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Field Service Technician Jobs in Springfield, MA

Analogic

Field Service Technician

Windsor Locks, CT

$28 - $35/hr

Summary Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction ...

Analogic

Field Service Technician

Windsor, CT · On-site

$28 - $35/hr

Summary Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction ...

Classet

Field Service Technician

Springfield, MA · On-site

$24 - $26/hr

OWL Services is Hiring a Field Service Technician! Location: Springfield, MA (On-Site / Field-Based) Schedule: Full-Time | 24/7 On-Call Rotation | 30-40% Overnight Travel Pay Rate: $24.00-$26.00/hour ...

Mazak Corporation

Field Service Technician

Hartford, CT · On-site

$60K - $110K/yr

Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Windsor Locks, CT. Duties ...

Graco, Inc.

Field Service Technician

Hartford, CT · On-site

The Field Service Technician is responsible for delivering high-quality technical service and support to customers by installing, maintaining, troubleshooting, and repairing paint timing equipment ...

Graco

Field Service Technician

Hartford, CT

The Field Service Technician is responsible for delivering high-quality technical service and support to customers by installing, maintaining, troubleshooting, and repairing paint timing equipment ...

EnerSys

Field Service Technician III

Hartford, CT · On-site

Learn More About Energy Systems Job Purpose EnerSys is seeking a highly motivated and skilled Field Service Technician III to join our growing Energy Systems team! In this role, you will be a ...

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Field Service Technician information

See Springfield, MA salary details

$14

$25

$39

How much do field service technician jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for field service technician in Springfield, MA is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.13 per hour, depending on experience, location, and employer.

What does a field service technician do?

As a field service technician, your responsibilities and duties include traveling to work sites to conduct maintenance and repairs to computers for individuals and businesses. You must troubleshoot problems that your clients are having with technology, including software and hardware issues. You travel, usually by car, to the home or business of the client so that you can remedy the situation on site. Your job is to listen to the client’s concerns, diagnose the problem, and provide a suitable solution.

What are some common challenges field service technicians face when working at customer sites?

Field Service Technicians often encounter challenges such as troubleshooting unfamiliar equipment, adapting to varied work environments, and managing time efficiently while traveling between client locations. They must also balance technical problem-solving with strong customer service skills, as they represent the company during on-site visits. Additionally, they may need to quickly learn new technologies or procedures to address unique client needs, making adaptability and ongoing learning essential for success in this role.

What are the key skills and qualifications needed to thrive as a field service technician?

To thrive as a Field Service Technician, you need strong mechanical and electrical troubleshooting skills, relevant technical training or certification, and a solid understanding of equipment maintenance. Familiarity with diagnostic tools, service management software, and manufacturers' systems is typically expected. Exceptional problem-solving ability, customer service orientation, and effective communication skills help you stand out in this role. These skills ensure timely repairs, customer satisfaction, and reliable field operations that keep essential systems running smoothly.

What is a field service technician?

Field Service Technicians are skilled professionals who install, maintain, and repair equipment or systems at client locations rather than in a fixed workplace. They often work in industries such as manufacturing, IT, telecommunications, or medical devices, providing on-site technical support and troubleshooting. Their job involves traveling to customer sites, diagnosing issues, performing repairs, and ensuring equipment is functioning properly. Strong problem-solving skills, technical knowledge, and customer service abilities are essential for this role.

What is the difference between Field Service Technician vs Maintenance Technician?

AspectField Service TechnicianMaintenance Technician
CertificationsOften requires technical certifications or manufacturer-specific trainingRequires general maintenance or technical certifications, such as HVAC or electrical licenses
Work EnvironmentTypically works on-site at client locations, traveling between sitesUsually works at a fixed facility or plant, performing routine maintenance
Employer & Industry UsageCommon in telecommunications, HVAC, appliance repair, and industrial equipmentCommon in manufacturing, facilities management, and industrial settings

Both roles involve technical skills and hands-on work, but Field Service Technicians focus on on-site service and repairs at client locations, often requiring travel. Maintenance Technicians generally perform scheduled maintenance at a fixed site, emphasizing routine upkeep. Understanding these differences helps job seekers find the right fit based on work environment and certification requirements.

