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Field Service Engineer Jobs in Rochester, NY (NOW HIRING)

Field Service Tech - Digital Imaging Solutions - Syracuse and Rochester New York Territory Zing Recruiting has partnered with a global company within the office technologies solutions space fill a ...

Description We are looking for a Field Service Technician responsible for the installation, maintenance, and servicing of fountain soda systems, juice systems, and bulk carbon dioxide (CO2) vessels.

G./engineering- providing on ground request support Oversee Recall and Required Service Updates (RSU) follow-up and reduction Establish yourself as a quality feedback liaison Highly motivated ...

Field Service Consultant

Rochester, NY · On-site

$75K - $79K/yr

G./engineering- providing on ground request support • Oversee Recall and Required Service Updates (RSU) follow-up and reduction • Establish yourself as a quality feedback liaison • Highly ...

Job Summary - Part Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the ...

Job Summary - Part Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the ...

Job Summary - Part Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the ...

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Field Service Engineer information

See Rochester, NY salary details

$36K

$70.3K

$104.1K

How much do field service engineer jobs pay per year?

As of Jul 9, 2026, the average yearly pay for field service engineer in Rochester, NY is $70,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $83,400.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
What are popular job titles related to Field Service Engineer jobs in Rochester, NY? For Field Service Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Rochester, NY look for? The top searched job categories for Field Service Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Field Service Engineer jobs? Cities near Rochester, NY with the most Field Service Engineer job openings:
Infographic showing various Field Service Engineer job openings in Rochester, NY as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $70,271 per year, or $33.8 per hour.

Field Service Technician

Access Elevator & Lift

Rochester, NY

$20 - $30/hr

Full-time

Re-posted 19 days ago


Job description

Join Our Team as an Field Service Technician!

We’re looking for mechanically inclined technicians to join our team. Experience in overhead doors, garage doors, gates, or similar mechanical installation fields translates extremely well to this role and offers a lateral move with real advancement potential. If you’ve worked with motors, cables, pulleys, hydraulics, or mechanical troubleshooting, you’ll find your skills highly transferable in this high-demand specialty trade.

Responsibilities:

  • Install, service, and maintain residential and commercial elevators, platform lifts, and other accessibility equipment
  • Diagnose mechanical, electrical, and hydraulic issues using proper tools and testing equipment
  • Perform routine inspections and preventative maitenance
  • Inspect and repair pneumatic systems
  • Conduct wiring and electrical systems maintenance
  • Assist with building maintenance tasks
  • Execute preventive maintenance on hydraulics systems

Required Skills:

  • Mechanical aptitude and hands-on experince in a related
    (overhead doors, garage doors, gates, HVAC, electrical, etc.)
  • Ability to read and interpret manuals, diagrams, and technical instructions
  • Comfortable working with power tools, ladders, lifts & heavy equipment
  • Valid driver's license with a clean driving record
  • Experience in Electrical Wiring
  • Mechanical Maintenance skills

Preferred (but not required):

  • Previous experience with motors, cables, pulley, hydraulics, or low-voltage wiring
  • Prior field service or installation experience
  • OSHA or trade certifications

Company Information:

Access Elevator has been empowering mobility and independence since 2005, when it was founded to meet the growing demand for accessible home and commercial modifications. What began as a response to customer needs has grown into a trusted provider of lift and elevator solutions across the region. Today, we’re proud to be part of the globally respected Cibes Lift Group. Our team - led by President and Managing Director Sean Fenton - includes dedicated technicians, sales experts, and support staff united by a shared purpose: making spaces safer and more accessible for everyone.

DEI Statement:

We are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity drives innovation and creativity, and we welcome candidates from all backgrounds to apply.

EEO Statement:

Our company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.


Employment Type: Full Time
Salary: $20 - $30 Hourly
Bonus/Commission: No