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Field Service Engineer Jobs in Poughkeepsie, NY (NOW HIRING)

Field Service Engineer

Poughkeepsie, NY ยท On-site +1

$38 - $42/hr

Overview The Field Service Engineer is a customer-facing technical expert responsible for installing, servicing, troubleshooting, calibrating, upgrading, and supporting MPI wax injection and ...

Join Hitachi Energy as a High Voltage Field Service Engineer and become a key player in our mission to power a sustainable future. In this dynamic role, you'll tackle complex field assignments, from ...

Job's Mission As a Senior Field Service Engineer at ASM, you will play a critical role in supporting leading semiconductor manufacturers by installing, maintaining, and troubleshooting ASM's advanced ...

Job's Mission As a Senior Field Service Engineer at ASM, you will play a critical role in supporting leading semiconductor manufacturers by installing, maintaining, and troubleshooting ASM's advanced ...

Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to ...

Lead Field Service Technician Lint-X Dryer Vent & Airflow Services Lint-X is the leading, professional airflow and dryer vent service company in the region. We service high-end residential homes ...

Lead Field Service Technician Lint-X Dryer Vent & Airflow Services Lint-X is the leading, professional airflow and dryer vent service company in the region. We service high-end residential homes ...

Training & development Lead Field Service Technician Lint-X Dryer Vent & Airflow Services Lint-X is the leading, professional airflow and dryer vent service company in the region. We service high-end ...

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Field Service Engineer information

See Poughkeepsie, NY salary details

$36.1K

$70.4K

$104.2K

How much do field service engineer jobs pay per year?

As of Aug 29, 2026, the average yearly pay for field service engineer in Poughkeepsie, NY is $70,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

How much do field service engineers make?

Field service engineers typically earn a median annual salary of around $55,000 to $75,000, depending on experience, industry, and location. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and on-site repairs.

What cities near Poughkeepsie, NY are hiring for Field Service Engineer jobs?

Cities near Poughkeepsie, NY with the most Field Service Engineer job openings:

Infographic showing various Field Service Engineer job openings in Poughkeepsie, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,364 per year, or $33.8 per hour.

Field Service Engineer

MPI Systems

Poughkeepsie, NY โ€ข On-site, Remote

$38 - $42/hr

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago


Job description

Overview

The Field Service Engineer is a customer-facing technical expert responsible for installing, servicing, troubleshooting, calibrating, upgrading, and supporting MPI wax injection and automation equipment used in the Investment Casting Industry. The role combines hands-on field service, remote diagnostics, technical training, and customer consultation.

This position is ideal for a technically strong, self-directed problem solver who enjoys working directly with customers and equipment, traveling to job sites, and partnering with internal teams to deliver practical solutions.

ResponsibilitiesWhat You'll Do
  • Serve as a primary technical contact between customers and MPI for service-related needs.
  • Troubleshoot electrical, mechanical, hydraulic, pneumatic, PLC, temperature-control, and automation systems.
  • Perform machine installations, repairs, preventive maintenance, calibrations, upgrades, and field modifications.
  • Provide remote technical support using TeamViewer and other connectivity tools.
  • Travel to customer sites and provide hands-on support to diagnose and resolve equipment issues.
  • Interpret electrical, hydraulic, pneumatic, and mechanical schematics, machine bills of material, and technical specifications.
  • Support automation systems, including robotic teach-point setup and related components.
  • Create clear, step-by-step procedures for troubleshooting, operation, and customer training.
  • Train customers and conduct technical training sessions as needed.
  • Evaluate customer processes and recommend ways to improve equipment utilization, efficiency, and value.
  • Document service activities through field service reports and MPI's ERP system.
  • Maintain accurate accountability of parts and components used during service work.
  • Partner with Engineering on technical issues and solution development; communicate quality concerns through the appropriate channels.
  • Support Sales with technical inquiries and assist with Factory Acceptance Testing and Site Acceptance Testing when requested.
  • Identify opportunities to reduce costs, improve product efficiency, and eliminate waste.
  • Participate in MPI Lean initiatives and continuous-improvement activities.
  • Follow company policies, travel guidelines, safety requirements, and applicable OSHA practices.
  • Perform other duties as assigned by Management.
Work Environment & Travel
  • Approximately 75% national and international travel with the remaining time providing factory-based support.
  • Customer-site work may include weekend stays and travel at varying times to meet customer needs.
  • Industrial/production environment requiring safe work practices and OSHA compliance.
  • Occasional lifting of up to 50 lbs.; moving heavier equipment, up to 1,000 lbs., with proper equipment.
  • Work is focused on Investment Casting applications, including wax room injection, assembly, and automation.
QualificationsWhat You'll Bring
  • Strong diagnostic, troubleshooting, critical-thinking, and problem-solving skills.
  • Excellent written, verbal, and listening communication skills, including the ability to work effectively with customers whose primary language may not be English.
  • Professional presence, strong customer-service skills, and the ability to take ownership of issues through resolution.
  • Ability to work independently, make sound decisions, and recognize when additional guidance is needed.
  • Strong organization and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to explain technical information clearly and present to technical or commercial customer teams.
  • Advanced computer skills and proficiency with Microsoft Office applications.
  • Experience with ERP systems; Epicor experience is a plus.
  • Ability to mentor peers and contribute effectively as part of a team.
  • Valid driver's license and current U.S. passport with the ability to travel internationally.
  • ITAR contracts with our customers require all MPI staff to be US citizens.
Education & Experience
  • Associate degree in Mechanical or Electrical Engineering, or equivalent relevant experience.
  • 5+ years of experience with hydraulics, pneumatics, PLCs, and Windows-based systems.
  • Automation and 6-axis robotics experience is a plus.
Company ProfileWhy Join MPI
  • Competitive salary range of $38.00-$42.00 per hour, commensurate with experience.
  • Excellent benefits including medical, dental, vision, and generous PTO.
  • Be part of an innovative company that invests in your growth.
  • Work with advanced technologies in a collaborative, team-focused environment.
  • Contribute to meaningful projects that make an impact on global manufacturing.
  • Opportunity for career advancement.

Ready to join a company where innovation and continuous improvement drive success? Apply today and become part of MPI's dynamic team.

Company Website

www.mpi-systems.com

Employment Type: FULL_TIME