How much do field service technicians make in the US?

Field service technicians in the US typically earn a median annual salary of around $45,000 to $55,000, with experienced technicians or those in specialized fields earning higher. Salaries can vary based on location, industry, certifications, and level of experience, and many technicians work flexible schedules and use tools like diagnostic equipment.
More about Field Service Technician jobs
What are popular job titles related to Field Service Technician jobs in Springfield, MA? For Field Service Technician jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Field Service Technician jobs? Cities near Springfield, MA with the most Field Service Technician job openings:
Field Service Technician jobs near you
Infographic showing various Field Service Technician job openings in Springfield, MA as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,396 per year, or $25.2 per hour.

Field Service Technician

Analogic

Windsor Locks, CT

$28 - $35/hr

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Summary
Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. All experience levels are welcome to apply. This position reports to the Area Manager of Security Field Service. This position will cover Bradley International Airport and surrounding areas. 
 
Why should you join the Analogic team?
At Analogic, we work together to create life-changing technology. We value your unique skills and abilities and invite you to join our team in supplying transportation security professionals with leading-edge aviation security screening equipment and health care workers with high-tech medical products. We offer a competitive compensation and benefits program, and an opportunity to grow with us! To learn more about our culture, mission and vision please visit www.analogic.com 
The purpose of the Field Service Technician role at Analogic is to deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. This position involves performing electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships. This role requires technical proficiency, excellent communication skills, and the ability to work independently in the field.
 
Your Primary Responsibilities: as Field Service Technician
  • Demonstrate the ability to diagnose errors, technical problems and determine proper solutions.
  • Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge.
  • Document and produce timely and detailed service reports.
  • A willingness to exceed company and customer requirements.
  • Responsive to customer needs and building a positive relationship.
  • Ensure all tools and calibrated equipment are properly maintained at all times.
  • Meet daily service needs at assigned sites and locations
  • Ability to plan and perform repairs and preventative maintenance independently in the field.
  • Able to schedule work based on field needs

Basic Qualifications for Field Service Technician:

  • High School Diploma or equivalent with a minimum of 3-5 years' experience in troubleshooting and repair
  • Exceptional at managing time and able to complete assigned small field projects
  • Technically savvy; innovative, quick to learn and adapt to new technology
  • Professional demeanor and customer focused.
  • Demonstrated professional written and oral communication skills to document detailed reports and communicate effectively with both internal and external customers
  • Flexible and open to a fluid schedule and working environment.
  • Must pass a criminal background check, drug test, pre-employment physical, and credit check
  • Ability to safely and successfully perform the essential physical functions of the job (see application screening questions for additional details).
  • Ability to safely and successfully meet essential qualitative and/or quantitative productivity job standards.
  • Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, and the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI).
  • Must have a valid driver's license and dependable transportation, along with the ability to travel up to 10% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel).
  • Due to contractual obligations, U.S. citizenship or permanent residency (green card) is required for this position.
  • Must be able to work overtime and variable hours as required by business needs.

Preferred Qualifications:

  • Certified trade training

Benefits:

  • 401K with company match vested immediately
  • HSA/FSA match
  • 8 weeks paid parental leave
  • Healthcare for now and healthcare as your family and health change
  • Continuous Education Pathways
  • You will be joining a passionate, driven and diverse global team!
To learn more about our culture please visit:  https://www.analogic.com/careers/
Follow us on LinkedIn: https://www.linkedin.com/company/analogic/
 
 
$28 – $35 hourly
Actual compensation will be determined based on factors including experience, qualifications, geographic location, and internal equity. This position includes health benefits, PTO, and a 401(k) match.

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