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Field Service Manager Jobs in Springfield, MA (NOW HIRING)

Belimed Group

Field Service Manager - East

Hartford, CT · On-site

$85 - $110/hr

Job tasks As the Field Service Manage r you will manage all aspects of the designated service region, including but not limited to, workforce selection, performance management, P&L monitoring ...

N-C

Field Service Technician Level 2

East Windsor, CT · On-site

$32 - $38/hr

VESCO is seeking a Field Service Technician 2 based out of East Windsor, Connecticut! T his ... Relay customer issues, problems, and complaints to Service Manager and/or Technical Support Team ...

PALFINGER

Field Service Technician

Hartford, CT

$34 - $42/hr

This position reports to the Regional Field Service Manager. Your Responsibilities * Perform field repairs and troubleshooting of articulating cranes, truck-mounted forklifts, conveyors, trucks and ...

Graco, Inc.

Field Service Technician

Hartford, CT · On-site

The Field Service Technician is responsible for delivering high-quality technical service and ... Manage tools, parts usage, travel, and expenses responsibly. * Follow all safety policies ...

Graco

Field Service Technician

Hartford, CT · On-site

The Field Service Technician is responsible for delivering high-quality technical service and ... Manage tools, parts usage, travel, and expenses responsibly. * Follow all safety policies ...

Analogic

Field Service Technician

Windsor, CT · On-site

$28 - $35/hr

This position reports to the Area Manager of Security Field Service. This position will cover Bradley International Airport and surrounding areas. Why should you join the Analogic team? At Analogic ...

Analogic

Field Service Technician

Windsor Locks, CT · On-site

$28 - $35/hr

This position reports to the Area Manager of Security Field Service. This position will cover Bradley International Airport and surrounding areas. Why should you join the Analogic team? At Analogic ...

Hobart Services

Service Manager

Hartford, CT · On-site

$75K - $113K/yr

Developing, maintaining, and managing a highly technical field service team. * Support technicians by assisting with installations, preventative maintenance, warranty and post-warranty support ...

Knower

Field Service Technician

Hartford, CT · On-site

Position Overview We are looking for an experienced Field Service Technician with a background in ... Ability to work independently, manage time effectively, and travel locally or regionally as needed

Cover Care

Field Service Technician

West Hartford, CT · On-site

$25 - $27/hr

Perform preventative maintenance on company vehicles and report issues to the Fleet Manager ... years of service technician, mechanical trade, construction, or similar field experience

Opex Corp

Field Service Technician

Manchester, CT · On-site

$25 - $30/hr

OPEX Corporation is currently looking for a full time Field Service Technician. The worker will ... Interact with management as well as other personnel to analyze and correct any equipment ...

Opex

Field Service Technician

Manchester, CT · On-site

$25 - $30/hr

OPEX Corporation is currently looking for a full time Field Service Technician. The worker will ... Interact with management as well as other personnel to analyze and correct any equipment ...

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All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Springfield, MA

Field Service Manager information

See Springfield, MA salary details

$29.4K

$73.5K

$132.5K

How much do field service manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for field service manager in Springfield, MA is $73,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $81,700.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are popular job titles related to Field Service Manager jobs in Springfield, MA?

For Field Service Manager jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Field Service Manager jobs?

Cities near Springfield, MA with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $73,489 per year, or $35.3 per hour.

Field Service Manager - East

Hartford, CT • On-site

Belimed Group
See more jobs at Belimed Groupexternal

$85 - $110/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Employer
SteelcoBelimed Inc.
Location
Hartford, CT
Providence, RI
Boston, MA
New York, NY
Department
Service
Type of work
Full-time
Type of contract
Unlimited
Compensation
$85k-$110k + bonus


SteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, ‘Innovate with confidence’, drives us to meet customer needs with cutting-edge products and services. We are your ideal partner for tailored, end-to-end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We are setting new benchmarks, ensuring our solutions meet and exceed our customers’ ever-changing requirements.
We believe that winning teams are the key to our success. In SteelcoBelimed you will work in an international, open-minded and hands-on team in a growing industry, committed to improving the health of our society.


Job tasks


As the Field Service Manager you will manage all aspects of the designated service region, including but not limited to, workforce selection, performance management, P&L monitoring, territory needs and opportunities, as well as customer relations.
Territory: New York, Connecticut, Rhode Island, Massachusetts, Maine, New Hampshire, Vermont



  • Monitor and manage the overall performance of the service zone, including revenue, expense management, and penetration into the install base

  • Ensure the achievement of all key and operational measures, especially in the areas of safety, development, customer satisfaction, operational improvements, revenue generation, and profitability

  • Develop and manage growth and profitability of the field service business by tracking financial performance to ensure profitability

  • Partner with the Sales team to assist in securing capital equipment sales, new service opportunities, and to retain current business; presents the service offering to customers as required

  • Lead the hiring, training, and development of the field service team

  • Drive performance management, including performance reviews, coaching, and development opportunities to direct reports

  • Develop and implement profitable service programs resulting in sales lead generation and excellent customer service

  • Promote seamless collaboration between Sales and Service teams to drive profitability and efficiency


Your profile

  • Associate’s degree or equivalent work experience

  • Hands-on experience managing a field team of at least 10 mechanical technicians

  • Ability to creatively solve business problems through gathering and analyzing data

  • Excellent interpersonal and communication skills

  • Proficiency in Microsoft Office Suite and other basic computer literacy

  • Knowledge of OSHA standards in a service environment

  • Ability to travel extensively with little notice prior to travel (~20% overnight)

  • Able to obtain a valid passport for occasional international travel


As a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, 401(k) with a partial company match, paid time off and more! You will also be eligible for the Car Allowance program, company cell phone, and laptop.


Join our team and take your career further.


SteelcoBelimed, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. EOE

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