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Field Case Manager Jobs in Decatur, IL (NOW HIRING)

St Clair County, IL

Career Specialist

Clinton, IL · On-site

$40K - $44K/yr

... related field from an accredited college or university preferred. 2.Experience: Two or more years of responsible case management experience preferred. Knowledge of Workforce Innovation and ...

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Field Case Manager information

See Decatur, IL salary details

$17

$33

$41

How much do field case manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for field case manager in Decatur, IL is $33.02, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $35.91 per hour, depending on experience, location, and employer.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What are popular job titles related to Field Case Manager jobs in Decatur, IL?

For Field Case Manager jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Field Case Manager jobs in Decatur, IL look for?

The top searched job categories for Field Case Manager jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Field Case Manager jobs?

Cities near Decatur, IL with the most Field Case Manager job openings:

Field Case Manager jobs near you
Infographic showing various Field Case Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $68,689 per year, or $33 per hour.

Career Specialist

St Clair County, IL

Clinton, IL • On-site

$40K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Salary : $40,950.00 - $44,850.00 Annually
Location : Intergovernmental Grants Clinton County, IL
Job Type: Full-Time
Job Number: 202400174
Department: Intergovernmental Grants
Opening Date: 04/24/2026
Closing Date: 4/30/2027 11:59 PM Central
Description
This position significantly impacts each participant's opportunity to gain employment and self sufficiency. It also impacts the department's ability to meet performance goals and to pass all federal, state, and local monitoring reviews. In addition, this position figures significantly in the Workforce Development Group's ability to meet the service demands of a customer driven program.
COMPLEXITY OF THE JOB:
A complex position requiring knowledge of federal, state, and local regulations; the skill to advise clients in selecting the most appropriate educational and training options available to them; and the ability to manage a large caseload.
Examples of Duties
PRINCIPAL DUTIES:
1. Provide a full range of employability development and case management services to an assigned caseload under Workforce Innovation and Opportunity Act (WIOA) Title I, Trade Adjustment Assistance Act and all related workforce development programs.
2. Determine eligibility of applicants under various WIOA funding streams. Provide accurate information concerning eligibility criteria, documentation requirements and application procedures. Complete all forms, collect required documentation related to eligibility determination, and maintain this information in client files and other record keeping systems.
3. Assess applicant suitability for employment and training programs and services. Refer appropriate applicants to programs not managed by WIOA. Provide information on the full range of available services and counsels applicants about the same.
4. Refer all suitable applicants to objective assessment. Review assessment reports with applicants, as well as applicant's job training and supportive services needs.
5. Develop an individual employability plan (IEP) for each applicant, record all case management related information including the individual's employability development plan. Update the IEP on an on-going basis.
6. Provide participants with career, and education information, as well as current employment trends, growth occupation projections and job search assistance.
7. Enroll each assigned participant into one or more appropriate WIOA Title I, Trade Adjustment Assistance Act or related training programs and/or supportive services. Maintain a current and accurate enrollment record for all assigned participants. Complete exit records as approved by the Field Office Supervisor.
8. Manage program budgets in accordance with obligation and de-obligation system procedures and instructions. Authorize payments for participant training and service costs.
9. Monitor participant's achievement of performance standards. Maintain regular contact with all participants assigned to case load.
10. Enter all appropriate participant information including training, service and termination records into the IWDS system. Maintain knowledge of partner programs and be able to make appropriate referrals and effective coordination.
11 .Perform all general customer service activities including responding to general inquiries, assisting with orientations and other outreach activities and facilitating services in Southwestern Illinois workNet™ Center Resource Rooms.
12. Maintain knowledge of WIOA programs and related federal, state, and local policy and regulations relevant to WIOA Title I and Trade Adjustment Assistance Act.
13. Maintain a professional working relationship with and knowledge of other agencies and programs to facilitate the referral of applicants in need of other services as well as the necessary exchange of information relative to common clients.
14. Prepare routine and special reports as directed by Field Office Supervisor.
15.Perform other duties as assigned.
Typical Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Knowledge of federal, state, and local regulations of all WIOA titles, Trade Adjustment Assistance Act and programs, and other related workforce development programs. Ability to comprehend and apply regulatory intent and make objective decisions concerning eligibility, program suitability and assessments.
2. Effective oral and written communication skills to ensure completion of accurate, informative files. Ability to write reports and professional correspondence with accuracy. Ability to communicate to officials, supervisors, individuals or groups effectively.
3. Ability to evaluate the personal characteristics, barriers, educational and work experience, interests, aptitudes, and temperaments of applicants and participants in terms of their occupational viability.
4. Knowledge of the principles of individual appraisals, vocational advising, testing, and counseling theories and practices.
5. Ability to deal effectively with the public, employers, service providers, educators and representatives of public and private agencies.
6. Social service skills and knowledge of the social and supportive service resources available to clients.
7. Ability to collect, analyze, interpret, and report data.
8. Problem solving and decision-making skills at a level to justify the services provided to clients and the actions taken in providing such services.
9. Ability to operate and use computers and office equipment.
10. Ability to perform all physical functions and activities essential to position including but not limited to daily attendance; travel as required; sitting for long periods; use of computer keyboard and monitor; and lifting client files.
EDUCATION AND EXPERIENCE:
1.Education:
Bachelor's degree in Counseling, Social Science, Education, Psychology or related field from an accredited college or university preferred.
2.Experience:
Two or more years of responsible case management experience preferred.
Knowledge of Workforce Innovation and Opportunity Act and Trade Adjustment Act programs is preferred.
Supplemental Information
"AN EQUAL OPPORTUNITY EMPLOYER"
We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave.
Part-time employees will receive one hour of paid time off for every 40 hours worked for up to a minimum of 40 hours per year.
For more details, see our , list of current holidays, and vacation and sick leave accrual.
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  • Associate's degree
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