You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Quick apply
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule. In this role, you will impact customer satisfaction ...
Field Service Manager information
See Waterville, ME salary details
$29.4K - $38.8K
3% of jobs
$38.8K - $48.2K
6% of jobs
$57.6K is the 25th percentile. Wages below this are outliers.
$48.2K - $57.6K
16% of jobs
The median wage is $65.4K / yr.
$57.6K - $67K
30% of jobs
$67K - $76.4K
17% of jobs
$79K is the 75th percentile. Wages above this are outliers.
$76.4K - $85.8K
11% of jobs
$85.8K - $95.2K
5% of jobs
$95.2K - $104.6K
5% of jobs
$104.6K - $114K
2% of jobs
$114K - $123.4K
2% of jobs
$123.4K - $132.8K
2% of jobs
$29.4K
$73.6K
$132.8K
How much do field service manager jobs pay per year?
As of Aug 9, 2026, the average yearly pay for field service manager in Waterville, ME is $73,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $81,800.00 per year, depending on experience, location, and employer.
How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?
A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.
What is the difference between Field Service Manager vs Service Technician?
| Aspect | Field Service Manager | Service Technician |
|---|---|---|
| Credentials | Typically requires management experience, technical knowledge, and certifications like HVAC or electrical licenses | Requires technical certifications, such as HVAC, electrical, or plumbing licenses |
| Work Environment | Supervises teams, plans service schedules, and manages client relationships | Performs on-site repairs, installations, and maintenance tasks |
| Employer & Industry Usage | Used in industries like HVAC, telecommunications, and industrial equipment | Common in similar industries for hands-on technical work |
The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.
How much do field service managers make in the US?
Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.
What is a field service manager?
Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.
What are the key skills and qualifications needed to thrive as a field service manager?
To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What cities near Waterville, ME are hiring for Field Service Manager jobs? Cities near Waterville, ME with the most Field Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 8 days ago
Honeywell rating
8.3
Based on 186 frontline employees who took The Breakroom Quiz
66th of 537 rated manufacturers
Job description
Job Description
As a Sr Field Service Supervisor here at Honeywell, you will lead and manage a team of field service technicians and is directly responsible for driving accountability , operational discipline, and performance execution across the New Hampshire service organization. This role ensures technicians meet Honeywell standards in productivity, quality, customer satisfaction, safety, and compliance. The Senior Service Supervisor provides hands-on leadership, clear expectations, and consistent follow-through to ensure the team delivers predictable, high-quality service outcomes every day.
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule.
In this role, you will impact customer satisfaction, operational efficiency, and the overall success of our field service operations by providing leadership, strategic direction, and hands-on support to the service team.
Responsibilities
KEY RESPONSIBILITIES
Team Leadership & Accountability
Operational Execution
Customer Experience & Issue Resolution
Technical Expertise & Support
Financial & Business Accountability
Qualifications
YOU MUST HAVE
WE VALUE
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: May 14, 2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Required Skills
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As a Sr Field Service Supervisor here at Honeywell, you will lead and manage a team of field service technicians and is directly responsible for driving accountability , operational discipline, and performance execution across the New Hampshire service organization. This role ensures technicians meet Honeywell standards in productivity, quality, customer satisfaction, safety, and compliance. The Senior Service Supervisor provides hands-on leadership, clear expectations, and consistent follow-through to ensure the team delivers predictable, high-quality service outcomes every day.
You will report directly to our Sr Field Service Manager, and you'll work out of our Augusta, Maine location on a Remote work schedule.
In this role, you will impact customer satisfaction, operational efficiency, and the overall success of our field service operations by providing leadership, strategic direction, and hands-on support to the service team.
Responsibilities
KEY RESPONSIBILITIES
Team Leadership & Accountability
- Set clear daily/weekly expectations for technician performance, productivity, response times, documentation quality, and customer communication.
- Ensure technicians complete required tasks and hold them accountable through consistent follow-up, coaching, structured 1:1s, and performance management.
- Use data (labor utilization, cycle times, backlog, chargeable hours, first-time-fix) to monitor execution and intervene early when performance gaps appear.
- Conduct ride-along and job audits to verify work quality and adherence to procedures.
- Identify service agreement expansion opportunities during technician job reviews, customer debriefs, and site visits.
- Ensure technicians are trained and held accountable to recognizing, documenting, and communicating leads related to:
- Contract upgrades, Additional systems coverage, Planned maintenance scope increases, Multi-site or regional consolidation opportunities
- Partner with the Service Sales team to convert opportunities uncovered through service execution,
- Monitor contract execution performance and address any operational gaps that could impact renewal likelihood.
- Drive technician accountability for identifying SPOT opportunities during daily service work (repairs, replacements, upgrades, retrofits, code compliance work, optimization recommendations).
- Reinforce a culture where identifying improvement opportunities is a standard expectation of every site visit, escalating urgent opportunities
Operational Execution
- Manage scheduling, labor planning, and dispatching to ensure service commitments are met with strong resource efficiency.
- Lead daily or weekly operational stand-ups to review KPIs, safety topics, priorities, and roadblocks.
Customer Experience & Issue Resolution
- Drive technician ownership of each contract's service level agreements, customer relationships, communication, and problem resolution.
Technical Expertise & Support
- Provide assistance and/ or direct team for guidance on troubleshooting the Honeywell and third-party systems.
- Ensure all work complies with Honeywell safety rules, local codes, NFPA standards, and state requirements.
Financial & Business Accountability
- Support financial goals by ensuring productivity, chargeability, and labor utilization targets are met.
- Identify revenue opportunities (service agreements, upgrade recommendations, replacements) and coach technicians to do the same.
Qualifications
YOU MUST HAVE
- 5 or more years field experience in building systems service (HVAC controls, Fire, Security, BAS).
- 3-5 years supervisory, team lead, or senior technician experience.
- Strong ability to hold teams to clear standards and drive consistent execution.
- Proficient with Honeywell platforms (EBI, N4, Security Systems, XLS, etc.) or similar systems.
- Strong organizational, follow-up, and communication skills.
- Valid driver's license; ability to travel throughout NH.
WE VALUE
- Honeywell certifications.
- NICET II+ (for Fire roles), state licenses, or equivalent.
- Experience with ERP systems like SAP, Salesforce, Oracle etc
- Proficiency with using online tools like Power BI, MS Office 365 applications,
- Background in coaching, corrective action, or performance management
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: May 14, 2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Required Skills
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What Honeywell employees say
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About Honeywell
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Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.
Industry
Furniture manufacturing
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
1906