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Field Service Engineer Jobs in Rochester, NY (NOW HIRING)

hillman

Part Time Field Service Technician

Rochester, NY · On-site

$23 - $24/hr

Job Summary - Part Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the ...

hillman

Part Time Field Service Technician

Rochester, NY · On-site

$23 - $24/hr

Job Summary - Part Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the ...

hillman

Part Time Field Service Technician

Rochester, NY · On-site

$23 - $24/hr

Job Summary - Part Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the ...

hillman

Part Time Field Service Technician

Rochester, NY · On-site

$23 - $24/hr

Job Summary - Part Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the ...

hillman

Part Time Field Service Technician

Rochester, NY · On-site

$23 - $24/hr

Job Summary - Part Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the ...

AGS LLC

Field Service Technician II

Rochester, NY

Become a Field Service Technician at AGS! ???? Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team ...

Integrated Resources INC

PROCESS ENGINEER

Rochester, NY · On-site

... and Field Service Develop repair process with internal resources and/or external suppliers Develop work instructions & execute the Change process - Develop Change Plan, Engineering Change Orders ...

Canon Careers

Field Service I Technician

Rochester, NY

$19 - $26.31/hr

Were actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts ...

Culligan 92NY

Field Service Technician

Lima, NY · On-site

$25 - $28/hr

The service technician provides repairs, upgrades, maintenance, and installations for Culligan equipment and products in customers' homes and/or businesses. The technician's goal is to provide the ...

Canon Careers

Field Service I Technician

Rochester, NY

$19 - $26.31/hr

Were actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts ...

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Showing results 1-20

All JobsField Service Engineer JobsField Service Engineer Jobs in Rochester, NY

Field Service Engineer information

See Rochester, NY salary details

$36K

$70.3K

$104.1K

How much do field service engineer jobs pay per year?

As of Jul 9, 2026, the average yearly pay for field service engineer in Rochester, NY is $70,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $83,400.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
More about Field Service Engineer jobs
What are popular job titles related to Field Service Engineer jobs in Rochester, NY? For Field Service Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Rochester, NY look for? The top searched job categories for Field Service Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Field Service Engineer jobs? Cities near Rochester, NY with the most Field Service Engineer job openings:
Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Rochester, NY as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $70,271 per year, or $33.8 per hour.
Part Time Field Service Technician

Part Time Field Service Technician

hillman

Rochester, NY • On-site

$23 - $24/hr

Other

PTO

Re-posted 15 days ago

Job description

Job Summary - Part Time Field Service Technician – Rochester, NY 

Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the Rochester, NY area. You would begin your career with RDS as a Kiosk Technician training on key duplicating (Minute Key), tag engraving (Quick Tag) kiosks as well as 3rd party service (Eco-ATM, Pokemon).

The territory consists of 40+ kiosks and number of hours per week is around 20 - 25. This role is based on experience, usually paying $23-24 an hour. Car Allowance will be provided along with cell-phone reimbursement and a corporate gas card for business miles. 

Benefits: 

  • Wellness Program
  • Employee Stock Purchase Plan
  • Vacation/Paid Time Off/Sick Days/Floating Holidays

Essential Job Functions*

  • Re-stock and perform routine service on kiosks as needed (determined by demand at the machine, or schedule).
  • Perform on-call repairs or adjustments to the machine when the machine goes out of order.
  • New kiosk Installations or swap newer kiosks of machines in the local area.
  • Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues.
  • Keep track of inventory for re-stocking machines that are in Kiosk Tech’s possession.
  • Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

  • High School Diploma or GED
  • Background in electromechanical repair and maintenance (preferred).
  • Prior experience in retail merchandising, field operations and customer service (preferred).
  • A minimum of 1-3 years of experience in a similar profile (preferred).
  • Experience with tools and troubleshooting mechanical problems.
  • Ability to read, write and speak fluent English to include technical “jargon”.

Competencies – Knowledge, Skills, and Abilities

  • Computer literacy, including knowledge of Microsoft Word, Microsoft Excel, and Outlook
  • Ability to always represent Hillman professionally
  • Ability to work weekends when required

Operational Equipment

  • Must have an excellent driving record with a valid driver's license. Clean driving record is mandatory. Major driving violations will eliminate potential candidates.
  • Must have reliable transportation with automobile insurance (mileage reimbursement)
  • Must have a reliable cell phone (reimbursed)

Work Environment and Physical Demands

Work Environment

Sales/Service: Environment varies due to location/store set-up. May be exposed to cramped quarters, dust, fumes, or odors. Travel required daily. May have to drive 200 miles daily. Hand/eye coordination required. Function vision and hearing required.

Physical Demands

Sales/Service: Medium, lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.

#RDS

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