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Field Service Manager Jobs in Kennebunk, ME (NOW HIRING)

Contacting and coordinating service visits with customers and AVID support management, and making ... Service technicians work with minimal supervision in the field, and are expected to demonstrate ...

New

As a Field Service Technician , you will be responsible for implementation of our innovative water ... This position will assist Project Managers when jobs are awarded to review project scope of work ...

Field Service Representative

Westbrook, ME · On-site

$85K - $128K/yr

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

... a Field Technician at Spectrum, you will be on the front lines, installing and repairing services ... Effective communication, professionalism, time management, organization, critical thinking ...

... a Field Technician at Spectrum, you will be on the front lines, installing and repairing services ... Effective communication, professionalism, time management, organization, critical thinking ...

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Field Service Manager information

See Kennebunk, ME salary details

$30.8K

$77K

$138.8K

How much do field service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for field service manager in Kennebunk, ME is $76,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $85,600.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What cities near Kennebunk, ME are hiring for Field Service Manager jobs?

Cities near Kennebunk, ME with the most Field Service Manager job openings:

Infographic showing various Field Service Manager job openings in Kennebunk, ME as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $76,972 per year, or $37 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Job description

Position Title: Field Service Technician
Department: Operations
Status: Full Time
Working in a Correctional Environment
Position Summary:
We are a rapidly growing telecommunications company seeking a dedicated and experienced Field Service Technician to join our team. This role is responsible for the installation, maintenance, and repair of customers’ telecommunications systems. The ideal candidate will have strong technical expertise, excellent problem-solving skills, a commitment to delivering outstanding customer service, and comfortable working in a correctional environment.
Key Responsibilities- The duties listed below are representative and may not include all responsibilities:
  • Install, upgrade, and maintain telecommunications systems to meet customer and company requirements.
  • Evaluate customer needs and recommend appropriate solutions.
  • Perform routine testing to ensure systems are operating at peak performance.
  • Conduct diagnostic testing and troubleshooting to identify and resolve technical issues.
  • Install and terminate low-voltage cabling, including CAT5 and CAT6, keystones, and RJ45 connectors.
  • Perform basic computer networking tasks across Windows and Mac environments.
  • Order and replace components for various telecommunications systems and devices.
  • Deliver exceptional customer service by providing clear communication and professional support.
Qualifications:
  • High school diploma or GED required; additional technical training preferred.
  • Proven experience as a telecommunications or field service technician.
  • Solid understanding of telecommunications systems and components.
  • Experience in Business Telephone Systems installation and repair. (Avaya, Toshiba, Panasonic, Mitel, etc.)
  • Telecom cabling, networking and troubleshooting experience.
  • Ability to interpret and work from technical drawings and schematics.
  • Strong technical, analytical, and problem-solving abilities.
  • Ability to perform effectively under pressure and manage multiple tasks.
  • Excellent communication and customer service skills.
  • Valid driver’s license with a clean driving record (extensive travel required).
  • Must successfully pass a background check.
Employment Type amp; Benefits:
This is a full-time position offering a comprehensive benefits package, including:
  • Health, Dental, and Vision Insurance
  • Ancillary Benefits
  • 401(k) Plan
  • Employee Stock Ownership Plan (ESOP)
  • PTO