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Field Service Engineer Jobs in Rochester, NY (NOW HIRING)

Ametek

Field Service Engineer

Rochester, NY · On-site

The Field Service Engineer is responsible for providing customers with technical support related to the application and use of our products. They also provide solutions to technical concerns on the ...

Ametek

Field Service Engineer

Rochester, NY · On-site

The Field Service Engineer is responsible for providing customers with technical support related to the application and use of our products. They also provide solutions to technical concerns on the ...

New

Rotork

Apprentice Field Service Engineer

Rochester, NY · On-site

$18 - $20/hr

Company Description The apprentice Field Service Engineer role combines academic and on the job training over a four-year period. Over the four years the apprentice will complete courses within a ...

Rotork

Apprentice Field Service Engineer

Rochester, NY · On-site

$18 - $20/hr

The apprentice Field Service Engineer role combines academic and on the job training over a four-year period. Over the four years the apprentice will complete courses within a maintenance and ...

DMG MORI USA, INC

Service Engineer

Rochester, NY · On-site

$83K/yr

Service Engineer Reports to : Service Expert Coordinator Location : DMG MORI TC Hours : Monday ... Bachelors or Associates Degree in technical related field of study preferred. * 3-5 years of ...

Jenoptik

Service Engineer

Rochester, NY

Provide product demonstrations and support engineering center testing and measurement services. * Identify customer's needs and sales opportunities and suggest technical solutions for optical ...

TEKsystems

Field Service Technician

Rochester, NY

$23 - $25/hr

The Field Service Engineer (FSE) will travel within the greater area of their specified market to ensure the simulators are working properly by performing preventive maintenance. Traveling ...

New

Jenoptik

Service Engineer

Rochester, NY · On-site

Provide product demonstrations and support engineering center testing and measurement services. * Identify customer's needs and sales opportunities and suggest technical solutions for optical ...

NECI

Field Service Technician

Rochester, NY · On-site

We are interested in finding a Field Service Technician to join our growing team. In this role, the individual is responsible for the overall success of valve repair service operations in the field ...

NECI

Field Service Technician

Clifton Park, NY · On-site

$20 - $36/hr

Were looking for a Field Service Technician to play a key role in valve repair and service operations. In this position, you'll work on a variety of equipment, including safety pressure relief valves ...

Stellix

Field Service Technician

Rochester, NY · On-site

$20 - $36/hr

Company Paid STD, LTD, and Life Insurance Field Service Technician - Join Our Growing Team! Are you a hands-on problem solver with a passion for mechanical work and safety? We're looking for a Field ...

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All JobsField Service Engineer JobsField Service Engineer Jobs in Rochester, NY

Field Service Engineer information

See Rochester, NY salary details

$36K

$70.3K

$104.1K

How much do field service engineer jobs pay per year?

As of Jul 8, 2026, the average yearly pay for field service engineer in Rochester, NY is $70,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $83,400.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
More about Field Service Engineer jobs
What are popular job titles related to Field Service Engineer jobs in Rochester, NY? For Field Service Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Rochester, NY look for? The top searched job categories for Field Service Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Field Service Engineer jobs? Cities near Rochester, NY with the most Field Service Engineer job openings:
Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Rochester, NY as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $70,271 per year, or $33.8 per hour.
Field Service Engineer

Field Service Engineer

Ametek

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

AMETEK rating

7.6

Company rating: 7.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

65th of 141 rated electronics manufacturers

Job description

About Us:
Join AMETEK Power Instruments, an innovative leader in electronic instrumentation for the electric utility and process industries. We specialize in delivering top-tier products like fault recorders, annunciators, and turbine engine sensors that measure and monitor power generation, transmission, and end-user assets. If you're ready to make a real impact in the energy and manufacturing sectors, we invite you to bring your expertise and passion to our team.
Job Summary:
AMETEK Power Instruments is seeking a Field Service Engineer to offer aftermarket support for our Electronic Instruments used in the electric utility and industrial markets.
The Field Service Engineer is responsible for providing customers with technical support related to the application and use of our products. They also provide solutions to technical concerns on the assigned products both on and off a customer's site by performing repairs, calibration, and maintenance.
Key Responsibilities:
  • Provide technical support for Power Instruments electric products as well as secondary products via phone, email, video conference and on-site service.
  • Set up and test products to duplicate and verify customer reported issues
  • Document product defects and liaise with product management, engineering and the customer
  • Provide customers with quotations for spare parts, repairs, upgrades, field service and training
  • Travel to customer sites and perform installation, commissioning and training on all products
  • Generate field service reports
  • Create training material for assigned products
  • Generate, process and analyze Return Material Authorizations (RMAs) and provide customers with detailed report of findings
  • Repair and calibrate equipment as needed
  • Construction of service test fixtures
  • Assist the sales and product management teams with customer presentations and demonstrations
  • Provide backup support for the sales application team on technical specification review and generation of product quotes
  • Enter and process spare parts and field service orders
  • Other service related duties as required

Minimum Qualifications:
  • Associate's degree in Electronics or related field or equivalent work experience required, for Technician level
  • 3+ years' experience servicing and trouble-shooting industrial electric equipment revenue meters
  • Understanding of and ability to use trigonometry and algebra to solve problems
  • Ability to read and interpret schematic diagrams
  • Understanding of various communication topologies and protocols; Ethernet, RS-232, RS-485, Dial-up Modem
  • Strong user of Microsoft Excel as a data analysis tool; formula writing
  • Ability to configure PC hardware/software for Ethernet and Serial communication

Desired Qualifications:
  • Bachelor's degree in Electrical Engineering or Electrical Engineering Technology for Engineer level
  • 5+ years' experience servicing and trouble-shooting industrial electric equipment revenue meters
  • Strong written and verbal communication skills
  • Desire to learn and understand how things work
  • Organized and detail oriented
  • Self-motivated requiring minimal direction
  • Strong aptitude for problem solving

What's in It for You:
  • Competitive compensation, holiday pay, and paid time off
  • Great benefits package that includes health, vision, and dental insurance
  • 401(k), plus matching
  • Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
  • Paid parental leave
  • Employee referral program
  • Tuition reimbursement program
  • Employee assistance program
  • Exciting, fast-paced environment where you could make a true impact
  • Opportunities for career advancement within our business unit and across all other AMETEK business entities

Additional Details:
Location:
This position can be based in Rochester, NY or Coral Springs, FL.
Up to 15% - 30% travel may be required away from our Rochester/Coral Springs facility.
The headquarters for AMETEK Power Instruments is in Rochester.
Rochester is a city of rich culture and natural beauty. Explore museums, music festivals, and picturesque parks. Nearby Finger Lakes offer wine tasting and outdoor fun. Rochester's strong economy and educational institutions make it an excellent place to live and work. Discover a vibrant, welcoming community in Rochester.
In Coral Springs, the Florida lifestyle shines year-round. With a tropical climate and endless sunshine, Coral Springs is a haven for outdoor and cultural enthusiasts. Enjoy outdoor activities, including water sports and golf, amidst beautifully landscaped parks. Immerse yourself in the local arts scene and explore a vibrant downtown with dining, shopping, and community events. Coral Springs offers a family-friendly atmosphere with top-rated schools and easy access to stunning beaches and major metropolitan areas.
To learn more about our company and our job opportunities, visit us at:
https://www.ametek.com/careers
To learn more about the business unit you'll be joining, visit us at:
https://www.ametekpower.com/
#LI-Onsite
#LI-CK1
Compensation
Employee Type: Salaried
Currency: USD
Salary Minimum: 80,000
Salary Maximum: 110,000
Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.

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