leader

Springfield, OR · On-site

$50K - $81K/yr

Demonstrate effective leadership to improve individual performance and develop teamwork and team ... Two years medical insurance or other healthcare related field preferred. Prior customer service ...

OWN, Inc.

Team Leader - Field Services

Springfield, MO · On-site

$13.50 - $17.75/hr

In-depth knowledge of field services principles, practices, and industry standards. * Strong ... and team members. * Business acumen and a customer-focused mindset, with a track record of ...

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All JobsField Service Team Leader Jobs

Field Service Team Leader information

See salary details

$12

$29

$50

How much do field service team leader jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for field service team leader in the United States is $29.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Field Service Team Leader vs Field Service Technician?

AspectField Service Team LeaderField Service Technician
CredentialsTypically requires leadership experience, technical certifications, and sometimes supervisory trainingRequires technical certifications and hands-on technical skills
Work EnvironmentSupervises and coordinates field service teams, often in diverse locationsPerforms technical repairs and maintenance at client sites or facilities
Employer & Industry UsageCommon in service industries like HVAC, telecommunications, and industrial equipmentFound across similar industries, focusing on technical service delivery

The main difference is that the Field Service Team Leader oversees and manages the team, ensuring service quality and efficiency, while the Field Service Technician focuses on executing technical tasks and repairs. The leader has more supervisory responsibilities, whereas the technician is primarily hands-on.

What are the key skills and qualifications needed to thrive as a Field Service Team Leader, and why are they important?

To thrive as a Field Service Team Leader, you need strong technical knowledge of equipment maintenance, proven team leadership abilities, and typically a background in engineering or a related field. Familiarity with field service management software, diagnostic tools, and relevant safety certifications is often required. Excellent communication, problem-solving, and conflict resolution skills help you effectively coordinate teams and manage client expectations. These skills ensure service efficiency, high customer satisfaction, and effective team performance in dynamic field environments.

What does a Field Service Team Leader do?

A Field Service Team Leader oversees a team of field service technicians responsible for installing, maintaining, and repairing equipment at client sites. They coordinate schedules, ensure work quality, provide technical support, and act as a liaison between clients and the company. Their role also involves training team members, monitoring performance, and ensuring compliance with safety and quality standards. Effective communication and leadership skills are essential for this position.

How does a Field Service Team Leader typically balance managing a team with handling client interactions and technical issues on-site?

A Field Service Team Leader often splits their time between overseeing field technicians, coordinating schedules, and addressing client needs directly. They are responsible for ensuring that all team members are properly briefed, equipped, and supported to resolve technical issues efficiently. Additionally, Field Service Team Leaders frequently serve as the primary liaison between clients and the company, handling escalations and ensuring customer satisfaction. The role requires strong organizational skills, adaptability, and the ability to mentor team members while maintaining high service standards.
More about Field Service Team Leader jobs
What job categories do people searching Field Service Team Leader jobs look for? The top searched job categories for Field Service Team Leader jobs are:
Field Service Team Leader jobs near you
Infographic showing various Field Service Team Leader job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,252 per year, or $29.4 per hour.

Service Team Leader

Citron Hygiene

Elkridge, MD • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Great companies start with great people!
Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers. At Citron Hygiene, we have created a fun, inclusive, collaborative, and team-oriented culture. All departments work together to achieve company goals, with camaraderie and respect. We are completely committed to fostering a great culture because we value our internal talent and work hard on maintaining an environment that provides opportunity to those who seek it out.
Role Overview
The Service Team Leader is responsible for overseeing daily hygiene service operations while leading a team of technicians delivering services to client sites. This role combines hands-on fieldwork with leadership responsibilities, ensuring high service quality, operational efficiency, and strong customer satisfaction.
Key Responsibilities
Team Leadership & Development
  • Train, coach, and support a team of 10+ Hygiene Technicians
  • Conduct regular performance reviews and provide ongoing feedback
  • Support recruitment, hiring, onboarding, and performance management
  • Foster a transparent and high-performance team culture

Operations & Service Delivery
  • Perform hygiene service duties, including:
    • Delivery and collection of sanitary disposal units
    • Cleaning and detailing washroom fixtures (sinks, toilets, urinals)
    • Installation and replenishment of washroom products (soap, air care, etc.)
  • Support Service Managers with service coverage, including emergencies and missed appointments
  • Conduct site inspections and service audits to ensure quality standards

Customer Service
  • Act as a key point of contact for customers on-site
  • Respond to and resolve customer inquiries and complaints professionally
  • Ensure consistent delivery of high-quality service

Administration & Systems
  • Manage team timesheets and support payroll processes
  • Maintain accurate service records using Salesforce and other systems
  • Assist with accounts receivable (A/R) collection efforts
  • Complete administrative duties as required

Strategic & Operational Support
  • Contribute to regional goals, planning, and operational improvements
  • Support Service Managers with field and office coordination
  • Continuously learn and apply new products, tools, and service procedures

Health & Safety
  • Follow all company health and safety policies and procedures
  • Promote a safe working environment for all team members

Qualifications
Must-Have
  • High School Diploma
  • Minimum 3 years of leadership experience
  • Valid driver's license
  • Strong organizational skills and attention to detail
  • Ability to work independently and in a team environment
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Strong communication and interpersonal skills

Nice-to-Have
  • Experience with Salesforce, NetSuite, or similar systems
  • Experience in field service, operations, or facilities services

Working Conditions
  • Regular travel to client sites required
  • Ability to lift 25-30 lbs
  • May require occasional evening or extended hours
  • Fast-paced environment with multiple priorities and deadlines

What's in It for You
  • Comprehensive benefits package (health, dental, vision, life insurance)
  • 401(k) with company match
  • Ongoing training and professional development programs
  • Opportunities for career growth within a stable, growing company
  • Supportive and collaborative team environment

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
Citron Hygiene is an equal opportunity employer and welcomes applications from qualified individuals from all backgrounds and abilities. In addition, reasonable accommodations may be made to enable individuals with disabilities throughout the recruitment process and to perform the essential functions of this position.
As a people-first company, we believe every candidate deserves a genuine human experience. Our recruitment process is fully human-led; no AI is used at any stage. Every review, assessment, screening, and hiring decision is made thoughtfully by a recruiter and/or a hiring manager.
Citron Hygiene values the integrity of the recruitment process and strongly encourages applicants to rely on the following trusted sources for information about available employment opportunities: Citron Hygiene's official company website, Indeed, and Glassdoor.

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